Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more
Company replied
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more
Company replied
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more
Company replied
Company details
- #65 of 114 best companies in Online Pharmacy
- #16 of 26 best companies in Blood testing service
- #96 of 235 best companies in Fitness and nutrition
- #21 of 29 best companies in Home Care Service
- #64 of 104 best companies in Pharmacy
- #40 of 71 best companies in Wellness centre
Written by the company
IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
Contact info
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
- 0121 679 9794
- help@iqdoctor.co.uk
- iqdoctor.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from iQ Doctor
Many thanks Diana, this is great to hear!
Messaging keeping me informed of…
Messaging keeping me informed of delivery times, delivery on time and parcel well packaged No complaints at all
regards Mrs Horton
4 August 2026
Reply from iQ Doctor
That's really good to hear Stephen, thank you for your review. Glad you felt informed during the whole process.
Reply from iQ Doctor
Dear Uzoamaka,
Thank you for taking the time to share your feedback – we genuinely appreciate it, even when it's difficult to hear.
We're truly sorry that you felt our customer service was rude and unhelpful. At IQ Doctor, we care deeply about every patient's experience, and it's disappointing to know we didn't meet your expectations on this occasion.
We pride ourselves on being a trusted healthcare provider, and we know that how we handle concerns matters just as much as the care we provide. That's why we want to understand exactly what happened, investigate thoroughly, and do everything we can to put things right.
Feedback like yours helps us grow and improve, and we're genuinely grateful that you've brought this to our attention. We'd welcome the chance to turn this experience around for you and show you the level of service we truly stand for.
Please feel free to reply to our email, call us on 0121 752 7584, or email help@iqdoctor.co.uk – we're here to listen and resolve.
Thank you again, Uzoamaka, for giving us the opportunity to do better.
Kind regards,
Leo
How they check everything..rang me to…
How they check everything..rang me to clarify things made me really feel at ease....I think this is going to change my life ...and know that they are at the end of a phone if I need to talk...thankyou
30 July 2026
Reply from iQ Doctor
Thank you so much Jo, this is excellent news. We are so pleased you feel we are there for you. We are always just on the other end of the phone when ever we're needed for all our patients. We look forward to supporting you on your journey again.
Reply from iQ Doctor
Thank you Lou, very good to hear.
Excellent service as always
Excellent service as always . Order arrived on time and well packaged
30 July 2026
Reply from iQ Doctor
Thank you C! This is really great news, we are delighted!
Quick Easy and No Fuss
The service and follow-up contact is excellent. Customer service response is always quick and I appreciate that they are open to price matching across the market space.
3 August 2026
Reply from iQ Doctor
Thank you so much for you review, Ms Bishop. It is a competitive market but we pride ourselves in making sure we look after our patients and give them the best possible all-round service.
Really quick service
Really quick service. They ask the relevant questions so I feel they are established and safe
3 August 2026
Reply from iQ Doctor
Thank you Barbara, this is excellent news. Glad you felt safe and happy throughout the process with us.
Always quick and efficient
Always quick and efficient. I stopped Mounjaro a year ago but it’s hard keeping it off. I have managed ok but 1 stone back and I opted for the new wegovy pill. So far so good, haven’t had side effects and felt the effects after a couple of days.
29 July 2026
Reply from iQ Doctor
Thank you for taking the time to leave us a review, Jo. It’s lovely to hear that you’ve found our service quick and efficient and that things are going well for you so far. We really appreciate you choosing iQ Doctor to support you on the next stage of your journey. If you have any questions or concerns about your treatment at any point, our clinical team is always here to help. Wishing you all the very best going forward!
Reply from iQ Doctor
Thank you Jo! Thank you so much for your review. Very pleased to hear!
Quick service.Telephone consultation…
Quick service.Telephone consultation was very professional
3 August 2026
Reply from iQ Doctor
Thank you Laney, very pleased to hear we did well on the phone with you. We hope you felt supported and looked after.
Reply from iQ Doctor
Thank you Gill, this is really good to hear. I shall pass on your comments to the team.
Was easy to use and great experience
Was easy to use and great experience. I recommend. From the ordering to the delivery was spot on.
29 July 2026
Reply from iQ Doctor
Thank you so much Felicia, this is really good to hear. So pleased you had a good experience with us.
Consistently brilliant !
Great team, excellent and professional service. The clinical team is responsive and customer service is point.
Thank you!
3 August 2026
Reply from iQ Doctor
Thank you so much Seyed, we are thrilled with your review!
Absolutely brilliant first class…
Absolutely brilliant first class service
From start of consultation to medication being delivered everything is smooth
I feel like IQ doctor care and make customers health a priority
Would recommend this company
3 August 2026
Reply from iQ Doctor
Thank you so much Lisa, this really means a lot to us. We pride ourselves in looking after our patients throughout their whole journey, and we are thrilled you felt this way.
So easy to use and reorder
So easy to use and reorder. Quick delivery and have supported me throughout my mounjaro journey.
3 August 2026
Reply from iQ Doctor
Hi Lucy,
Thanks for your review – we're really happy to hear you've found the process easy and our team supportive throughout your journey. That means a lot to us!
We really appreciate it.
Best regards,
Leo
Reply from iQ Doctor
Hi Mrs Fleming,
Thanks for your review – we're really glad to hear you found the service quick and thorough. That's exactly what we aim for!
We really appreciate it.
Best regards,
Leo
Excellent price
Excellent price, great communication and fast delivery. Everything you could want!
3 August 2026
Reply from iQ Doctor
Hi Pixieminx,
Thanks for your review; we're really glad to hear you were happy with the price, communication, and delivery. Everything you could want is exactly what we aim for!
We really appreciate it.
Best regards,
Leo
Quick emails confirming the order next…
Quick emails confirming the order next day service easy to use website how things should be
3 August 2026
Reply from iQ Doctor
Hi Tommy,
Thanks for the great feedback; we are happy to hear you found the website easy and the service quick. Exactly how it should be!
We really appreciate it.
Best regards,
Leo
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