Invictus Energy Group Reviews 

186
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Started work on the house last November still not finished. Broke my window and bath panel agreed to pay for damages. Now unable to get any answer from them not sure if company gone bust

Rated 5 out of 5 stars

From the start to finish as of fitting my new boiler and radiator Paul and James were excellent at keeping me informed every step of the way Dillon who actually fitted the job I Ican not praise th... See more

Rated 5 out of 5 stars

We had a combi boiler installed on Monday. On one of the hottest days. Keith Rob & Dylan arrived just after 8. They were so professional, clean and tidy and so hard working they never stopped and were... See more

Company replied

Rated 5 out of 5 stars

Had a boiler fitted by invictus in may,on Sunday the heating went haywire but managed to keep working so on Monday,same again,so I rang & explained the problem & this morning a lovely man came & withi... See more

Company details

  1. Central Heating Service
  2. Boiler supplier
  3. Gas installation service
  4. Solar Energy Company
  5. Solar energy equipment supplier

Written by the company

Invictus Energy Group are energy efficiency experts dedicated to helping households across the North West reduce energy bills and improve home comfort. We specialise in: • New Boiler Installations (with flexible finance options) • Boiler Servicing • Solar PV & Solar Battery Systems • Air Source Heat Pumps • Internal Wall & Loft Insulation • ECO4 and BUS Grant Funding Access As Gas Safe registered, TrustMark approved, and SafeContractor certified professionals, we invest in our people so they can invest their time, knowledge, and expertise into making your home warmer, greener, and more efficient.


Contact info

4.2

Great

TrustScore 4 out of 5

186 reviews

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4.2

All reviews

(186)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Invictus simply the best

5 star service on time very friendly great price neat and tidy highly recommended

20 July 2022
Unprompted review
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Reply from Invictus Energy Group

The best? You'll make the lads blush! Thanks for taking the time to feedback!

Rated 4 out of 5 stars

Boiler install

Service was friendly, effective and efficient. Just waiting for our copy of the extended warranty.

28 June 2022
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Reply from Invictus Energy Group

Hi Neil, thank you for the review. Hopefully you should now have your extended warranty documents? We're always looking for ways to improve, please could you let us know what we could do to make our service worth 5-Stars to you?

Rated 5 out of 5 stars

Company excellent

Company excellent. We were kept up to date on every single part of the process. Work force excellent, came at times provided, quick and very tidy and very polite and friendly. We would recommend the company to anyone and already have done. Also after care excellent.

22 June 2022
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Reply from Invictus Energy Group

Phillip, this is all music to our ears and well really appreciate the well-worded, positive feedback. Thank you, and please think of us in the future!

Rated 5 out of 5 stars

Done a first class job

Done a first class job. Very pleased with work done.

22 June 2022
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Reply from Invictus Energy Group

Thank you so much for the positive review and we hope to hear from you again!

Rated 4 out of 5 stars

New boiler

Only fault had to come back to bleed radiators

20 June 2022
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Reply from Invictus Energy Group

Hi Simon, Thank you so much for taking the time to leave us a review.

Rated 5 out of 5 stars

Invictus boiler installation and service

I have had disastrous experiences with previous boiler installations
Happily my Invictus installation has been perfect. To be able to rely on a responsive and professional service is worth its weight in gold and provides all the reassurance I need
I would thoroughly recommend Invictus if you require peace of mind

15 June 2022
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Reply from Invictus Energy Group

Thank you so much for the kind words, you've summarised exactly the sort of service we've been training our staff to provide. Thank you, and you know where we are if you need us!

Rated 5 out of 5 stars

Excellent service!!!!!!

Excellent service and great work by Paul, Keith and team. I strongly recommend them.

14 June 2022
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Reply from Invictus Energy Group

Thank you so much, Naveen. It was a pleasure helping you and you know where to come in the future!

Rated 5 out of 5 stars

We were pleased with the service and…

We were pleased with the service and would definitely recommend to anyone. They addressed all the issues we had promptly.

13 June 2022
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Reply from Invictus Energy Group

Thank you, Ester, it was a pleasure to provide you with service.

Rated 5 out of 5 stars

Great and professional

Keith & Rob were great! Friendly and professional! They put our new boiler in just over a day! Would easily recommend to family and friends!

Thank you again

31 May 2022
Unprompted review
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Reply from Invictus Energy Group

Thanks so much for your feedback, you know where we are should you need us again and for annual servicing!

Rated 5 out of 5 stars

Fantastic Team

Rob and his team were fantastic from start to finish in fitting a new boiler. Very professional, friendly and approachable team. Definitely would recommend the company to friends and family. It took away all the stress of looking for a right boiler and fitting it.

19 May 2022
Unprompted review
Invictus Energy Group logo

Reply from Invictus Energy Group

Kind words that we've passed on to Rob. Thanks for your business and a great review!

Rated 5 out of 5 stars

Brilliant company

Thiss company have worked so hard on insulating pur internal walls, loft and fitting a new cebtral heating system. Special mention to Chris, Keith and Paul the plumbers who have all worked hard on what turned out to be a difficult project

4 May 2022
Unprompted review
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Reply from Invictus Energy Group

Thank you Rachael, really great to hear more positive feedback about the lads. We'll be sure to let them know!

Rated 5 out of 5 stars

Customer Service Unequalled!

Customer Service Unequalled!! New Boiler fitted within a couple of days of enquiry.. Extremely professional company… No Hassle…No Mess … No pressure selling.. Very competitive… Each and every person I spoke to from Reception to sales to fitters were pleasant professional and highly knowledgable… most company’s these days Fail on these skills!! Would highly recommend .. you won’t be disappointed.

25 April 2022
Unprompted review
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Reply from Invictus Energy Group

One of the nicest reviews we've ever received, you've summed up exactly what we've been trying to achieve. Thanks Caroline, you've been a pleasure to work for and don't forget to book in your annual service next year!

Rated 5 out of 5 stars

Great company

Great company, excellent communication right from enquiry. Kept us informed each step of the way. Engineers were friendly, pleasant and knowledgeable. They cleaned up after themselves and just got on with the job. Queries I made during and after were also well attended, excellent customer service throughout. My boiler has been in for some time now and no issues, works perfectly. Highly recommend.

20 April 2022
Unprompted review

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