Internet Electrical Reviews 78

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I recently sent an evening email to Internet Electrical regarding a fault that arose on an extractor fan I purchased in 2023. I received a response the next morning saying that a replacement had been... See more

Rated 5 out of 5 stars

After a bad experience with another online retailer I bought and paid for £100 of LED downlights from Internet Electrical. I then discovered that I'd ordered the wrong ones. A single email was all i... See more

Rated 5 out of 5 stars

Excellent customer service and goods delivered quickly and efficiently. I had to return an item that was too big, and swap out for a smaller one. The whole process was well organised and my refund pro... See more

Rated 5 out of 5 stars

I purchased 4 storage heaters from internet electrical and from start to finish it was a flawless experience. Friendly helpful assistance over the phone and delivery at the time stated with regular up... See more


Contact info

4.9

Excellent

TrustScore 5 out of 5

78 reviews

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Rated 5 out of 5 stars

Fantastic Service from Internet Electrical

We recently placed a order of lights that we needed by a specific date, and the team at Internet Electrical were brilliant throughout. Annie in particular was incredibly helpful over the phone — she made sure we were ordering the right products for our needs and went the extra mile to ensure everything arrived on time. Really impressed with the service and wouldn’t hesitate to use them again!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

I have been using Internet Electrical…

I have been using Internet Electrical for a few months now and I am very impressed. My last order was despatched and delivered within 24 hours. Their prices are very competitive and have a good range of quality products from trusted brands that we in the trade trust.
I will continue to use them in the future and recommend them to anyone.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

We recently bought a Zappi car charger

We recently bought a Zappi car charger and mistakenly purchased an additional 2 clamps which were not required as 3 came with the charger. I contacted Internet Electrical by email and they confirmed a refund could be claimed if returned within 14 days, which I did. I had to pay £4 postage myself though but as soon as they received the returned clamp I got an email confirming that the refund had been made that day.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great personal service

I’d like to thank Anni for the brilliant service she provided today. Internet Electrical were unable to fulfill my order bud didn’t just cancel it. They took the time to lift the phone and provide me options. Great service and Anni was lovely. Thank you

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service.

I recently made another purchase from these guys and managed to mess up the payment. Ella and Anni speedily sorted out the issue (All my fault!) and I received my order the following day.
Highly recommend and will continue to use in the future!

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Favorite Supplier

I've been using internet electrical for a few years now, they have always been very reliable, and if ever there has been an issue their communication has been second to none, resolving it quickly and efficiently. Their prices are far better than any of my wholesalers, and they stock all of my day to day products. Big thank you to Ella who recently helped me out getting a delivery to me very quickly in an emergency. I wouldn't hesitate to recommend Internet Electrical to anyone they are my favorite supplier.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Internet Electrical have been excellent, Anni was so friendly and helpful. I would totally recommend them the delivery is very quick and they have great products. Will definitely be using them again in the future thank you.

Anthony
AJM Electrical Contractors (Epsom)

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Been using internet electrical for a while now, better prices than my local wholesaler, And next day delivery.
Big thanks to Anni who helped me out when i miscounted an order, She sent the extra item straight out to me.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with this company

Great experience with this company - customer service is excellent - they helped me source/buy the correct heater and went above and beyond to ensure the sale and delivery went through without a problem - will now be my first point of call for all of our online electrical shopping - thanks Internet Electrical, great service.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

All positive!

Totally agree with other positive reviews. Anni called me about an order, ensured I had what I needed, and did everything promised.

Ignore that their site looks a bit phishy, product/price/service are spot on. 5 Stars without hesitation.

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Great all round.

Great selection and prices on website and very professional customer services.
Now my go to electrical company.
Highly recommend.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Best online wholesaler

I have been using internet electrical for about a year now as my main wholesaler. Good website, good prices, good products, good stock levels and on most items next day delivery. I dont think I have had a single parcel come with the wrong product or quantity of items, which cannot be said of my local wholesalers.

20 October 2024
Unprompted review
Rated 5 out of 5 stars

CHEAP PRICES + SUPERB CUSTOMER CARE

I was buying a Storage Heater, not only did Internet Electrical have the best price on the internet, but their 5-star reviews convinced me to go with them. I was not disappointed... Anni & the team go beyond customer service to provide Customer Care. Contacted from my initial order through to checking delivery, everything was explained & monitored for a quick, easy experience. First class, highly recommended, and I will definitely use them again.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

What a lovely company to deal with

What a lovely company to deal with. My order was followed up so quickly with a call from Anni to check on delivery arrangements and then she stayed in touch all the way through to ensure all was on track and after delivery that all had arrived safely. I am immensely impressed and very happy.

12 September 2024
Unprompted review

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