Best price in the market for weight loss injection. They also do a price match which was really good cause I don’t have to transfer to a different service. Delivery was really quick came in 2 days aft... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The reorder of my Orlistat was hassle free and delivered quickly. I was impressed that you realise that the full amount of weight loss is not achieved on only one packet of the Orlistat. Obviously I h... See more
Company replied
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch su... See more
Company replied
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was... See more
Company replied
Company details
- #65 of 114 best companies in Online Pharmacy
- #16 of 26 best companies in Blood testing service
- #96 of 235 best companies in Fitness and nutrition
- #21 of 29 best companies in Home Care Service
- #64 of 104 best companies in Pharmacy
- #40 of 71 best companies in Wellness centre
Written by the company
IQ Doctor is an online Doctor and Pharmacy service, that is fully authorised by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online, and registered with the General Pharmaceutical Council (GPhC) as an Internet pharmacy. Simply select the condition you require treatment for, complete an online consultation, and place your order; our pharmacy will send your medication to you anywhere in the UK. We have a range of treatments, which include erectile dysfunction, hair loss, weight loss, sexual health, women's health, children's health, and health tests.
Contact info
123-131 Bradford Street, B12 0NS, BIRMINGHAM, United Kingdom
- 0121 679 9794
- help@iqdoctor.co.uk
- iqdoctor.co.uk
4.6
Excellent
12k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Best there is
Best there is! I’ve had my weight loss injections from a few companies but IQ Doctor make things easy and hassle free. Fast delivery too! Will stay with them
30 July 2026
Reply from iQ Doctor
Dear Sandra,
Thank you for such high praise – we're truly honoured to be considered the best! It's wonderful to hear that after trying other providers, you've found IQ Doctor to be easy and hassle-free. We're delighted to have you with us and look forward to continuing to support you.
Kind regards,
Leo
Fantastic experience
Delivery has been so quick, I’ve been very pleased 100% recommended
30 July 2026
Reply from iQ Doctor
Dear Von,
Thank you for your fantastic feedback. We're thrilled to hear that you've been so pleased with our quick delivery and that you would recommend us 100%. It means a great deal to us.
Kind regards,
Leo
Reply from iQ Doctor
Dear Alison,
Thank you for your feedback. We're pleased to hear that you found our website easy to use and that your item arrived very quickly. We appreciate you sharing your experience.
Kind regards,
Leo
Reply from iQ Doctor
Good afternoon,
Thank you for your review, and we appreciate you sharing your experience. We believe all reviews, whether positive or negative, are equally important, as they highlight what we are doing right and where we can improve.
Thank you for making us aware of this. We try our best to provide competitive pricing for our patients, as we recognise the cost of medication is a significant factor. This is why we provide our returning customers with discount codes every month to help ease the cost.
I am also glad I was able to resolve the problem you were facing and that you were happy with the provided resolution.
As mentioned on our call, please do not hesitate to reach out to us for further assistance.
Best regards,
Leo
Quick & simple ordering process
Quick & simple ordering process, with a Dr calling to discuss over the phone.
Delivery the next day.
30 July 2026
Reply from iQ Doctor
Dear Gemma,
Thank you for your feedback. We're delighted to hear that you found our ordering process quick and simple, and that you appreciated the doctor's call to discuss things further. It's also great to know your delivery arrived promptly the next day.
We appreciate you taking the time to share your experience.
Kind regards,
Leo
The instructions are comprehensive and…
The instructions are comprehensive and easy to follow and most importantly the medication works perfectly. I have experienced some side effects, a bit of constipation, but a small price to pay. The only downside is the cost. Effective but it’s expensive
29 July 2026
Reply from iQ Doctor
Dear Gary,
Thank you for your honest and thoughtful review. We're really pleased to hear that you found our instructions comprehensive and easy to follow, and most importantly, that the medication is working effectively for you.
We understand that side effects like constipation can be uncomfortable, and we're glad you're managing it – it's certainly something our clinical team can offer advice on if needed. We also appreciate your feedback regarding pricing; we regularly review our costs to remain competitive while ensuring the highest quality of care and medication.
Thank you for sharing your experience with us.
Kind regards,
Leo
First Time of Using this Provider
From the word go, this was such an easy process from supplying the photos to the delivery - all done within 36 hours. Royal Mail was used for the delivery, no signature was needed. The only thing was the packaging was wet and beginning to open up, but this is purely down to the weather melting the ice packs so nothing anyone could do. My pen inside was still nice and cold though as the wool insulating it was still wrapped around it. I would definitely use this provider again.
29 July 2026
Reply from iQ Doctor
Dear Julie,
Thank you for taking the time to share your detailed feedback. We're delighted to hear that your first experience with us was so smooth and efficient, from the photo upload process right through to delivery within 36 hours.
We also appreciate you mentioning the packaging condition upon arrival. While we do our utmost to ensure our insulated packaging protects medications during transit, we're glad to hear that the inner wool insulation kept your pen nice and cold despite the weather affecting the outer packaging. Your understanding means a lot to us.
We look forward to serving you again in the future.
Kind regards,
Leo
Everything was seamless
Everything was seamless. Easy to upload pictures and simple to get in contact with someone. Delivery was prompt and kept extra cool despite the summer heat.
24 July 2026
Reply from iQ Doctor
Hi ,
Thank you for your lovely review. We're delighted to hear that everything felt seamless, from uploading your pictures to getting in touch with us. It's especially good to know that your delivery arrived promptly and was kept cool even in the summer heat – we take great care with our packaging to ensure this. We truly appreciate your feedback.
Kind regards,
Leo
Quick to be approved and quick delivery
1st time I’ve used this company and can’t fault their service. I ordered medication on Friday and received the next day. I’m happy with their quick communication and response. I will definitely use IQ doctor again
31 July 2026
Unprompted review
Reply from iQ Doctor
Dear Consumer,
Thank you for choosing IQ Doctor for the first time. We're so pleased to hear that you were happy with our speedy approval, next-day delivery, and quick communication. It's wonderful to know you'll be using us again – we look forward to serving you in the future.
Kind regards,
Leo
Great service
Great service , efficient and communication first class, highly recommend
29 July 2026
Reply from iQ Doctor
Hi,
Thank you for your glowing review. We're delighted to hear that you found our service efficient and our communication first class. Your high recommendation means a great deal to us.
Kind regards,
Leo
Reply from iQ Doctor
Dear Mr Compton,
Thank you for your feedback. We're pleased to hear you were happy with our pricing and quick delivery. We appreciate you taking the time to share your experience.
Kind regards,
Leo
Great Service good people
Iq doctor is the best weight lose service pricing is good they send money off vouchers nearly every month the delivery is very good always on time and nice people to talk
1 August 2026
Reply from iQ Doctor
Dear Martin,
Thank you for your fantastic review. We're thrilled to hear that you consider us the best and that you've had such a positive experience with our pricing, regular vouchers, and delivery. It's especially lovely to know that our team has made you feel welcome when you've reached out. We truly appreciate your continued support.
Kind regards,
Leo
Reply from iQ Doctor
Dear Bethany,
Thank you for your feedback. We're pleased to hear that your order was dispatched quickly and that you received good communication throughout. We appreciate you sharing your experience.
Kind regards,
Leo
Great service
24 July 2026
Reply from iQ Doctor
Dear Laura,
Thank you for your kind review. We're so glad to hear you received great service and appreciate you taking the time to share your feedback.
Kind regards,
Leo
More….
This is so important - it is my life. I feel alive and I am grateful. It is not all about weight, but about my mental health. Amazing, thank you.
23 July 2026
Reply from iQ Doctor
Dear Suzanne,
Thank you for sharing such a heartfelt review. We are truly touched to hear how much this has positively impacted not just your physical health but your mental wellbeing too. Knowing that we've played a part in helping you feel more like yourself means the world to us. Thank you for your kind words.
Kind regards,
Leo
Had to chase a few times by e-mail and…
Had to chase a few times by e-mail and phone to get the information to approve the order and was not able to get the same discount after having to cancel the initial order and re-order
23 July 2026
Reply from iQ Doctor
Dear Mr. Oldknow,
Thank you for taking the time to share your feedback. We appreciate all reviews, as they help us improve our service and understand our patients' experiences.
We were sorry to learn of the difficulties you encountered with the discount code and the re-ordering process. While the code was indeed valid, we understand that navigating a re-order can be frustrating. We did try to reach you directly to make things right and have also sent a follow-up email to ensure we can resolve this for you.
As we cannot discuss specific account details here for data protection and GDPR compliance , we would like to reiterate our invitation to contact us directly. Please call our team on 0121 752 7584 and ask to be transferred to Leo. We are available Monday to Friday, 9am to 5pm, and are committed to helping you.
We hope to hear from you soon so we can turn this experience around.
Kind regards,
Leo
Reply from iQ Doctor
Dear Adriana,
Thank you for your wonderful feedback! We're delighted to hear that you had a brilliant experience with us and encountered no issues. We truly appreciate you taking the time to share your thoughts.
Kind regards,
Leo
Great company
Great company. Medication ordering was very straight forward - all documents easily uploaded and order processed and dispatched quickly. No issues with delivery or packaging. I will probably switch supplier next month though as iQdr are quite expensive and it was only because I had a discount code that I used them on this occasion.
31 July 2026
Unprompted review
Reply from iQ Doctor
Dear mjp34,
Thank you for your kind review; we're glad everything went smoothly.
Just so you know, we regularly send discount codes to returning customers, so do keep an eye out if you decide to stay with us.
All the best,
Leo
Packaging for shipping needs improvement
Very good service. Minimal fuss. They checked everything very good. Fast delivery. One star taken off for the packaging as it doesn’t seem to do well in the heat (during the heatwave), it is eco friendly packaging but is clearly not as good as the regular stuff I’ve had before. Luckily I was in and got it straight in the fridge after delivery.
22 July 2026
Reply from iQ Doctor
Dear Kirsty,
Thank you for your feedback; we're glad you had a positive experience overall.
We hear you on the packaging. We made the switch to eco-friendly materials as part of our sustainability commitment, but we know there's always room for improvement. Rest assured, your comments are being passed to our team as we look at ways to strengthen our packaging for warmer weather.
Thanks again for taking the time to share your thoughts; we really appreciate it.
Kind regards,
Leo
Very professional and thorough service
Very professional and thorough service. Fast response to question's. Fast delivery. Will definitely recommend.
24 July 2026
Reply from iQ Doctor
Dear Shane,
Thank you for your kind words; we're so glad you had a great experience with us.
Fast delivery and thorough service are what we strive for, so your recommendation means a lot to us.
We look forward to helping you again in the future.
Best regards,
Leo
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