InternetFlorist - Your Worldwide Online Florist Reviews 

Flowers were beautiful and the delivery was on time and professional.
Thank you

Easy to order
Flowers arrived as directed

Same day delivery and high quality products, great service.

The gift came with a Fuet instead a spanish Jamon Serrano, as they described when they sold to me.

They were delivered on time, and they were almost as beautiful as the woman receiving them herself. ⭐️⭐️⭐️⭐️⭐️

It worked great!

I paid for flower delivery the next day. On the planned delivery date they contacted me to say that they need an extra charge (additional 70% of the original price!!!). At that time I did not have much choice and paid it. They delivered the flowers 2 days late and without the card that I noted. Overall a terrible experience and I would not recommend using this place

The best service

Beautiful bouquet and prompt delivery…thank you!

was quickly. if it's possible, i wanted to see a bouquet photo. thanks.

I ordered what I wanted.. a while later I recieved a whatsapp message saying that the colour flowers I had chosen (yellow) were not available and I could choose between pink and purple. Although this was not ideal i agreed. The time i had chosen to have this delivered was fast approaching and I had no confirmation about the delivery time.. which had to be at a certain time because the person it was for would no longer be there after the said time. I contacted the people and they daid they had no time for delivery and could I let them know. After alot of back and forth we decided the next day delivery would have to be fine. They asked for the number of the person who the flowers were for..they then contacted them to arrange delivery,even know it was a suprise. Eventually they were delievrd and the people were actually nice to deal with..the flowers were alot different to what I wanted and even the stuffed bear that was supposed to come with it..appeared alot bigger in the site...bit once arrived it was like a smaller bear on a key chain kind of thing. I paid $260 AUD for the flowers which in my opinion for what I recieved was kind of expensive. Don't get me wrong though the people were pleasant to deal with.

I had to change the flowers that I choosen since they were not available. The flowers were delivered one day after the event (birthday celebration). The communication by wtsp was very poor and My messages were not replied in to mely manner.

Fast service , and clear contact

Thanks for flowers. There were beautiful and i delivery was aslo good, fast and accurate

Expensive for what I got the florist had to make do with what they had so basically got a tiny bouquet for 90quid didn't put the order through in time for the morning delivery

I ordered a Premium size bouquet, but it was delivered too small for that. The service also delivered the bouquet very late. In the comment, I asked for the bouquet to be delivered during the first hour of the service, in the morning, but it happened only in the evening. At that time, the recipient was not supposed to be at the specified address, but only due to unforeseen circumstances he was able to receive the greeting. I have used this service several times and each time something was wrong, but the last order was a complete disaster. I am ashamed of the bouquet with which I tried to congratulate a person dear to me. This is an expensive and unreliable service. I do not recommend it.

I ordered a bouquet for my mother's 75th birthday and paid approximately NZ$100.On the day of delivery, I received urgent emails and WhatsApp messages telling me that the flowers I had ordered were unavailable. I was offered a Gerbera bouquet as a replacement, but only if I paid an additional €12.I replied that I was happy with the Gerberas but not with the additional charge. I had already paid in full, and I did not consider it my responsibility to pay extra because the company could not fulfil the original order.I then received a phone call and was told that the Gerberas were also unavailable and that "nothing was open" in Bulgaria on a Thursday. As someone originally from Bulgaria, I checked with family there and confirmed it was a normal working day, not a public holiday or any special closure.During that call, I agreed to a replacement because it was my mother's birthday and my priority was ensuring she received flowers that day.The flowers were delivered on time, and my mother was happy to receive them. The problem arose when she sent me a photograph of the bouquet. It looked nothing like the bouquet I had ordered or the Gerbera replacement that had been discussed. In my opinion, it was a small, basic arrangement with only a few blooms and did not represent reasonable value for the price paid.I complained and provided photographs. Throughout a lengthy email exchange, the company repeatedly returned to the same argument: the original flowers were unavailable, I agreed to a replacement, and flowers were delivered.My complaint was never that flowers were not delivered. My complaint was that the replacement bouquet was significantly inferior in size, value, quality and presentation to both the original order and the replacement bouquet that had been proposed. The most frustrating part of the experience was the refusal to acknowledge this distinction. Even when offering a goodwill refund, the company continued to insist that it had done nothing wrong and repeatedly stated that the order had been fulfilled correctly. Eventually, I accepted a €15 goodwill refund (yet to be deposited in my account) simply to bring the matter to an end. I did not accept it because I agreed with the company's position. Mistakes happen in business. What disappointed me was the lack of accountability, the changing explanations, and the unwillingness to acknowledge why a customer might reasonably be unhappy after paying NZ$100 and receiving a bouquet that appeared substantially below the standard of what was ordered and discussed.

Made the extra effort to make the delivery successful