Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the... See more
Company replied
I needed my paperwork sorted with a fairly tight timeline, and the International Drivers Association made it painless. Everything arrived promptly, exactly as described. What really made the diff... See more
Company replied
It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of t... See more
Company replied
Company details
Written by the company
An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.
Contact info
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, U.A.E.
- +1-877-533-2804
- hello@internationaldriversassociation.com
- internationaldriversassociation.com
4.9
Excellent
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive and truthful
Responsive and truthful. Did exactly as promised in a timely manner. 100% satisfaction
3 September 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that you found our service responsive, truthful, and reliable, and that everything was handled as promised and on time.
We truly appreciate your 100% satisfaction and support.
Kind regards,
International Drivers Association
Its good and help me a lot keep it up…
Its good and help me a lot keep it up and thanks to jamaica
2 September 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re glad to hear that our service was helpful and made a difference.
We’re especially happy to know that Jamaica was able to assist you. We truly appreciate your support and kind words.
Kind regards,
International Drivers Association
Very fast service when we are in need…
Very fast service when we are in need of an IDP, it's the second time I use it, and since it was for Japan, Reychel was very helpful to let me know that they do not accept it and had triggered a refund for me.
Totally serious and caring about their customers, I highly recommend!
28 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re glad to hear that you had another fast and positive experience with us.
We’re especially pleased that Reychel was able to provide helpful guidance regarding Japan and assist with your refund.
We truly appreciate your continued trust and support.
Kind regards,
International Drivers Association
The quick response really matter most…
The quick response really matter most of me, that's excellent
1 September 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that our quick response made a difference and that you were pleased with our service.
We truly appreciate your support.
Kind regards,
International Drivers Association
Customer Service
Jerald was very helpful and quick which made this application go very smooth. This was my second time applying for IDL.
1 September 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald made your application smooth with his quick and helpful assistance.
We truly appreciate your continued trust, especially as a returning customer.
Kind regards,
International Drivers Association
The personal Chat line
The personal Chat line, was very useful and solved an application issue that we were having.
Thank you
31 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that our personal chat support was useful and helped resolve the issue with your application.
We truly appreciate your support.
Kind regards,
International Drivers Association
HONEST AND TRUSTWORTHY
HONEST AND TRUSTWORTHY
QUICK RESPONSE AND FOLLOW UP
MAYET HELPED ME THROUGH THE PROCESS AND HAD ANSWERS TO ALL MY CONCERNS
ITS NICE TO SEE PEOPLE DEDICADED TO THEIR CAREER.
THANK YOU TO THE WHOLE STAFF
29 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Mayet provided quick, honest, and trustworthy support, answered all your concerns, and guided you throughout the process.
We truly appreciate your kind words and your thanks to our entire team.
Kind regards,
International Drivers Association
High Quality service
High Quality service - 24/7 fast and effective!!!!
30 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that you found our service high-quality, fast, and effective.
We truly appreciate your support and kind words.
Kind regards,
International Drivers Association
Jamaica was super helpful
Jamaica was super helpful, fast and efficient.
29 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jamaica provided fast, efficient, and helpful assistance.
We truly appreciate your kind words and support.
Kind regards,
International Drivers Association
Easy peasy
The application was easy to complete. Then I emailed them some questions which were resolved with no problem. I got emails in reply immediately, with clear and very helpful answers.
I can recommend this company 100%.
29 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that you found the application easy and received quick, clear, and helpful answers to your questions.
We truly appreciate your 100% recommendation and support.
Kind regards,
International Drivers Association
So it was pretty smooth to get my IDP &…
So it was pretty smooth to get my IDP & Jerald was patient & helpful in getting me my IDP, thank you Jerald :)
28 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald was patient and helpful throughout the process and made getting your IDP smooth and easy.
We truly appreciate your kind words and support.
Kind regards,
Jerald
International Drivers Association
Great problem resolution
We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the extra mile to deal with it all via email and live-chat. Thanks to Shella, a difficult problem (from my end) was solved in a matter of minutes. And now I already have my new international drivers license! This company is super fast!
27 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Shella went the extra mile to resolve the website issues and helped you receive your new IDP so quickly.
We truly appreciate your continued trust and kind words about our service.
Kind regards,
Jerald
International Drivers Association
fast easy clear and personal assisstant…
fast easy clear and personal assisstant Shella was kind and gentle. Thanks
27 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Shella provided fast, clear, and personal assistance with such a kind and gentle approach.
We truly appreciate your support and kind words.
Kind regards,
Jerald
International Drivers Association
Today I applied very easy IDPs
Today I applied very easy IDPs. Thank you Jarold. He helped me many things. I am very satisfied.
26 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald helped make your IDP application easy and assisted you throughout the process.
We truly appreciate your satisfaction, kind words, and support.
Kind regards,
Jerald
International Drivers Association
Great service
Great service - I was struggling to add the second driver but Jerald on the chat made it very easy, and sent me the digital documents in a few minutes.
Many thanks, Jerald!
26 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald made adding the second driver easy and helped you receive the digital documents within minutes.
We truly appreciate your kind words and support.
Kind regards,
Jerald
International Drivers Association
Fast and easy...they are responsive.
26 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that you found the process fast, easy, and responsive.
We truly appreciate your support.
Kind regards,
Jerald
International Drivers Association
Jamaica provide a great service and she…
Jamaica provide a great service and she guide throughout my application process
25 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your kind feedback! We’re delighted to hear that Jamaica provided great service and guided you throughout your application process.
We truly appreciate your support and kind words.
Kind regards,
Jerald
International Drivers Association
Shella was great
Shella was great. She answered emails really quickly and helped answer any questions I had. I am on a time crunch and heading out of the country and she was able yo update my order and get the digital version of my permit over to me in less than an hour. Really great service. Thank you Shella!!
25 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Shella responded quickly, answered your questions, and helped update your order so you received your digital permit in less than an hour.
We truly appreciate your kind words and support.
Kind regards,
International Drivers Association
Jerald was very responsive
Jerald was very responsive, answered all my questions and processed my application while I was on a the chat. Excellent customer service! Thanks again Jerald
24 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that Jerald was responsive, answered all your questions, and efficiently processed your application during the chat.
We truly appreciate your kind words and support.
Kind regards,
International Drivers Association
I had a very positive experience…
I had a very positive experience dealing with April at International Drivers Association. I needed assistance urgently on a Sunday while travelling overseas, and April was extremely responsive, professional and helpful throughout the process.
She explained what was happening clearly, answered my questions promptly and gave me confidence that my application was being dealt with. The level of customer service was excellent, particularly given the urgency and the fact that it was over the weekend.
Thank you, April, for making the process straightforward and for the great support. Very much appreciated.
23 August 2026
Unprompted review
Reply from International Drivers Association
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that April provided responsive, professional, and helpful support, especially during your urgent request on a Sunday.
We truly appreciate your kind words and support.
Kind regards,
International Drivers Association
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.