These LED light bars provide excellent lighting. They are easy to install. They seem to be a very good product at a reasonable price. Time will tell. However, I did have to contact customer se... See more
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Na levering bleek er een lampje defect te zijn van de led string light RGB. Via de mail contact opgenomen met INTO LED. Anton, van Team Customer Suport & Sales heeft dit perfect voor ons opgelost.... See more
Company replied
Ordered 5 lamps that got delivered well-packaged way ahead of time. For 1 lamp the screws and clamps were missing but the next day it was resolved by the company by sending an additional lamp with com... See more
Happy with intoled, dispatch is quick, shipping is fast. Also very happy with the customer service about how a problem with a product has been handled: quickly and effectively. Thanks Edit: hoft... See more
Company details
Written by the company
Order your LED lighting online at INTO-LED.com: Top quality LED lighting, Best prices.
Contact info
Netherlands
- into-led.com
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Hello everyone
Hello everyone. If you have a problem with an article from Intoled, be sure to contact dapnhe she works seriously and very correctly with the pleasant atmosphere. Intoled she is a super asset to your company. Despite the defect, I remain a regular customer thanks to her! Mvg Steven hooyberghs
22 November 2024
Unprompted review
Very friendly and competent service
Very friendly and competent service. I had a complaint of an article of an order. The service team helped me in a quick and satisfactory way.
Thank you so much.
7 November 2024
Unprompted review
I had a broken light
I had a broken light. A new lamp was sent immediately without any problem. top service
30 October 2024
Unprompted review
Professional with an excellent customer service team
Professional, quick delivery and an excellent customer service team. I only can recommend this shop.
31 October 2024
Unprompted review
Great service
Great service. I had a faulty lamp. Exchanged for a new one, without a hitch.
28 October 2024
Unprompted review
Good Service
After transport damage very good communication and quick completion, TOP!!
14 October 2024
Unprompted review
Verry good service.
Verry good service.
Quick response !
The customer is king!
24 October 2024
Unprompted review
Effective support.
Effective support.
Replacing the damaged Led bars easilly and fastly.
Very good service.
25 October 2024
Unprompted review
Warranty service
3 smart ledspots didn’t work well after 3years of installation in our garden. After a call with the supportteam and explain the situation they send 3 new one’s. Great support! Thank you
25 October 2024
Unprompted review
The lamps are really good
The lamps are really good, have a nice light pattern and are pleasantly bright. The company's service is also good, and complaints are responded to within 24 hours. We bought a pack of 5 lamps, one of which was defective. (A part of the internal electronics was torn off and could not be repaired) the lamp was replaced without any problems. Communication was in German, Dutch and English and was very friendly. I would happily recommend the company. Unfortunately only 4 stars because one of the lamps was defective - otherwise it would have been 5.
24 October 2024
Unprompted review
Very responsive and helpful customer…
Very responsive and helpful customer service
23 October 2024
Unprompted review
Damaged light
Hi, just want to share a nice experience I had with INTOLED. Ordered 4 LED bats, 3 worked perfectly, the last one did not want to light. I have reported the issue with INTOLED, shared few photos and in no time the damaged one was replaced by a new one. No discussions, very kind and good service.
24 September 2024
Unprompted review
We had some trouble with a light
We had some trouble with a light. I got a new one for free
23 September 2024
Unprompted review
Good company to buy from
Good company to buy from. Products easy to find against a competitive price. Quick delivery and by any change something is not correct in the delivery they solve the issue rapidly.
I recommend this company.
9 September 2024
Unprompted review
quick and friendly
5 September 2024
Unprompted review
Very satisfied
I spoke with several employees from this company. They were all very friendly and informed me very well about the productinformation. Highly recommanded.
F. Visser
3 September 2024
Unprompted review
Very Poor Service - Order not Received
I placed an order 1 week ago and on the day of the order, the communications was great but since then I've not received my order, I've not received any e-mail updates and I've not received any replies to my messages despite many many attempts to contact INTO LED. Even the phone number on their website does not work. Very Very disappointing considering I spent £120 and this is the type of customer service that is received
30 August 2024
Unprompted review
Reply from INTO LED
Good afternoon Kenny,
We're sorry to hear that despite the good communication, your experience was not what you expected it to be. We understand that the delivery of your order took much longer than you expected. Our apologies for the inconvenience you experienced with this.
We see that the delivery took longer because of some unclarities about your address on our side. This also took a little longer than usual because your order needed to be shipped to the UK, which means that the customs data needed to be fixed. Unfortunately this took a few days, but we see that your order arrived shortly after it was shipped.
Again, we apologize for the longer delivery time. Hopefully you received the order in the meantime and it's fully to your liking. If there are any more questions, please contact us. We're happy to help! Have a great day!
Very good lamps
Very good lamps, very good service after a Reklamation top
26 August 2024
Unprompted review
Great Service
Great Service - replaced my defenctive product in no time! Recommended!
16 August 2024
Unprompted review
Reply from INTO LED
Good afternoon!
Thank you so much for posting a review! 🤩
How nice to hear that you are happy with your experience with us and that everything went so well! We hope you enjoy your order.
If you have any further questions or comments, please feel free to contact us. Our Customer Support Team will be happy to help you. Have a great day! 🌞
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