Invictus Energy Group Reviews 

Amazing service by all the guys at invictus boliers.Very efficient and helpful.
Excellent customer service.
Would highly recommend this company.
A big thankyou to you all.

The installation happened in three phases: boiler, Hive, then underfloor insulation. The fitters were professional, knowledgable and courteous. The guys who did the underfloor insulation, in a Victorian multi room cellar, did a super and quick job crawling beneath the boards in hard to reach places. They also took all the laths and old lime plaster away. Keep in touch with the office to manage all three elements of the installation - you will find them friendly and helpful. Thank you Invictus for a super installation.

Gloworm boiler recently installed which I’m very pleased with.Gas safe engineer Callum and his colleague Lee did a great job, they were polite and friendly and worked hard throughout the time they were at my property.All rubbish removed and taken away and they were very clean, tidy and thorough workers .
I was shown how to operate the boiler manually until the electrician was able to fit the Hive active heating system which was a day and a half later, he explained how this worked and gave me the opportunity to ask any questions .
Invictus Energy were easy to contact and responded to my calls , they sorted out the five year guarantee/ warranty .
Many thanks from a satisfied customer .

Luke the Gas Surveyor great advice and very thorough and thoughtful minded with my 95 year old father. Lovely chap, my dad ended up getting under floor insulation and boiler completly free. True Gentleman who explained everything to us. Thankyou!!

Great advice and reasonably priced. Highly recommended !

Very unreliable!!
Why contact me 3 times to arrange a 8 AM survey and not show up ??
IM REGISTERED DISABLED,AND GOT UP EARLY TO MAKE ACCESS TO THE BOILER TO HELP HIM WHICH I STRUGGLED TO DO .DUE TO MY MOBILITY
IF SURVEYOR IS NOT RELIABLE
WHAT ARE THE COMPANY LIKE ????.

Cannot fault the service. Everything explained. The office staff every polite. The guys who did the job left everything spotless. Cannot believe I have a brand new boiler.

Mark,that fit the boiler was very pleasant and professional

What can l say ????
Everyone involved in the central heating boiler replacement was wonderful.
Every one was totally Covid conformant - excellent job done by the surveyor/boiler fitter & electricians.
Thank you all

We had our boiler serviced recently. Ian did an amazing job, was very pleasant and efficient. Also, best price we could find around us. Will defiently use them again next year!

Invictus Energy Group recently completed a boiler and active heating system installation. The workmanship each step of the way and quality of engineers & staff was excellent. Contact with the customer service and work planning team was regular throughout the schedule and appointments were agreed and kept to. I would highly recommend this company for all energy installation needs.

They cancelled twice with not so much as a phone call. waited in all day. When they did arrive job was done well.

I Had Invictus put a Boiler in for me.I have a problem.I have rang them 3 times for some one to get in touch,they say some one will ring me so far nobody has rang me,customer service is not very good.

Friendly helpful Engineer, who phoned to say he was on his way. Kept me informed throughout with explanations, all at a safe distance. Paperwork up to date all left in order. Good workmanship.

Excellent service from start to finish
Professional and great customer service
Thanks invictus for my free new boiler

kept well informed at all times, work carried on the date advised, good clean and neat installation would recommend to everyone. Koletta could not have been more helpful 5 star

I have had a new boiler installed .

for a year now by the invictus team so to keep my gaurantee active i phoned invictus to enquire about a service ,the receptionist was very helpfull and arrannged a service with there own engineers straight away with no problems at all.

Really great service i would definately recommend

Invictus engineers were very curtious and experienced engineers.
Invictus installed a quality boiler and overall it was a pleasant experience.

Fantastic service had my boiler fitted last December was all done within a week very reliable
Just had a service done this December the guy arrived on time was very friendly and professional all done within an hour

This company has a superb customer service,spoke to quite a few on the phone always well mannered I think by the accent they have mostly been from St Helens Prescot area..never once ha we had to recall to remind them they had promised a call back..problems dealt with resolving by sending the appropriate person out to deal with issue..sadly some companies take for granted the product is sold by an advert or word of mouth..it isn’t it’s the person who deals with the initial enquiry or sadly a fault these are the companies true ambassadors,and in this company you have the best Well Done ! and thank you all for for your CARING SERVICE Brian ,Crosby.