Interflora New Zealand Reviews 

8,169
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8k reviews

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4.5

All reviews

(8,169)

1,040 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better than expected

I always see the bouquets on the website and think they're beautiful and when they're delivered the flowers are much better than the pics on the website.
Such a great gift. The recipient is always delighted.

24 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so thrilled to hear that our bouquets consistently exceed your expectations and bring such joy to your recipients! It's wonderful to know that our flowers make such a great gift.

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, quick delivery

24 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that you found the flowers beautiful and that they were delivered quickly! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Flowers were lovely!

Awesome experience dealing with Interflora, had no hassles. Flowers were delivered with care and on time!

19 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear you had an awesome experience and that the flowers were delivered with care and on time! Thank you for your kind feedback.

Rated 5 out of 5 stars

Ordered online sunday and got delivered…

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream.
Update... after writing review got a video call and shown the arrangement of flowers and was not what I expected it was absolutely gorgeous .
Highly recommend their services.

22 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear that your order was delivered promptly and that the recipient loved the hand cream! Thank you for your positive feedback.

Rated 5 out of 5 stars

Beautiful bunch of flowers delivered…

Beautiful bunch of flowers delivered with great packaging!

22 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that you received a beautiful bunch of flowers and that the packaging was great! Thank you for your wonderful feedback.

Rated 1 out of 5 stars

Quality was poor and they failed to…

Quality was poor and they failed to respond to my requests

4 March 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Gary, we received your email in March and asked you to provide more information which we never received. We are sorry that you were disappointed with the bouquet that your recipient received.

Rated 5 out of 5 stars

Selecting and ordering online very…

Selecting and ordering online very easy. The flowers were delivered the next day in pristine condition. Very happy.

18 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that selecting and ordering online was easy for you. It's wonderful to know the flowers were delivered the next day in pristine condition. Thank you for your kind feedback!

Rated 5 out of 5 stars

The recipient loved her flowers!

The recipient loved her flowers!
I had forgotten to add a discount code , however customer service responded to my email and refunded to my account promptly. Super service!

19 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the recipient loved her flowers! It's wonderful that our customer service team was able to promptly assist you with the discount code. Thank you for your kind words about our super service!

Rated 5 out of 5 stars

Reliable, beautiful and genuinely caring

Interflora NZ has become my go-to for flower deliveries around New Zealand. From Valentine's roses, to a birthday bouquet for a male recipient, to flowers for family across the country, every order has arrived beautifully presented and on time.

Most recently I ordered daffodils for a birthday delivery. They arrived bright, fresh and lightly scented, absolutely lovely. The team even followed up personally when my card message was cut off at checkout, ensuring every word was captured before delivery. That kind of care is rare and genuinely appreciated.

Consistently professional, reliably beautiful. Highly recommend. 💐

18 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so pleased to hear that we have become your preferred choice for flower deliveries across New Zealand. It is wonderful to know that every order, from Valentine's roses to birthday bouquets, has consistently arrived beautifully presented and on time. We are especially glad that the daffodils for the recent birthday delivery were bright, fresh, and lovely. We truly appreciate you highlighting our team's personal follow-up regarding your card message; ensuring every detail is perfect for your loved ones is very important to us. Thank you for your kind words and for consistently recommending our services.

Rated 4 out of 5 stars

Excellent service from Interflora New…

Excellent service from Interflora New Zealand. The flowers were beautiful and very fresh, and delivery was right on time. Very happy overall — my only slight criticism would be that the delivery charge was a little pricey.

16 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so glad to hear you were happy with the beautiful, fresh flowers and timely delivery! We appreciate your feedback regarding the delivery charge. Thank you for your review!

Rated 5 out of 5 stars

Flower order

Web site was clear and easy to navigate
Flowers were delivered on the day specified and were beautifully presented.
Very pleased and will use again

17 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear you found our website clear and easy to navigate! It's wonderful that your flowers were delivered on time and beautifully presented. We look forward to serving you again.

Rated 5 out of 5 stars

Honestly the flowers I sent to my mum…

Honestly the flowers I sent to my mum in Nz were absolutely gorgeous

17 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the flowers sent to your mum were absolutely gorgeous! Thank you for sharing your wonderful feedback with us.

Rated 5 out of 5 stars

Very quick from ordering to delivery

Very quick from ordering to delivery. My recipient loved the flowers and chocs

16 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your order was delivered quickly and that your recipient loved the flowers and chocolates! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Easy website

Easy website
Timely delivery

16 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you Lisa, we think so too. We appreciate your business.

Rated 5 out of 5 stars

Easy

Easy, efficient, beautiful flowers delivered

16 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that your experience was easy and efficient, and that you found the delivered flowers beautiful. Thank you for your wonderful feedback!

Rated 2 out of 5 stars

Extremely disappointing that the…

Extremely disappointing that the flowers ordered for an elderly birthday celebration were not delivered until late afternoon. When enquiries were made with Interflora there was no attempt to contact the courier concerned only repetitive replies regarding the fact that Interflora was not responsible. Given the costs of delivery this was very unsatisfactory.

16 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are sorry to hear you were not happy with the delivery time. Next time you need the delivery there by a specific time you can write your request in the special instructions field on the order.

Rated 5 out of 5 stars

Super fast service

Super fast service, ordered Monday night, flowers delivered the following morning and were described by receiver as ‘incredible’

16 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear about the super fast service and that the flowers were delivered promptly! It's wonderful that the recipient described them as 'incredible'. Thank you for your fantastic feedback!

Rated 5 out of 5 stars

Great service and the bouquet was…

Great service and the bouquet was absolutely gorgeous.

15 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that you received great service and that the bouquet was absolutely gorgeous! Thank you for sharing your wonderful feedback.

Rated 5 out of 5 stars

From what it looked like on line to…

From what it looked like on line to what my daughter received was even better than expected. Thank you so much.

15 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that what your daughter received was even better than expected! Thank you for your wonderful feedback.

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