Rivo Casino 🇳🇱 Veilig & Betrouwbaar Reviews 

58
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Email support answered my screenshot. Then the promised email update never arrived. Friendly support isn't useful when no one reads the thread. I spent so long comparing the screens that my... See more

Rated 1 out of 5 stars

The representative asked for my profile document, then another agent asked again six hours afterwards. The same account, same ticket, no sign either had read the upload notes. That was the point where... See more

Rated 1 out of 5 stars

The autoplay wouldn't stop on feature like it's supposed to, so I burned through my balance faster than I meant. Small thing but annoying.

Rated 1 out of 5 stars

i gave the site another chance on a quiet evening, and the request was cancelled without warning. That was enough for me.

You should know

1.3

Bad

TrustScore 1.5 out of 5

58 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(58)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No drama at first

No drama at first; then the free spins were advertised as ready after deposit, but mine never appeared. Sophie from contact form pasted a bonus FAQ and closed the thread before answering the actual question Absolute faff.

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Email support answered my screenshot.

Email support answered my screenshot.
The issue was that the promised email update never arrived.
the chat closing mid-message was the bit that ended it for me.
My coffee went cold while I compared the pages same screen.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Alyssa from inbox was polite

Alyssa from inbox was polite, but answered the wrong problem. I queried why a withdrawal was stuck; the response clarified how to reset my password. I ended up checking the identical screen again later

22 August 2026
Unprompted review
Rated 1 out of 5 stars

I was fine with waiting a bit

I was fine with waiting a bit, but the free spins were advertised as ready after deposit, but mine never appeared. Jamie from internal message centre pasted a bonus FAQ and closed the thread before answering the actual question

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Email support answered my screenshot.

Email support answered my screenshot.

Then the promised email update never arrived.

Friendly support isn't useful when no one reads the thread.

I spent so long comparing the screens that my coffee went cold.

I looked again later and the wording was still unchanged.

20 August 2026
Unprompted review

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