Items supposed to be delivered by DP Express yesterday (Friday 8/May). As of 2:00pm today (Saturday 9/May) I have neither received anything or heard from anyone as to why not delivered!! I sent... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very quick delivery - bought a few differing designs & once decided upon type, order the amount needed for 3 bootroom cupboards, which we'd re-painted & wanted to change the existing handles on. The... See more
Company replied
Great communication when an item was out of stock great products antique brass handles fab! Ordered as a sample but will most likely be ordering when kitchen installed
Company replied
I ordered internal door handles. They had a good selection and easy ordering process. Delivery was quick and handles seem to be qood quality. I had an issue with attaching the handles. I phoned and... See more
Company replied
Company details
- #17 of 93 best companies in Hardware Shop
- #2 of 39 best companies in Construction equipment supplier
Written by the company
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contact info
Unit 20, Inchwood Park , EH48 2FY, Bathgate, United Kingdom
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4.9
Excellent
470 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good people to deal with
Very good people to deal with - delivery was quick and communication clear and effective! Highly reccommended.
2 April 2026
Reply from Ironmongery Plus Ltd
Hi George,
Thank you for taking the time to review us! Glad to hear we are easy to talk to!
Best regards, Ironmongery Plus
Parts arrived as indicated
Parts arrived as indicated. Fitted the windows great.
Great service.
24 March 2026
Reply from Ironmongery Plus Ltd
Hi Adam, thanks for the review, it is appreciated!
We are glad that you had a good buying experience with us, and we look forward to seeing you again.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Svetlana, thank you for taking the time to leave us a review. Providing responsive customer service is very important to us, and it is good to know that we are delivering on that. The team will be pleased!
Thanks for your business!
Best regards, Ironmongery Plus
Quick easy and safe purchase
Quick easy , and safe purchase.
And delivered within two days . Great
24 March 2026
Reply from Ironmongery Plus Ltd
Hi Jeff, thank you for the review. We are pleased that you had a good buying experience with us, and we hope that you may give us the opportunity to supply your next ironmongery requirement.
Best regards, Ironmongery Plus
Nice looking brass handles
We bought brass door handles. Quality of handle looks good, but it is noticeable that they don't feel the size of an old handle. I know everything is subject to shrinkflation, and I may not have been willing to pay for something 'heavier' but I have noticed the difference. They are brand new so cannot comment on whether they remain looking good after a few years of use. I hope they age rather than end up just looking tired! The screws were not of good enough quality to fit the handles to a solid oak door as they kept breaking so we had to get new sets of screws. It was easy to order and delivery was seemless, as you'd expect. Therefore not needed to contact customer service so can't review that.
23 February 2026
Reply from Ironmongery Plus Ltd
Hi Jane, thank you for taking the time to post a review. It is much appreciated.
We will pass your product comments onto the manufacturer.
In respect of the screws, our technical team suggest that for solid hardwood doors, it can sometimes help with fitting if pilot holes are drilled.
We are pleased to hear that ordering and delivery was seamless.
Thank you for placing your business with us!
Best regards, Ironmongery Plus.
Reply from Ironmongery Plus Ltd
Hi Mykola, thank you for your vote of confidence.!
Best regards, Ironmongery Plus
Immediate availability and next day…
Immediate availability and next day delivery!
Product as described
17 March 2026
Reply from Ironmongery Plus Ltd
We are so pleased that you had a good buying experience with us!
Thanks for taking the time to review us.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Deborah,
Thank you for the review. It is appreciated.
We do like to think that we offer quality at competitive prices.
Best regards, Ironmongery Plus
Always my go to ironmongery shop with…
Always my go to ironmongery shop with quality products and great prices
15 March 2026
Reply from Ironmongery Plus Ltd
Hi Gary, thankyou for the review! We like to think that we offer highly competitive prices. We look forward to seeing you again soon.
Best regards, Ironmongery Plus
Very pleased with the handle for our…
Very pleased with the handle for our front door, seems better quality than the original but the same to look at accept screw holes alittle different but not a problem to fit.All good including the price 👍
18 March 2026
Reply from Ironmongery Plus Ltd
Hi Josh, glad to hear that the door handle worked well for you!
It is worth noting that the vast majority of the products on our website have technical drawings, with dimensions associated with them.
We hope that you may give us the opportunity to provide the ironmongery for your next project.
Best regards, Ironmongery Plus
Best regards
Great service and super fast delivery
Great service and super fast delivery. Will definitely use again. Thank you.
19 March 2026
Reply from Ironmongery Plus Ltd
Hi Becky, thanks for the review.
We are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
Good regular communication
Good regular communication. Easy to order. Nicely packaged and a quality product.
13 March 2026
Reply from Ironmongery Plus Ltd
Hi Paul, thank you for your business. We like to keep in touch!
Best regards, Ironmongery Plus
Very satisfied with the service
Very satisfied with the service. The team is professional, communication is clear. I will definitely use their services again.
6 March 2026
Reply from Ironmongery Plus Ltd
Hi Mindaugas, thank you for taking the time to leave us a review. It is much appreciated!
We look forward to seeing you again!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Micaela,
Thank you for your vote of confidence!
We appreciate it!
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi Julia,
Thank you so much for your review. It's appreciated!
Best regards, Ironmongery Plus
Prompt delivery
Prompt delivery, Everything I needed, Will know where to look for any more replacement door handles etc.
13 March 2026
Reply from Ironmongery Plus Ltd
Hi Stephen, we are pleased that you had a good buying experience with us, and we look forward to seeing you again. Thank you for your vote of confidence!
Best regards, Ironmongery Plus
Great service from Ironmongery Plus
Great service from Ironmongery Plus. Items were dispatched quickly and were well packaged when they arrived. Would happily use them again in the future on one of our projects with non concerns whatsoever. Many thanks for the great service !!!
13 March 2026
Reply from Ironmongery Plus Ltd
Hi Mark, thank you very much for your review, and for your vote of confidence.
We look forward to seeing you again for any of your ironmongery needs,
Best regards, Ironmongery Plus
Quick delivery
Quick delivery. Reasonably good products. Wish there was better spec info on items
7 March 2026
Reply from Ironmongery Plus Ltd
Hi David, thank you for the review. Actually for the product that you bought from us, we do provide , on our website, technical drawings, and conformance to DIN standards. I have emailed these to you separately. Thanks again for your business.
Best regards, Ironmongery Plus
Reply from Ironmongery Plus Ltd
Hi, we are happy that you had a good buying experience with us.
Best regards, Ironmongery Plus
new door handle - very quick delivery
My door handle broke, the spring was broken, ordered a new handle , got a new one from Ironmongery plus and it was exactly the same as the old one.
8 March 2026
Reply from Ironmongery Plus Ltd
Hi Ian, thank you for taking the time to review us, It is appreciated.
Best regards, Ironmongery Plus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.