Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more
Company replied
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Review summary
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The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more
Company replied
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more
Company replied
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more
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Company details
- #65 of 114 best companies in Online Pharmacy
- #16 of 26 best companies in Blood testing service
- #96 of 235 best companies in Fitness and nutrition
- #21 of 29 best companies in Home Care Service
- #64 of 104 best companies in Pharmacy
- #40 of 71 best companies in Wellness centre
Written by the company
IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
Contact info
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
- 0121 679 9794
- help@iqdoctor.co.uk
- iqdoctor.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Packaging for shipping needs improvement
Very good service. Minimal fuss. They checked everything very good. Fast delivery. One star taken off for the packaging as it doesn’t seem to do well in the heat (during the heatwave), it is eco friendly packaging but is clearly not as good as the regular stuff I’ve had before. Luckily I was in and got it straight in the fridge after delivery.
22 July 2026
Reply from iQ Doctor
Dear Kirsty,
Thank you for your feedback; we're glad you had a positive experience overall.
We hear you on the packaging. We made the switch to eco-friendly materials as part of our sustainability commitment, but we know there's always room for improvement. Rest assured, your comments are being passed to our team as we look at ways to strengthen our packaging for warmer weather.
Thanks again for taking the time to share your thoughts; we really appreciate it.
Kind regards,
Leo
Very professional and thorough service
Very professional and thorough service. Fast response to question's. Fast delivery. Will definitely recommend.
24 July 2026
Reply from iQ Doctor
Dear Shane,
Thank you for your kind words; we're so glad you had a great experience with us.
Fast delivery and thorough service are what we strive for, so your recommendation means a lot to us.
We look forward to helping you again in the future.
Best regards,
Leo
Reply from iQ Doctor
Dear Tracy,
Thank you, we're delighted to hear you found the application process so straightforward.
That's exactly the experience we want for all our patients.
Kind regards,
Leo
Great customer service
Great customer service, easy to navigate website, always available if needed. Speedy delivery. Thorough checks on progress.
21 July 2026
Reply from iQ Doctor
Dear Terri,
Thank you for your lovely review; we really appreciate it.
We're so glad to hear you found our customer service, website, and delivery all up to scratch. It's also great to know our clinical checks are being noticed; we take that part very seriously.
We hope to welcome you back again soon.
Kind regards,
Leo
I have found IQdoctor excellent!
I have found IQdoctor excellent!
The delivery and service are very good.
I never have any issues when ordering that’s why I stay with the same company.
Thank you x
22 July 2026
Reply from iQ Doctor
Hi Tracey,
Thank you for your lovely review; we truly appreciate it.
We're so glad to hear you've always had a great experience with us. Loyal customers like you mean the world to us, and we're grateful for your continued trust.
Looking forward to helping you again soon!
Kind regards,
Leo
Great support and quick delivery
IQ were quickly to support me with my query and provided clear instructions, review was really quick and delivery quick too. They were really competitive on price. Would highly recommend
22 July 2026
Reply from iQ Doctor
Hi Jo,
Thank you for your fantastic 5-star review; we really appreciate it.
Great to hear you received quick support, clear instructions, and fast delivery. Delighted we could offer you competitive pricing too. Thank you for the high recommendation.
We look forward to serving you again in the future.
Kind regards,
Leo
Straightforward ordering and delivery
22 July 2026
Reply from iQ Doctor
Hi Julie,
Thank you for your 5-star review; we really appreciate it.
Great to hear you found the ordering process straightforward and delivery on point. We look forward to serving you again in the future.
Kind regards,
Leo
Absolutely fantastic service
Absolutely fantastic service, in fact this is the best company I have used to purchase mounjaro. Very simple process amd extremely fast delivery that did not need signing for. I would highly recommend
20 July 2026
Reply from iQ Doctor
Thank you, Bailey!
We're honoured to be your top choice for Mounjaro. Delighted to hear you found the process simple and delivery fast. We truly appreciate your recommendation!
Kind regards,
Leo
Delivered on time
21 July 2026
Reply from iQ Doctor
Hi Angela,
Thank you for taking the time to leave a review! Punctuality is a top priority for us, so we are thrilled we met your expectations. We hope to serve you again soon.
Best regards,
Leo
Good - Communications & transparency, Dissapointing - Delays.
Dissappointing - There were delays with the order, and then the company received expired tests.
Good - proactive communications, honest about expired tests, did what they said they would do (called back a number of times to help us).
21 July 2026
Reply from iQ Doctor
Dear Owen,
Thank you for your review. We appreciate you taking the time to share your honest feedback with us.
We are pleased to hear that you found our communications proactive and transparent and that our team kept their word by calling you back on multiple occasions to assist. Ensuring our patients are kept informed is something we take pride in.
We also acknowledge your frustration regarding the delays you experienced. On this occasion, we encountered an issue with our stock where we received expired tests from our supplier. As soon as this came to light, we communicated this to you honestly and worked to resolve the situation as quickly as possible. We are reviewing our supplier quality checks internally to prevent this from happening again in the future.
Thank you again for your feedback; it helps us improve our service.
Kind regards,
Leo
Easy to order after initial…
Easy to order after initial consultation! Quick delivery! I had one issue with an order that got returned to company but never delivered and they sent out a new item the next day at no extra charge.
20 July 2026
Reply from iQ Doctor
Hi Eve,
Thank you for your review. We are pleased to hear that you found the ordering process easy after your initial consultation and that delivery was quick.
We also appreciate your patience regarding the delivery issue. We are glad we were able to resolve this promptly and send out a replacement the next day at no extra charge—we always want to make things right for our patients.
Thank you again for sharing your experience, and we look forward to supporting you again in the future.
Kind regards,
Leo
Reply from iQ Doctor
Hi Sue,
Thank you for your review. We are so pleased to hear that you received excellent and fast service from us.
We really appreciate you taking the time to share your experience.
Kind regards,
Leo
Easy process and very quick delivery…
Easy process and very quick delivery had my order within 24 hours of ordering
21 July 2026
Reply from iQ Doctor
Hi Abbey,
Thank you for your review. We are really pleased to hear that you found the process easy and that your order arrived so quickly.
We appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Leo
As I have experienced really good…
As I have experienced really good results on Mounjaro pen ( 4 stone loss in just under 6 months) I knew the progress would be slower on Wegovy as it only hits 1 receptor. I was disappointed I had to start on the lowest dossage, but I understand the reasons why. With Wegovy( pill) I ve found im not feeling hungry but if you put a meal in front of me I'd eat it,also the 'food noise' is there, but im dealing with it as I have trained myself a lot better over the past year. But yeah would liked to have started on a higher dose as I was happy and stayed on 2nd lowest dose of Mounjaro as I was losing weight didn't see the need to go up any higher. Currently weight loss after 6 days 3lb.
20 July 2026
Reply from iQ Doctor
Hi Kim,
Thank you for your review. Congratulations on your remarkable 4 stone weight loss in under six months; that is a fantastic achievement, and we are delighted to have been part of your journey.
We appreciate your feedback regarding the dose prescribed for your Wegovy treatment. All prescribing decisions are made by our clinical team in accordance with licensed guidelines and are based on a thorough assessment of each patient's individual clinical profile. This approach ensures patient safety and minimises the risk of side effects while allowing the body to adjust appropriately to the new medication.
We note that in your first six days on Wegovy, you have already lost 3lb, which suggests the treatment is already having a positive effect. It is also encouraging to hear that you have developed effective strategies to manage food noise; these behavioural changes are invaluable for long-term success.
Thank you again for taking the time to share your experience, and we wish you every success with the remainder of your journey.
Kind regards,
Leo
Everything has been easy and…
Everything has been easy and straightforward. I have had no problems.
21 July 2026
Reply from iQ Doctor
Hi Alan,
Thank you for your review. We are really pleased to hear that everything has been easy and straightforward for you.
We appreciate you taking the time to share your experience and look forward to continuing to support you.
Kind regards,
Leo
Happy costumer
My 2nd order with them it was approved and despatched within 24 hours I had an enquiry on my 1st order they emailed me back within an hour.
21 July 2026
Reply from iQ Doctor
Hi Faye,
Thank you for your review. We are delighted to hear that your second order was approved and dispatched within 24 hours.
It is also great to know that your enquiry on your first order was answered promptly. We always aim to be responsive and efficient for our patients.
We really appreciate your loyalty and look forward to supporting you again in the future.
Kind regards,
Leo
Price was excellent for 15mg Mounjaro…
Price was excellent for 15mg Mounjaro as a first time customer. Very easy ordering process, and honestly impressed it was with me the next day. Also came with 2 cold packs which was appreciated in the heat wave.
20 July 2026
Reply from iQ Doctor
Hi Sarah,
Thank you for your lovely review. We are so pleased to hear that you were impressed with our pricing, the ease of ordering, and the speedy next-day delivery.
It is also great to know the cold packs were appreciated during the heatwave; we always want to make sure your medication arrives in perfect condition.
We hope to welcome you back as a repeat customer, and we look forward to supporting you again in the future.
Kind regards,
Leo
Excellent experience.
Excellent experience.
Ordered Sunday 26/7 and it arrived today 28/7 with Royal Mail.
Body photos was a bit tricky to try and get red border to green but I persevered.
I always use a new supplier each month due to cost. So always a bit apprehensive until it arrives. Used the discount code on the Igovy site.
But no trouble with this company. So go ahead and order with confidence.
I just wish they gave decent discounts for future orders as I’d stay with them.
26 July 2026
Unprompted review
Reply from iQ Doctor
Hi Jean,
Thank you for your excellent review and for taking the time to share your experience in such detail.
We are delighted to hear that your order arrived promptly and that you had no trouble using our service. We also appreciate your perseverance with the photo upload; we understand it can be a little fiddly, but it helps us ensure everything is correct for your consultation.
We do send out promotional codes to our repeat customers from time to time, so you can expect those to come through for future orders.
We hope you will consider staying with us beyond this order. Thank you again for your recommendation, and we look forward to supporting you again in the future.
Kind regards,
Leo
Easy ordering and consultation with a…
Easy ordering and consultation with a speedy delivery.
20 July 2026
Reply from iQ Doctor
Hi Colin,
Thank you for your review. We are pleased to hear that you found the ordering and consultation process easy, and that delivery was speedy.
We appreciate your feedback and look forward to supporting you again in the future.
Kind regards,
Leo
Reply from iQ Doctor
Hi Michael,
Thank you for your review. We are glad to hear that you have had no issues with our products or delivery.
We appreciate you taking the time to share your experience and look forward to continuing to serve you.
Kind regards,
Leo
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