We integrate Inventory Planner with our own system through the API, for purchase orders and warehouse transfers. The API is solid and the docs are clear. Support is the highlight. When we ran in... See more
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Review summary
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We have been members of Inventory Planner since November 2020. Being in the mobile accessories retail and e-commerce business, replenishment used to be a nightmare having to restock periodically thous... See more
Company replied
We have been using Inventory Planner for over three years and are very satisfied with the tool. It plays a key role in tracking and analyzing our sales on a SKU level. Because we work with prod... See more
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Chan from IP is brilliant, I've been using IP for the past 6 months and needed some help. I reached out to Chan for some training and the very next day I had a session with him. He has been extremely... See more
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Company details
Written by the company
Struggling with stockouts, overstock, and costly inventory mistakes? Scaling a retail business is tough—too much inventory ties up cash, while too little leads to missed sales. Inventory Planner by Sage helps you forecast demand with precision, automate replenishment, and manage multi-location stock planning seamlessly. With Inventory Planner, you can save several hours each week and gain deep financial insights and SKU-level profitability analysis to make smarter data-backed decisions. Made by retailers for retailers. More time, more profit, less guesswork. That's smart inventory planning with Inventory Planner.
Contact info
United States
- inventory-planner.com
4.6
Excellent
190 reviews
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This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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The chatbot wasn't really understanding…
The chatbot wasn't really understanding the issue I was having, but as soon as Teresa hopped on she was able to solve my issue almost immediately.
15 July 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this! We appreciate the feedback on the chatbot not quite grasping the issue, and we're glad that once Teresa stepped in, she was able to resolve it almost immediately. I'll be sure to pass along your thanks to her.
-Mike G.
Great tools and excellent support
Great tools and excellent customer services!
14 July 2026
Unprompted review
Reply from Inventory Planner by Sage
What an amazing review.! We appreciate your feedback, Chris.
Really good app and great support
Really good app and great support. Been using it for nearly 10 years now.
14 July 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this!
Nearly 10 years is an incredible milestone, and we're so glad the app and support have continued to deliver for you throughout that time.
Thanks again for being such a long-time customer!
Nathan was absolutely incredible...
Nathan was absolutely incredible to work with throughout our Inventory Planner setup. He was thorough, extremely knowledgeable, patient, and made the entire process feel much easier to navigate.
What stood out most was that he truly seemed to care about our experience and making sure we were set up for success. Anytime an issue came up, Nathan took ownership, prioritized it, and made sure there was a clear plan in place to get it resolved.
I can’t thank him enough for all of his support and guidance. He made a huge difference in our onboarding experience, and I’m very grateful for the time and care he put into helping us.
12 July 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for such a heartfelt review! It's wonderful to hear Nathan was thorough, knowledgeable, and patient throughout your setup, and that he genuinely cared about your experience and making sure you were set up for success.
Taking ownership of issues and making sure there was always a clear plan in place is exactly the kind of support we want during onboarding, and I'll be sure to pass along your thanks and gratitude to Nathan directly.
Thank you for sharing how much of a difference his care and guidance made. We're grateful to have him on the team!
-Mike G.
Easy to Use, Can't live without it!
The demand forecasting tool of Inventory Planner has a great user interface, and now that we have got the settings perfect, we are very reliant on the information it provides to our suppliers and our wider team. Special mention to the excellent customer service of Teo who helped us troubleshoot and come up with the best solution for our business.
3 July 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this! It's great to hear that now the settings are dialed in, the demand forecasting tool has become something you and your wider team — and your suppliers — can rely on with confidence.
We'll also be sure to pass along a special thank you to Teo for the excellent troubleshooting and helping you land on the best solution for your business.
great and useful application and Teo was awesome…
great application and Teo was awesome helping out
1 July 2026
Unprompted review
Reply from Inventory Planner by Sage
100% Agreed. Teo is amazing. Thank you for taking the time to leave a review!
The Inventory Planner is a very deep tool
The Inventory Planner is a very deep tool, quite complex to apprehend but you can achieve miracles with it.
The tool allowed us to create simple reports that cross data from all channels, warehouses. It allows us to make much better purchase decision then before.
30 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this! We know Inventory Planner has real depth to it, so it means a lot to hear that once you got into it, it's helped you create reports that cross data across all your channels and warehouses to support much better purchasing decisions.
We also appreciate you being upfront about the learning curve — that complexity is something we're always working to make easier to navigate, without losing the depth that makes it so powerful.
I've been a customer since April 2000
I've been a customer since April 2000. No longer. They constantly raise the price of the software from when I first joined and I'm constantly having to reach out to support (which can take quite a while to get in contact with by they way). The support staff is operating on varying levels of knowledge and speed, but that's besides the point. The software hasn't been working since MAY 15th. That is 6 weeks ago. I reached out for a resolution and had to jump through a bunch of red tape. Two weeks ago I was told they FINALLY got some magic kind developer that apparently has a load of gate keepers and it's still not fixed. It doesn't sync correctly with Amazon. Your inventory levels are never correct. After Amazon receives a shipment IP says they variants are out of stock until Amazon checks them into their next warehouses. So when I go to make another order with my supplier I have to go one by one into Amazon to verify the stock. On top of that, they're showing WAY more stock than is available on other items. So for an owner who orders once or twice a month, and has a 30-40 window to receive the items into Amazon after ordering, needless to stay I'm constantly out of stock and am getting hit with low-inventory fees from Amazon. There are better products like Sellerboard available who will do what IP does and WAY moroe for 1/3 of the price. Avoid!
29 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Hi Adam, thank you for the detailed feedback, and I'm sorry for the frustration this has caused — six weeks of inventory sync issues is not the experience we want you to have, especially with the real financial impact of Amazon's low-inventory fees.
We also hear you on the support experience — getting a clear answer shouldn't have taken this long, and that's feedback we're taking to heart as we work to do better.
To clarify what's been happening with the sync issue: Amazon recently made an unannounced change that affected how Inventory Planner accounts for FC (fulfillment center) transfers, which is causing the stock discrepancies you're seeing. Our team has identified the issue, and a fix has been escalated and is scheduled for release.
Reply from Inventory Planner by Sage
Thank you, Sam, for taking the time to provide a review of Inventory Planner. We appreciate you.
We have been using Inventory Planner…
We have been using Inventory Planner for over three years now. The automated reporting has significantly reduced our team's workload, allowing them to focus on more strategic and creative decisions. After attending an excellent Inventory Planner webinar in Q2 of this year, we are now focused on moving away from our remaining spreadsheets and relying entirely on Inventory Planner for all our demand planning needs.
22 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you so much for sharing this — three years is a great milestone, and it's fantastic to hear the automated reporting has freed up your team to focus on strategic work instead of manual data pulls.
We're especially glad the Q2 webinar was useful and that it's helping you move fully off spreadsheets.
That transition can feel like a big step, so please don't hesitate to reach out if you'd like a hand as you finish making that shift — we want to make sure it's a smooth one.
Thanks again for being a long-time customer — we appreciate you!
Great service
Great service. Jack has been very polite and solved my problem very quick
17 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you, Maria. I couldn't agree more. Jack is an amazing colleague! Thank you for your review.
We've been using Inventory Planner as…
We've been using Inventory Planner as part of our Shopify operation and it has become an important tool for managing stock levels and forecasting demand.
The platform gives us much better visibility over purchasing decisions and helps ensure we maintain availability across our product range without overcommitting on inventory. The integration with Shopify has been straightforward, and the reporting tools provide useful insights for planning future orders.
We also have a custom integration between Peoplevox and Inventory Planner, which has made the flow of purchase orders extremely efficient. Together with Shopify, all three platforms work well in unison, allowing information to move smoothly through our purchasing and fulfilment processes.
Over the years, we've submitted several feature requests. Whilst these have sometimes taken time to progress and have required persistence on our part, the team has listened to feedback and the improvements have proved beneficial once released. We appreciate that development takes time, and it's encouraging to see customer suggestions ultimately make their way into the product.
The support team has been responsive whenever we've needed assistance, and the software continues to evolve with new features and improvements.
Overall, Inventory Planner has helped us make more informed inventory decisions and has become a valuable part of our operational workflow.
17 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for such a thorough and thoughtful review — it's great to hear how well Inventory Planner is working across your full stack, from Shopify through to your custom Peoplevox integration. Having purchasing and fulfilment data move smoothly across all three platforms is exactly the kind of workflow we aim to support.
We also want to acknowledge your feedback on feature requests — we know persistence is sometimes required, and we appreciate you sticking with us through that process. Hearing that the improvements have been worth the wait means a lot, and customer input like yours genuinely shapes our roadmap.
Thanks as well for the kind words about our support team — we'll be sure to pass that along.
We're glad to have you as a customer and look forward to continuing to support your growth.
Very good experience with IP
We've had a very good experience using Inventory Planner. It has meaningfully improved our visibility across inventory performance, forecasting and purchasing, giving us greater confidence in stock decisions and helping us stay ahead of demand.
The platform is intuitive and easy to adopt, with Reporting being a particular strength, genuinely supporting commercial decision-making.
Our consultant Chan has been an excellent support throughout, especially as we added on more sales channels and operational processes! Some additional dashboards and a more seamless forecasting process around promotions that are not just BFCM or Xmas would be a great addition!
12 July 2025
Unprompted review
Reply from Inventory Planner by Sage
Thank you for the great feedback! It's wonderful to hear that Inventory Planner has given you more confidence in your stock decisions and that Reporting in particular has been supporting your commercial decision-making.
We'll also be sure to pass along your kind words about Chan — it's great to hear the support has stayed strong as you've scaled across more sales channels and processes.
Thanks too for the suggestion on additional dashboards and more flexible promotional forecasting beyond BFCM and Christmas — this kind of feedback is genuinely valuable, and we'll make sure it gets in front of our product team.
We're really glad to have you as a customer!
Safety Stock and Days of Stock meaning
I had some specific questions, and Karen was able to answer to them with technicality and clarity; further to this she shared links to help me in future with IP functionalities.
8 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this! We're so glad Karen was able to answer your questions clearly and point you to resources that will help going forward — that's exactly the kind of support experience we aim for.
We'll be sure to pass along your kind words to her.
I have over 1,000 products from over 15…
I have over 1,000 products from over 15 Countries around th World. With Inventory planner I can do my monthly replenishments for everything and create Purchase Orders in under an hour. I also recommend the Inventory Planner / Brightpearl plug in
10 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this — managing replenishment across 1,000+ products from 15+ countries and getting Purchase Orders created in under an hour is a great example of the kind of efficiency we hope Inventory Planner brings to complex, global operations.
We also appreciate the shoutout for the Brightpearl integration — glad to hear it's working well as part of your setup!
Great Software For Forecasting And Procurement
I've been using Inventory Planner for 3 years now, and have just committed to using it for another 3 more. The software is great, with a very helpful team working behind the scenes. Kate, my Customer Success Manager, is an asset to the team, and is always there to help where needed.
8 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you so much for this — three years in, and now committing to three more, is a fantastic vote of confidence, and we don't take that lightly!
We'll be sure to pass along your kind words about Kate — having a Customer Success Manager who's consistently there when you need her makes a real difference, and we're glad she's been such a great asset to your experience.
Thanks again for being a long-time customer — we're excited to keep supporting you through the next chapter!
Life-saver for our global team
Inventory planner is a lifesaver for us, planning inventory months in advance and allowing us to forecast trends with ease. Kate is fantastic, supporting our global team and helping us all get the most out of the platform.
1 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for the kind words! It's great to hear Inventory Planner is helping you plan months ahead and forecast trends with ease — that kind of lead time makes such a difference for staying ahead of demand.
We'll also be sure to pass along your thanks to Kate — supporting a global team across different needs isn't easy, and it's wonderful to hear she's helping everyone get the most out of the platform.
Working seamlessly with Brightpearl
We have been using Inventory Planner for a couple of years now, adding it to our current tech stack alongside Brightpearl. It has been instrumental in our stock management giving insights with strong reporting features and seamless integration into Brightpearl.
Moving from Spreadsheets has had a learning curve but we are making quicker decisions without the need to export multiple reports.
1 June 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for sharing this! It's great to hear Inventory Planner has been instrumental in your stock management, and that the reporting features combined with seamless Brightpearl integration are giving you the insights you need.
We also appreciate you being candid about the learning curve moving off spreadsheets — that transition is a real one, and it's rewarding to hear it's paying off with quicker decisions and less time spent exporting reports.
Great planning tool!
Inventory Planner has helped us bring much more structure to forecasting and purchasing. The reporting is clear, easy to use, and gives great visibility around stock coverage and replenishment planning.
It’s been particularly useful in helping our teams make quicker and more informed purchasing decisions.
20 May 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for the great feedback! It's wonderful to hear that Inventory Planner has brought more structure to your forecasting and purchasing, and that the reporting is giving your team clear visibility into stock coverage and replenishment planning.
Helping teams make quicker, more informed purchasing decisions is exactly what we aim for, so it's great to hear that's coming through in your day-to-day.
Very happy with IP
Inventory Planner has been a great tool for helping us forecast sales trends and order stock more accurately for our business. It has saved us a huge amount of time and money, from inaccurate stock calculations, compared to manually analysing data through Excel spreadsheets. The interface makes reporting on sales data simple and easy to understand.
The integration with our ERP system also works well, and we like that it allows for manual syncs between systems when needed. Overall, it has helped improve efficiency and stock planning across the business.
19 May 2026
Unprompted review
Reply from Inventory Planner by Sage
Thank you for the detailed feedback! It's great to hear Inventory Planner has saved you real time and money compared to manually working through Excel, and that the reporting makes sales data simple to understand and act on.
We're also glad the ERP integration is working well for you — and that the manual sync option is giving you the flexibility to control when data flows between systems as needed.
Thanks again for sharing how it's improved efficiency and stock planning across the business!
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