Invideo Studio Reviews 

999
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, most reviewers were unhappy with their experience overall. Many people found the platform frustrating and riddled with glitches, leading to a terrible user experience. The pricing model was consistently described as expensive and a money drain, with many feeling they were being nickel-and-dimed through constant credit purchases. This led to a perception of poor value for money, as credits often ran out quickly. Customers also frequently reported issues with the product's output, such as low-quality or unusable videos that often did not follow prompts. Many experienced problems with voice-overs being unclear or out of sync, and the platform often failed to deliver expected results. Furthermore, many users felt misled by the subscription terms, encountering a lack of transparency regarding credit usage and strict no-refund policies.

What people talk about most

User experience

Customers consistently note negative experiences with user experience, finding the platform confusing and... See more

Price

Reviewers express significant dissatisfaction with the pricing model, frequently describing it as unfair and... See more

Subscription

Users describe negative interactions with subscription, often finding the onboarding experience misleading... See more

Product

Reviewers highlight negative aspects of product, with many expressing disappointment and frustration over its... See more

Value for money

Consumers express significant dissatisfaction with the value for money, frequently describing the service as... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I tried out a few different video generation platforms, and this one ended up being the most frustrating. The price felt high compared to others, and I kept running into glitches that slowed me down.... See more

Company replied

Rated 2 out of 5 stars

Honestly, the overall experience with InVideo is absolutely terrible. Great idea, horrible execution. The video generation is, for the most part, very mid-level to basic quality. You will have to... See more

Company replied

Rated 2 out of 5 stars

Disappointing Experience — Not Worth the Cost We found the platform to be expensive and riddled with glitches. Adding content requires constant credit purchases, which felt like we were being nick... See more

Company replied

Rated 2 out of 5 stars

Very irritating, used the tool last year the experience was much better. This time around ate away credits and got nothing in return hence cancelled the subscription. No support, very confusing platf... See more


Company details

  1. Software company
  2. Internet marketing service

Written by the company

At invideo, our mission is to re-invent video creation and make it accessible to the world. We firmly believe that the future of video creation is in the browser, across devices, collaborative, easy and fun! Currently armed with 5000+ unique designer templates, 9M+ premium media (including iStock), a large audio library for every mood/genre and a lot of customisable features, we are aggressively moving towards our north star metric. Invideo flexible timeline and drag & drop editor further enhance the user journey of making professional videos on the browser. Our 24*7 live customer support service and 26K+ strong Facebook Community further add value to every creator's workflow. Customer feedback is key to the way our product is shaping up everyday. We're only and only building for the end user, who makes videos for a living. With 7M+ users from 195+ countries who have made millions of videos in 100+ foreign languages on InVideo, we look forward to the road ahead.


Contact info

2.0

Poor

TrustScore 2 out of 5

999 reviews

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No recent history of asking for reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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2.0

All reviews

(999)

142 reviews in the last 12 months

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Rated 1 out of 5 stars

Not for Professional Use – Only Good for Fun Short Clips

I have a paid subscription, but InVideo.io can only produce coherent videos of around 5 seconds, and it follows my instructions maybe 50% of the time. For the price, that’s disappointing.

If you just want a fun, random short clip, it’s fine. But if you have a specific, professional use case—forget it. For example, I wanted a 20-second green screen background video of four dogs playing jazz on stage (specific instruments, setup, etc.). Instead, I got two dogs, two humans, and after 5 seconds, random animals and instruments appeared. It ended with a close-up of human hands—completely off-brief.

When I tried to “edit” (really, “correct”), the system refused to acknowledge the human hands at all. Other times, edits wiped all original instructions and generated a totally different (and equally flawed) video. Every edit also costs extra credits.

Bottom line: this is a novelty tool for casual, short, not-too-serious videos. It’s not suitable for professional or precise work. I’ll be trying Grok or Adobe’s tools instead.

12 August 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Patrik,

Thanks for taking the time to share such detailed feedback. You’re right that generative AI video is still evolving, and while it can produce fun short clips, it sometimes struggles with highly specific or longer scenarios like the one you described. We’re constantly improving on this front, and your examples are really helpful in highlighting where things fall short.

We’ll make sure to pass this along to our product team.

Rated 5 out of 5 stars

I contacted the helpdesk for a problem…

I contacted the helpdesk for a problem with my account and they helped and solved it perfectly.

12 August 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Bart,

We’re happy to hear our team was able to help you get everything sorted smoothly. Thanks for taking the time to share your experience, it means a lot to us.

Rated 1 out of 5 stars

You don't get enough credits on the…

You don't get enough credits on the basic plan of $35 a month to make even one video these people are super expensive. Good videos but not worth the cost

11 August 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Saver,

We understand pricing plays a big role, and while our plans are designed to offer flexibility, your feedback about the Basic plan’s credits is valuable and will be shared with our team. We’re glad you enjoyed the video quality and hope to keep improving to offer more value.

Rated 3 out of 5 stars

The idea behind the app/tool is great, BUT

The idea behind the app/tool is great, and it works okay, but the monthly subscription is very expensive. On top of that, you have to pay a lot extra in the form of credits, which you need to purchase, to generate REAL AI videos.

So overall, it’s an okay all-in-one tool, but quite costly, and real AI features are not fully included. If you want to use genuine AI video generation, it becomes very expensive (additional credits).

We tried creating a AI-generated video. It was okay, but the result didn’t look natural and contained mistakes and errors. When we wanted to correct those errors, they asked for additional credits to fix their own mistakes, which feels a bit sketchy since you already paid credits to generate the video initially.

The monthly subscription provides some credits, but often only enough to generate one AI video.

I would recommend this tool only if stock media with AI voice-over (in English; other languages are not recommended) is sufficient for you. Because with stockmedia there are enough ''Points/credits'' (for now) included to generate sufficient volume of videos. However, if you want REAL AI-generated videos, this tool does not deliver the desired quality fully.

Due to its expensive monthly subscription and the potential for many additional expenses because of the credit system, I suggest looking elsewhere for real AI video generation.

29 July 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Mac,

We appreciate your detailed feedback and understand your concerns about cost and credit usage for AI-generated videos.

While the subscription includes credits, higher-end generative videos can require more depending on complexity and edits. We’re continuously working to improve both the quality of outputs and transparency around credit consumption so it feels fairer and more predictable.

Your points about language support and error correction are noted, and we’ll share them with our product team for review.

Rated 1 out of 5 stars

Amateur Beta Version You Have To Pay a Pro Price For

I have the paid version and the programm isn´t intuitive at all. Expect a disrupted workflow everytime because the software messes up automatic narration at times, making it sound off at times and even if you prompt the ai to correct it, it doesn´t understand it. Change your script, suddenly your images go from full screen to 9:16 altough the change had nothing to do with images. Work which would normally take you 30 minutes can take you up to 4+ hours and a lot of frustration just because that software still behaves like a beta while you have to pay full monthly to use all its features. If I come across a similar programm I will cancel my subscription immediately because it keeps frustrating content creators like me and is actively disrupting my workflow and creativity.

28 July 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Elias,

We’re sorry to hear about the challenges you’ve faced, and we appreciate your detailed feedback. Generative AI is still evolving, and while it offers powerful tools, it can sometimes produce results that need additional fine-tuning. Issues such as narration accuracy, unexpected aspect ratio changes, and image adjustments are areas we’re actively working on to make the workflow smoother and more intuitive.

Your comments will be shared with our product team so they can prioritise improvements to both stability and usability. We understand how important a consistent and efficient workflow is for creators like you.

Rated 1 out of 5 stars

I subscrNo Trial, No Transparency: Paid $120 to Test One Flawed Video

I subscribed to InVideo AI for $120/month to test it for my YouTube channel. After generating one short test video (under 5 min) that didn’t follow my instructions or meet basic quality standards, I realized the platform wasn’t for me.

I didn’t export or download anything, yet 67% of my credits were gone. When I requested a refund the same day, they only refunded $40.
There’s no free trial, and the credit system is aggressive and poorly explained. You burn through credits just for testing, and they don’t make it clear that this happens before you even finish or export.

Their support provided generic, copy-paste replies, ignored my request for complaint procedures, and shifted the blame to “policy.” As a new user, you're expected to pay to discover that the tool doesn't work for your needs, with no protection or flexibility.
Avoid if you're new or value transparency.

10 July 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Maravil,

We appreciate your feedback. The number of credits required for a video is always displayed before generation, and our FAQs provide a detailed explanation of how credit consumption works. We also have 24/7 live chat agents available to guide you through the process and answer any questions in real time.

Refunds are processed based on usage, as AI video generation requires significant computational resources. When requesting a refund, you confirm acknowledgment of our refund policy, which outlines these terms in detail. In certain cases, such as when the output is significantly different from what was requested, we may make exceptions and provide a full refund. However, if the generated video meets the brief but does not align with personal quality expectations, we cannot issue a refund on that basis.

We appreciate your feedback and will share it with our team to help improve both transparency and user experience.

Rated 3 out of 5 stars

Pricey and Underwhelming

At first, it seemed very straightforward, and the product did what I hoped for. I'm nine months in and have moved away. The company seem intent on requiring customers to upgrade or purchase additional credits for a product that is far from cheap in the first place. Upgrades can be confusing, and the AI occasionally makes mistakes with spelling, which it appears to struggle with identifying. To make corrections, additional credits are required. Support seems to come from their bot, which isn't particularly helpful.

14 July 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Jerry,

Thanks for taking the time to share your experience. We're sorry to hear the platform didn’t meet your expectations over time. We understand how frustrating it can be when the output isn’t perfect and the pricing structure feels unclear.

As for support, we do have a live team available to help, and not just a bot, so if you'd like to give us another shot, we’d be happy to assist directly.

Rated 3 out of 5 stars

5*your budget

I had written a review previously and removed it.

I really want to like invideo and unlike other reviews I don't believe it's a scam. HOWEVER beware, using invideo would be like ordering a pepperoni pizza, receiving a vegetarian pizza, returning the vegetarian pizza, receiving a Hawaiian pizza, returning the Hawaiian and ending up with a cheese pizza you're CHARGED for every returned pizza even though it's no fault of your own.

Invideo's out put in regards to video generation is somewhat close, but never what you asked for and with each generation of major screw ups YOU are charged for it. Narration can come out mumbled, and regenerations sometimes default to stock video. For v3 it's an average of 14 credits ($15) for a 2-3 minute video and v4 is an average of 40-50 credits ($40-$50).

However with regenerations this will balloon to over $100 a video even though it's their output not following directions.

Buyer beware.

I do believe they are actively improving their product and do believe they are not scamming, it's also fault of this newish technology. However the fact the user is punished financially is crazy

2 July 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Eric,

Thank you for taking the time to share such a thoughtful and honest review. We truly appreciate your willingness to acknowledge the effort behind the platform while also highlighting where your experience fell short.

You’ve raised a valid point. While generative AI is still evolving and we are actively improving output quality, it’s clear that being charged for retries when the result doesn’t align with your instructions can feel unfair. We’re already reviewing how credit usage is handled, especially in cases where the tool doesn’t perform as expected.

Your feedback helps us push for a better, more transparent experience, and we’d love to look into your specific cases if you reach out via our 24/7 chat support. We're committed to getting this right.

Rated 1 out of 5 stars

as usual it's click bait

As usual, there is click bait in the ad, I went to the page to test render a page. Logged in with my Google account and started composing a simple short video clip. After pressing ok, I waited and as usual after that they want credits. 2 credits!
But what happened to free. What a scam, the only thing they want is your information so they can send spam to your inbox.
Time to start boycotting such companies.

30 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Rutger,

We’re sorry to hear that your experience didn’t match your expectations. To clarify, invideo does offer a free plan that allows users to create and export videos using stock media. However, features like generative AI (which creates media from scratch) require credits due to the high processing involved, this is where the 2-credit popup likely came in.

We never aim to mislead, and your feedback on the ad experience is noted. If you'd like help navigating the free options or have any questions, our 24/7 chat support team is available to assist.

Rated 1 out of 5 stars

Offered a free trial

Offered a free trial, and then after I'd spent ages entering in and refining the script, it wouldn't let me go any further without paying $125.

AI still gets so much wrong. As if I'm going to spend $125 before seeing even a grain of the output.

Jokers.

20 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Kelly,

We’re sorry to hear about your frustration. To clarify, invideo does offer a free plan that allows users to generate videos using stock media. However, accessing AI-generated media or more advanced features requires a paid plan. We understand that being asked to pay after investing time in your script can be disappointing, especially without a preview.

Your feedback is valid, and we’re actively working on improving clarity around access and expectations upfront. If you’d like, our 24/7 support team is available to walk you through what’s included in the free plan and help you explore your options without unexpected surprises.

Rated 4 out of 5 stars

the assistance given by ai and human…

the assistance given by ai and human people

19 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Keoni,

We’re glad to hear you found value in the support provided by both our AI tools and our human team. We aim to make sure you get the help you need quickly and effectively, no matter the source.

Rated 2 out of 5 stars

The credit system is a scam

The credit system is a scam. Too expensive for the quality it offers. Overall the video generator AI is barely decent, text-to-video mode. When purchasing one of their programs (subscribing) there are some prices. But, when a person is generating a video and then editing it, the website goes on with some modifications and then says that you have consumed more credits than what you expected. So, for example, if you edited a video multiple times because the generator sucked at converting a super well prepared prompt into animated film, the website will block it and ask for more "credit purchase" to continue.

12 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Riverside,

Thank you for your honest feedback. We hear your concerns.

We know how frustrating it can be when credits are used up faster than expected, especially if you’re spending time refining the output. The generative process does consume credits with each major re-generation, as it involves intensive computing, even when the prompt is well-structured. That said, we’re actively working on improving prompt accuracy and transparency around credit usage so users have more control and clarity.

Your input is valuable, and we’ll make sure it's shared with our product team as we continue refining the experience.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Thanks!

If possible please reduce prices for add-ons. This is very costly.

Awesome technical support and customer service though

9 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Althea,

Thank you so much for the kind words! We're thrilled to know you had a great experience with our support team. We hear your feedback on the add-on pricing it's noted and will be shared with the team as we continue improving. Thanks again for your support!

Rated 5 out of 5 stars

Excellent, prompt customer service.

Excellent, prompt customer service. The response time to my tech issue was short, and the resolution was within about 24 hours. This was greatly appreciated!

6 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi there,

Thank you for the kind words! We’re so glad to hear that your tech issue was resolved quickly and that the prompt support made a difference. Always here when you need us!

Rated 5 out of 5 stars

Best Video Generator with free plan and…

Best Video Generator with free plan and user friendly. Do not waste your time with anything else.

3 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Alex,

Thanks a ton for the shoutout! We're glad to hear you're enjoying the free plan and finding the platform easy to use. Here's to creating more great videos!

Rated 5 out of 5 stars

They have excellent support

They have excellent, prompt, and generous response. This helps me feel confident that I am well supported in all of my projects. And that I can count on them anytime I need.

2 June 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Sergio,

Thank you for your kind words! We're glad to know our support has helped you feel confident and well-assisted with your projects. You can always count on us whenever you need a hand.

Rated 1 out of 5 stars

Customer service that is so bad I quit…

Customer service that is so bad I quit the software.

The customer service is so rude and useless. Wastes tons of time. I get videos with copyright infringements, they make you jump through 100 hoops and still do nothing. Just keep charging you for videos you cant monetize.

27 May 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Jennifer,

We’re sorry to hear about your experience and understand your frustration. Our team aims to provide helpful and respectful support, and we take copyright concerns seriously. If you’d like, we can review your case to see how we can assist further. Your feedback is important to us as we continuously work to improve.

Rated 1 out of 5 stars

Not worthy 15 mins Generative only for $120 per month…

Lets admit it. The only difference with the other AI vid generators is you are offering generative video but ... 15 min only ?????? Not worthy 15 mins for $120 per month is pure madness. i done the mistake to subscribe and i just canceled my subscription. 15 mins are simply not enough. we want to create videos but not for the price of gold. its nice program but the pricing is savage and ridiculus! prefer to wait few months and there will be more, chaper and unlimited probably GENERATIVE videos only !

22 May 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Dimitar,

Thanks for sharing your honest feedback. We understand that 15 minutes can feel limiting, especially for creators wanting more freedom. However, we do offer higher-tier plans that provide more generative credits to better suit your needs.

Our pricing reflects the current costs of providing high-quality generative video, but we’re constantly reviewing plans to offer better value and more options in the future. We appreciate you giving us a try and hope we can meet your needs down the road as the platform evolves.

Rated 2 out of 5 stars

It used to be good

It used to be good but now it ignores my instructioins and goes off on tangents to generate Ads, create narrations etc. Today i tried 6 times to create a simple video with rain and animated texxt and failed. I give up. Just stopped subsribing after a year.

27 May 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Keith,

We’re sorry to hear about your recent experience. The AI is designed to follow prompts closely, but in some cases, it may misinterpret or add elements you didn’t request. Your feedback is important, and we’ll share it with our product team so they can improve prompt accuracy and customisation.

Rated 2 out of 5 stars

It used to be really good

It used to be really good! Now it ignores my requests and goes off on a mission to create ads. Today I wanted a simple video with rain and some animated text - NOT autowritten speeches and inserted images, After a year subscribing, I'm done.

27 May 2025
Unprompted review
Invideo Studio logo

Reply from Invideo Studio

Hi Keith,

We’re sorry to hear your recent experience hasn’t met your expectations. We understand how frustrating it can be when the output doesn’t align with your creative vision. Your feedback is important, and we’ll share it with our product team to improve the AI’s responsiveness to user requests. If you’d like to give us another chance, our support team is here to help you. Thank you for being with us this past year.

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