Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more
Company replied
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more
Company replied
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more
Company replied
Company details
- #65 of 114 best companies in Online Pharmacy
- #16 of 26 best companies in Blood testing service
- #97 of 235 best companies in Fitness and nutrition
- #21 of 29 best companies in Home Care Service
- #64 of 104 best companies in Pharmacy
- #40 of 71 best companies in Wellness centre
Written by the company
IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
Contact info
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
- 0121 679 9794
- help@iqdoctor.co.uk
- iqdoctor.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good, recommend
I have been using you a few months now and really impressed! Recommend!
20 July 2026
Reply from iQ Doctor
Dear Kelly,
Thank you for your wonderful review! We are so pleased to hear that you have been impressed with our service over the past few months.
Your recommendation means a great deal to us, and we are delighted to have you as a valued patient. We look forward to continuing to support you.
Kind regards,
Leo
Avoid this organisation at all cost
Avoid this organisation at all costs. They seem to do everything possible to not prescribe - from sending out multiple requests for information on separate emails with separate instructions on how to supply to them causing a delay on prescribing and not taking into account details supplied to them. Shocking company. I expect an immediate refund back in my back account today so I can take my service elsewhere!
28 July 2026
Unprompted review
Reply from iQ Doctor
Dear Mr. Healing,
Thank you for your review. We are sorry to learn of your dissatisfaction with our service.
As a UK-registered online prescriber, we are governed by rigorous clinical safety standards set forth by the General Pharmaceutical Council (GPhC) and aligned with MHRA guidance. These regulations require our prescribing clinicians to obtain and verify sufficient clinical evidence before issuing any prescription, particularly for medications where dose continuity is critical to patient safety.
We acknowledge your frustration regarding the information requests you received. Please be assured that our verification process is designed solely to establish a complete clinical picture and to mitigate the risk of serious adverse effects. This diligence is not administrative bureaucracy; it is a fundamental component of responsible prescribing.
While we are disappointed to have lost your custom, we remain unwavering in our commitment to patient safety above all else. We wish you well with your future healthcare arrangements.
Best regards,
Leo
Excellent delivery
Excellent delivery, arrived on time and really well packaged to keep it cool.
20 July 2026
Reply from iQ Doctor
Hi Sarah,
Thank you for the 5-star review. We're really pleased to hear your delivery arrived on time and was well packaged to keep everything cool; we know how important that is.
Best regards,
Leo
Advertising 25mg weightloss pill from…
Advertising 25mg weightloss pill from 23rd.
Placed order 9th July
Nowt happened so trying to cancel order as they clearly cant forfill orders and have had my cash for coming upto 3 weeks.
...
Contrary to the reply
The still are advertising that they will have stock on the 23rd
Which is false advertising
27 July 2026
Unprompted review
Reply from iQ Doctor
Hi Jimi,
Thank you for your review. We completely understand your frustration and we're genuinely sorry for the delay with your order.
We're expecting our first delivery of this new medication from the supplier and we'll be one of the first pharmacies to receive it as soon as it's ready for distribution. Unfortunately, the supplier timeline has pushed back, which has impacted your order.
Please call us on 0121 752 7584 or email help@iqdoctor.co.uk and we'll process your refund as a priority.
We hope you'll give us another chance once stock lands.
Kind regards,
Leo
Easy to use IQ doctor as my new…
Easy to use IQ doctor as my new provider and medication sent out quickly. I was also given good advice about my medical condition
23 July 2026
Reply from iQ Doctor
Hi there,
Thank you for the 5-star review. We're really pleased you found the transition to IQ Doctor easy and that your medication was sent out quickly. It's also great to hear our advice on your medical condition was helpful; we always want our patients to feel informed and supported.
Best regards,
Leo
Reply from iQ Doctor
Hi Sjc,
Thank you for the 5-star review. We're glad you found the website easy to use and our prices competitive; we always aim to offer great value alongside a smooth experience.
Best regards,
Leo
Great service from start to finish
Great service from start to finish, checking up on your progress. Making sure you are not having any side effects, and what to do if you have any issues with the product.
27 July 2026
Unprompted review
Reply from iQ Doctor
Hi Margaret,
Thank you for the 5-star review. We're really pleased to hear you felt supported from start to finish; checking in on progress and side effects is something we take seriously, so it's great to know our approach made you feel well looked after.
Best regards,
Leo
Reply from iQ Doctor
Hi Susanna,
Thank you for the 5-star review. We're really pleased to hear you consistently have a good experience with us; professional, thorough, and timely are exactly what we strive for every time.
Best regards,
Leo
Reply from iQ Doctor
Hi Jh,
Thank you for the 5-star review. We're delighted to hear you found your order fabulous and the process both easy and professional.
Best regards,
Leo
Reply from iQ Doctor
Dear Teresa,
Thank you for the 4 stars! Great to hear you found the experience quick and professional.
If there's anything we could have done to make it a 5-star experience for you, we'd love to know.
Hope to see you again soon!
Leo
Reply from iQ Doctor
Hi Susan,
Thank you for the 5-star review. We're so glad you were happy with the quick service, discount, and next-day delivery; we know how much it helps when everything comes together smoothly.
Best regards,
Leo
The order of my Orlistat was hassle…
The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I have lost some of my weight and have still more weight to loose and hopefully, if after this supply of my medication I can get another packet to complete my weight loss if required.
23 July 2026
Reply from iQ Doctor
Hi Jennifer,
Thank you for the 5-star review. We're really pleased to hear the reorder process was hassle-free and that your order arrived quickly. It's great that you're making progress on your weight loss journey; we absolutely understand that it takes time and ongoing support, which is why we're here to help with further supplies whenever you need them. Wishing you all the best with the rest of your journey.
Best regards,
Leo
They pack really badly
They pack really badly, violate the cold chain rules, very disappointed and won't order with them again.
24 July 2026
Reply from iQ Doctor
Dear Rebecca,
Thank you for your feedback, and we are sorry to hear you were disappointed.
We take cold chain compliance very seriously. All our medications are dispatched in temperature-controlled packaging designed to maintain 2–8°C for up to 72 hours. In this instance, your order reached you in under 24 hours of dispatch, well within that window. There is always a fine balance between keeping the order properly controlled and accounting for the unpredictability of transit.
If you believe your medication may have been affected, please contact us at help@iqdoctor.co.uk, and we would be happy to assist.
Kind regards,
Leo
Best service
Been buying my wegovy injection from the iQ DR for one year now and never had any problems,very helpul and fast delivery.
27 July 2026
Reply from iQ Doctor
Hi Mrs Cleaver,
Thank you for the 5-star review and for being with us for a full year; we truly appreciate your loyalty. It's great to hear you've had a consistently positive experience with our service and delivery throughout.
Best regards,
Leo
Prompt service excellent value
22 July 2026
Reply from iQ Doctor
Hi Gordon,
Thank you for the 5-star review. We're really glad to hear you found our service prompt and excellent value;l we always aim to offer both speed and affordability.
Best regards,
Leo
Reply from iQ Doctor
Hi Gladys,
Thank you for the 5-star review. We're really pleased to hear you found the ordering process easy and the delivery smooth; that's exactly how it should be.
Best regards,
Leo
Simple to follow on screen…
Simple to follow on screen instructions. Very good support when had uploading problems
23 July 2026
Reply from iQ Doctor
Hi Glenda,
Thank you for the 5-star review. We're glad you found the on-screen instructions simple to follow and that our support team was able to help when you had uploading issues; we always want to be there when needed.
Best regards,
Leo
Next steps
Having requested help with next steps having reached my target weight I received a comprehensive answer which let me make a decision that suited me.
22 July 2026
Reply from iQ Doctor
Hi Lynda,
Thank you for the 5-star review. We're so glad we could help guide you through the next steps after reaching your target weight. It's an important stage, and we wanted to make sure you had all the information you needed to feel confident in your decision. Well done on your progress!
Best regards,
Leo
Reply from iQ Doctor
Hi Rebecca,
Thank you for the 5-star review. We're really pleased to hear you found our service super and comprehensive; we always aim to be thorough in everything we do.
Best regards,
Leo
Reply from iQ Doctor
Dear MK,
Thanks for the 4 stars! Glad to hear you found the ordering process easy and delivery prompt.
If there's anything we could have done to make it a 5-star experience, we'd love to hear your thoughts.
Hope to see you again soon!
Leo
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