International Living Reviews 292

TrustScore 3 out of 5

3.1

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Rated 2 out of 5 stars

some content is good. but overall treatment of customers is poor. I am a 7+ year customer and signed up for lifetime membership specifically for their monthly mailed magazine--then shor... See more

Company replied

Rated 1 out of 5 stars

I fell for their slick appeal to find secrets to make travel less expensive. We paid for their rag for 2 years and never learned any of the secrets they alluded to in their ads. Now they claim to hav... See more

Company replied

Rated 4 out of 5 stars

1. Content, very good, informative, maybe short (1m) videos of experiences of people, not testimonials, but experiences/bump resolutions.... 2. Politics (slanted) did creep in some, not needed. In... See more

Company replied

Rated 5 out of 5 stars

The ultimate retirement resource. I have found International Living to be a great source of information for those looking to retire abroad. Many of the articles are interesting even if not focussed... See more

Company details

  1. Digital printing service
  2. Media company

Written by the company

Live, Retire and Invest Overseas. Articles, news, classifieds, information on retirement, and living abroad from International Living...


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3.1

Average

TrustScore 3 out of 5

292 reviews

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Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Too “pink” every timeI

I can’t really say how many stars I can give.
My problem with all the information I receive as a subscriber at a higher level is that everything written is absurdly positive. There are no drawbacks, other sides, well-rounded articles ever. I don’t want to receive a glorious rendering of this or that new project over and over again. It about reads the same - no matter where and what it is. It is so tiresome and does not feel honest. Please give us the negatives as well so I can make a truly educated decision to buy or not to buy. Now, I need to do plenty of extra research to get all the information. The publication, the videos, interviews only offer pink shaded descriptions - not the full color scale. Do better to be believable! I’ve been on the brink of buying several times but have withdrawn last minute each time because it’s just too good to be true (even if it might be true.)!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Informative and well run conference.

I'm not really a conference going person, but I attended the fast-track Panama conference because I didn't know how to begin the process of moving to a new country.
The conference was terrific - it was broken down into segments and each was fact filled without being boring, the speakers were very accessible, and one goes home with contact information for those presenters whose help might be needed for one's actual move.
There are a lot of extra resources for sale - and those are tough to resist, so think about what it is you truly need and act accordingly. Not faulting the conference for this - IL is a business and businesses have to make money to survive.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

This was my first time attending any of your conferences. My expectations at the Fact Track Panama were exceeded. The presentations were excellent, the speakers were great.

The conference was well organized. The presentations were as advertised. The atmosphere was relaxing without any sales pitches. The IL team members were professional, friendly, courteous and knowledgeable.
The presentations will help on my future decision making. Excellent Job!

10 February 2023
Unprompted review
Rated 5 out of 5 stars

I've enjoyed the process of learning the best ways to live overseas... and learned more by going myself

I've enjoyed the process of learning more about living internationally through this organization - from the magazine to the conferences. While I'm still looking forward to my new build in Costa Rica, I was sold on Panama during the recent "boots on the ground" conference - only to find as I was leaving the country and had a terrible experience at the airport that it is NOT the place for me. I wouldn't have known if I hadn't had the chance to go with International Living and am grateful that I had the experience in a safe and semi-protected environment.

10 February 2023
Unprompted review
Rated 1 out of 5 stars

Feels more like a scam than a magazine

I think the company feels more like a scam at this point. I subscribed over a year ago. The magazine (which is no longer published in print) is OK in content. Some good insights. But there are LOTS of email advertisements for scammy products and services that are probably aimed at 70+ folks who I guess they hope are just naïve.

The scammiest part is that they auto-renew your subscription and there's no way to stop it over email or the website. I think you have to call them which is just slimy.

Even to just sign up for a subscription, you have to scroll through 10+ pages of advertisements. Incredible that they're still in business.

Update: apparently there are two websites for the magazine. One is truly horrible and the other is less horrible.

12 February 2023
Unprompted review
International Living logo

Reply from International Living

Dear Michael, please accept our apology for your negative experience with us. International Living has been in business since 1979. We understand not all the opportunities we offer suit all our readers, however, part of what allows us to provide free content like in IL Postcards is the advertising. In terms of discontinuing your auto renew, we do offer the option to log into your account (see https://internationalliving.com/about-il/customer-service-2021/cancel-auto-renewal/). You may also email or call us and we are happy to honor the request right away. Your feedback will help us as we strive to improve how we deliver a better customer experience.

Rated 5 out of 5 stars

I have been reading and enjoying IL…

I have been reading and enjoying IL magazine for about 5 yrs now! I have realized since retiring early at age 50 almost 3 yrs ago that life will simply pass you by if you don't follow your dreams! IL has given me so many dreams and also opportunities to explore many different places in the world through the eyes and ears of the many people writing and sharing their experiences in the magazine! I recently attended the Fast Track to Panama Conference and what an eye opening experience to the many opportunities just there! AMAZING! The conference was very well presented and very valuable for me as we look at places to move to outside the USA. I strongly encourage anyone considering a place outside the USA or their home country to get connected with IL and dig in to all they have to offer! Aaron Skinner

10 February 2023
Unprompted review
Rated 4 out of 5 stars

We rediscovered who we were in Panama!

My husband and I have attended conferences put on by International Living in both the US and Ecuador, before Covid. We enjoyed the information but also the contacts made with the IL staff, speakers, and many like-minded individuals. We know the people attending are basically in two camps: the cynics who need to be convinced the info is trustworthy (this same group also has great fear of living or investing in any place outside their home country, and stubbornness rules their world), or the adventurers who listen with open minds to explore the world for quality of life. We are the latter, but we aren’t naive or blind to the issues existing truly everywhere. But “everywhere” includes our home country as well! We saw how we were in Panama, in the weather and with a language barrier to get over, and fell in love. We are renting an apartment for a year, without selling our US house, to be Panamanians! A small investment to see a new lifestyle with now built-in friendships we made!! Thank you for a great in-person conference! To finally feel we can live fully again after 3 years of the pandemic is a blessing. That we socialized again, and met our new neighbors, will set us up for success. To the cynics: you will never be convinced to trust. You demand upfront proof before you’ll jump. It’s a shame for you, because life moves at its own pace: you’re either with it or fighting it. We choose easy to get along with as our persona. And it works beautifully for us! Cheers, IL, for a fantastic conference! And ignore the hateful, mistrusting, almost angry reviews by the cynics. Use your own experience of an organization or place to determine your future. The naysayers tend to be obnoxiously louder than we who are happy. This review is true for us on so many levels. Sift through the jungle of nonsense to find your paradise. IL only presents the place; you bring the opportunity.

18 February 2023
Unprompted review
Rated 5 out of 5 stars

Thankful for IL Resources

My wife and I just attended our 3rd International Living Fast Track Conference and are very happy we did. We have subscribed to International Living for several years and particularly loved the print version. Once we started considering retirement to another country, we utilized more and more IL publications. The books, articles, and conferences have provided what we need to make informed decisions and all the necessary people were brought together at the conferences for us to be able to plan our move. We have signed a rental agreement and have started our application process for Panamanian residency, thanks to International Living's excellent resources. We would never have been confident enough to make such a move without them. Thank you, International Living!

10 February 2023
Unprompted review
Rated 4 out of 5 stars

International living conference, February 10- 12 2023 in Panama City

I thought International living in general very useful, and I’ve been a member for many years. I’ve also taken out a life time RETA real estate membership which I have also found very useful on a number of different levels

The recent conference in Panama City was also very good, although I wish more time would have been spent on legal, tax and real estate availability in diff areas, pricing and financing versus excessive time on various anecdotes

10 February 2023
Unprompted review
Rated 1 out of 5 stars

No more magazine. Everything is digital now

I used to LOVE international living, but they've taken the human touch out of the equation. Even the magazine, which I used to keep handy to ready has been digitized. You have to sit at a computer to read the magazine now. What a huge step backwards. I no longer would recommend this company. Too bad... I used to love them, but there has certainly has been a change of philosophy there.

13 February 2023
Unprompted review
International Living logo

Reply from International Living

Thank you, Todd, for this feedback. We understand that a fully digital experience may not be for everyone, but we believe this change will allow us to service our International Living members in a more timely, engaging and efficient manner. We hope you consider giving us a try again in the future.

Rated 1 out of 5 stars

Do not trust this company!!!!!!

I spent thousands of dollars on the Premier Pass membership, along with many other programs offered by Great Escape Publishing. When I purchased the Premier Pass I received an email that includes this statement

"As a Premier Pass Member, you'll have access to everything we publish – for LIFE. As we develop additional products, we'll guarantee you automatically get those too... Forever."

Great Escape Publishing is an International Living company. They closed down Great Escape Publishing and then said they would be shutting down the website so members would need to go to the website to download thousands of hours worth of videos and other materials we were guaranteed to have FOR LIFE. They refuse to answer or address complaints from all of the members who were left in the lurch.

8 February 2023
Unprompted review
International Living logo

Reply from International Living

Hi Sheri, I apologize for your frustration, but while we are no longer operating Great Escape Publishing, all of the content you were guaranteed for life is still available at https://mytravelprograms.com/my-travel-programs/. If you are having trouble logging in please do contact us at https://greatescapepublishing.com/contact-us/.

Rated 1 out of 5 stars

We used to subscribe to IL magazine but not interested in DIGITAL copy, bring back the PAPER MAGAZINE!

We used to subscribe to IL magazine and enjoyed the stories and information - we received a PAPER magazine. We have not subscribed for a while and decided to enroll again. Cost was $85, but we never received our magazine in the mail so we called - DIGITAL is all they send NO PAPER MAGAZINE! For $85 they push a button and get something you have to read digitally - what a rip off! We have a home in Panama. Explore and research on your own - the "seminars" are a rip-off! You pay your own airfare and hotel and are simply "sold" services by "presenters" who probably pay to present! And these seminars are way too expensive to get nothing but sold to! we have gone to other countries we are interested in living and did our research on our own - you don't get some skewed perspective that way by someone who just wants your business! Don't be lazy! Explore on your own, it's more fun anyway!

29 December 2022
Unprompted review
International Living logo

Reply from International Living

Hi Christie, thank you for sharing your feedback and respect that you do not wish to continue with your International Living membership.

Rated 1 out of 5 stars

I wanted to attend an upcoming…

I wanted to attend an upcoming conference and wanted more information on it. There is no email or online support only an "events" phone number. I have left 5 messages over the past week with no response. There is NO WAY I am going to give them my credit card to register. What if I ever had an issue, no one will pick up the phone or return a call. HORRIBLE CUSTOMER SERVICE!!!

19 December 2022
Unprompted review
International Living logo

Reply from International Living

Hi Sean, my apologies for this negative experience. We strive to provide a prompt and helpful customer service for all our readers and members. We'd like the opportunity to make this right. Please contact us at https://internationalliving.com/about-il/customer-service/ or 1-800-681-2402 on Mon-Fri, 8am to 7pm.

Rated 2 out of 5 stars

Spam service

I subscribed to the International Living for obvious reasons: I want to learn about options to retire in a cheaper country. However, IL subscription turned into a continuous barrage of emails offering various products.

"The $50-an-Hour Game Plan", "Strategy for finding potential NFT gains of 1,095%...1,274%...even 5,627% in as little as 3 months", "Second passport seminar", "Six-figure retirement secrets masterclass", Real estate trend alert and more.

The information in the magazine is ok, but only as a primer. If you decide to move overseas you will have to do serious research yourself. So in essence, you are paying for a spam service.

24 September 2022
Unprompted review
International Living logo

Reply from International Living

Dear Eugene, thank you for sharing your review. Your reasons for subscribing are exactly our focus and mission here at International Living. In terms of the number of emails, please know we honor all unsubscribe requests and also offer an option to receive a more limited number of emails. In terms of the type of information, we offer different levels of membership based on how ready you are to make your move overseas.

Rated 1 out of 5 stars

No contact customer service unless you telephone

The quality of content is low

24 November 2022
Unprompted review
International Living logo

Reply from International Living

Hi Russell, my apologies for this negative experience. We strive to provide a prompt and helpful customer service for all our readers and members. We'd like the opportunity to make this right. Please contact us at https://internationalliving.com/about-il/customer-service/ or 1-800-681-2402 on Mon-Fri, 8am to 7pm.

Rated 1 out of 5 stars

How Do I Get My Name Removed from the Email Lists

I made the mistake of subscribing to this magazine. Now I get daily emails with no links to unsubscribe, and I cannot find any way to contact customer support at the International Living website.

27 October 2022
Unprompted review
International Living logo

Reply from International Living

Hi Alvis, we're sorry to hear this. There should be an unsubscribe link at the bottom of your email, but for further assistance, please contact us at https://internationalliving.com/about-il/customer-service/ or 1-800-681-2402 on Mon-Fri, 8am to 7pm and we will be happy to honor your unsubscribe request.

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