Ordered Eco Slates and unfortunately the courier DHL, never bothered to deliver them. Contact Ironmongery now and they tried their best to get DHL moving. Unfortunately DHL did nothing. We dealt with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased door furniture kits for my new internal doors at a very good price from IronmongeryNow. Delivery was prompt and I was very pleased with the goods. Never having fitted privacy door hand... See more
Company replied
Great customer service and very easy to order from Ironmongery. Prompt delivery of good quality items that were used for project on a limited time deadline. Megan at Ironmongery Now also answered all... See more
Company replied
There was an initial problem when an incorrect Items was sent, right item, wrong size.In fact about half the size I had ordered. the s/s chopping board was of little use to us. I contacted the c... See more
Company replied
Company details
- #32 of 46 best companies in Kitchen Furniture Shop
Written by the company
Ironmongery Now is your one-stop-shop for hardware, DIY, and ironmongery needs, door handles & knobs, kitchens and more. Operating for over 20 years to become one of the leading suppliers of ironmongery and hardware. We offer a diverse range of products that are delivered straight to your door. Shop now for quality products.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road Bramshall, ST14 8TD, Uttoxeter , United Kingdom
- 01889 598630
- sales@ironmongerynow.co.uk
- ironmongerynow.co.uk
4.5
Excellent
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ironmongery Now
Hi there, thank you for your feedback to let us know you are having an issue with your order. It looks like we haven't had an email from you to query this issue, could you please send us an email with your order information so that we can look in to this for you asap!
Great range of products at keen prices…
Great range of products at keen prices & delivered when promised.
30 June 2024
I made a simple order and it was…
I made a simple order and it was delivered in good time. All as expected. I would use this online shop again. Very good
6 June 2024
The speed of responce was the thing…
The speed of responce was the thing which grabbed my attention..
5 June 2024
Product Supply
Items Good
Prices OK, but much faster communication back would be good as nearly 2 days to get a reply or quote is much too long.
15 May 2024
Reply from Ironmongery Now
Hi there, thanks for your feedback. I'm afraid our customer service team don't operate over the weekend, so apologies for the delay in response. We always do our best to reply to enquiries as fast as possible.
Kitchen cupboard door knobs
The selection, ordering and delivery all went seamlessly. I would use the company again without hesitation.
13 May 2024
Window lock review
Item matched image and description. Fast and safe delivery. Good quality and well priced. Thank you.
5 May 2024
Still waiting for item
27 April 2024
Reply from Ironmongery Now
Hi there, thanks for your feedback. I have had a look into this for you and can see that your order has been delivered. Please send an email over to sales@ironmongerynow.co.uk and I will be able to assist you further. Many thanks, Meg.
Great service and prompt
5 April 2024
Delivered quickly and product exactly…
Delivered quickly and product exactly as advertised
17 March 2024
Excellent Product and Customer Service
Purchased a stainless steel splashback - quality was fantastic, nice sheen and a lot thicker and sturdier than splashbacks I’d purchased from other companies in the past - customer service is exceptional - any queries promptly replied too - packaged very well - I will definitely be using this company again 10/10
20 March 2024
Unprompted review
Reply from Ironmongery Now
Hi there, sorry to hear that your order hasn't arrived yet. Please send us an email and we will look into this for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.