I have found the watch keeps accurate time under sometimes testing conditions. I'm a professional gardener so the watch has to withstand some hard conditions. My only criticism is that it is not stra... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The watch itself is good; however, the band isn’t what I expected. It doesn’t adjust easily and has to be re-adjusted every morning as I put it on for the day.
Company replied
Shipping was painful, watch itself was fine not to keen on the wrist strap looking to change it to a more comfortable fit.. like a silicone or rubber band the strap seems a bit to long it protrudes... See more
Company replied
Easy ordering, I received the watch in 7 days, and I was totally stoked at the actual watch itself, being as nice as it is for just under $100! I absolutely love it. What was ment to be a work watch t... See more
Company replied
Company details
Written by the company
We build rugged, reliable field watches that honor military and outdoor heritage, designed for real-world adventurers.
Contact info
United States
- support@ironwaywatches.com
- ironwaywatches.com
3.8
Great
748 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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A New Watch revives old memories😁
Delivered my new watch on time as ordered in protected packaging. Ironway monitored the watches journey from their location to my address, reporting progress daily. The watch is very similar to one I wore in Vietnam 56 years ago, an old companion is home again on my wrist.
Thank you Ironway, terrific job😁
16 June 2026
Unprompted review
Reply from Ironway
Thank you for your service — and what a beautiful way to put it. An old companion home again after 56 years. That genuinely moved us. We're so glad the watch found its way to the right wrist. Wear it with pride! 🎖️
Love the watch
Love the watch! Got sent out quite quickly. Love the look. Its a joint work watch/swimming/pub watch so will get bashed about. Couple of weeks in, no sign of any damage at all. Def a fan so far. Price point is awesome too. Got it on special.
18 June 2026
Unprompted review
Reply from Ironway
Really glad it's holding up across all three and that the price hit the sweet spot too. Come back and let us know how it's doing after a few more adventures!
Very nice simple qulity is good gives…
Very nice simple qulity is good gives run of Ur money
17 June 2026
Unprompted review
Reply from Ironway
Thank you! Quality that gives you your money's worth — that's exactly what we're here for. Really glad you're happy with it. Enjoy the watch!
Item was as advertised
Item was as advertised. Good heavy solid watch. As an ex member of British Airborne Forces I appreciate a robust watch but also one that looks the business. This watch ticks the boxes. Worth every penny.
15 June 2026
Unprompted review
Reply from Ironway
From a veteran of the British Airborne Forces — that means a great deal to us. Thank you for your service and for putting our watch to the test. Built tough and looking the part — we couldn't ask for a better endorsement. Enjoy every wear! 🪖
The watch looks good
The watch looks good. The problems are it took a long time to arrive. The day and date on the military style watch is near impossible to keep correct. The date goes 31 days no matter what, so you spend a half hour spinning the hands in order to get it back to the correct day/date. Very frustrating. Go get a timex at Walmart for half the price.
16 June 2026
Unprompted review
Reply from Ironway
Thank you for the honest feedback and we're sorry the experience hasn't been smoother. The delivery time and day/date issue are both fair points and we take them seriously.
On the date function — we'd love the chance to help you get it sorted properly. It shouldn't require spinning the hands for half an hour and there's a quicker way to set it. Please reach out to us at support@ironway.com and we'll walk you through it and make sure you're taken care of.
We appreciate you giving us a shot and hope we can turn this around for you.
Quality of timepiece
Quality of timepiece, communication about delivery.
16 June 2026
Unprompted review
Reply from Ironway
Thank you! Quality you can count on and keeping you informed every step of the way — that's what we're all about.
CHINA FAKE - NO REFUND IN USA!
I bought a watch for my 91 year old Dad who died before it arrived. Everything online had made it sound like a breeze to return - that's a fake!! After many emails, they finally told me that I have to send it back to China for a refund.
They totally misrepresent themselves as an American company, and have a Wyoming address on the website!
DO NOT BUY ANYTHING FROM THEM UNLESS YOU WANT A CHEAP CHINESE PRODUCT THAT YOU CAN'T GET A REFUND ON!
15 June 2026
Unprompted review
Reply from Ironway
We are so sorry for the loss of your father. Please accept our sincere condolences — no one should have to deal with a returns process while going through something so difficult, and we are truly sorry that was your experience.
You deserved far better from us during this time and we take your feedback about our returns communication seriously. We would very much like to resolve this for you personally. Please reach out to us at support@ironway.com and we will make sure this is handled with the care and urgency it deserves.
Again, we are deeply sorry for your loss.
Wonderful
Wonderful, beautiful watches, all worked very well, including the presentation package and delivery. Thank you.
I Bought 3 watches.
24 May 2026
Unprompted review
Reply from Ironway
Three watches — now that's the ultimate vote of confidence! Thank you so much. Really glad everything from the packaging to the watches themselves hit the mark. We hope you enjoy wearing all three!
Good watch
Hi there.....
The watch is better than expected ....a beater watch... Good water resistant.... Perfect size.....
Cons: Lume not good.
And .......hour and minutes hands should be a little bit wider
But overall is a good watch .
Kind regards.
13 June 2026
Unprompted review
Reply from Ironway
Thank you for the honest breakdown! Really glad it's earning beater watch status — that's high praise in our book. Your feedback on the lume and hand width is noted and genuinely appreciated, it's exactly the kind of detail that helps us improve. If the lume ever feels like more than just a minor gripe, feel free to reach out at support@ironway.com. Enjoy it!
a no nonsense functional watch
I am a 76 year old outsider and am more practical than owning and using tools that are impractical. For example, I own more revolvers than automatics and I have more firearms with iron sights than firearms decorated with red dot or glass sights, my pick up trucks have always been lower trim levels and always return tools to their proper storage place after using them. My cell phone gets 1-2 days per week of rest. I purchased the Addiesdive watch because I like its no nonsense simple appearance and reflects the great affinity I have for water sports including fly fishing and kayaking 3-4 hours per week.
3 June 2026
Unprompted review
Reply from Ironway
We appreciate the kind words and love your philosophy — practical, reliable and no-nonsense is exactly the spirit we build our watches around. A watch that can keep up with fly fishing and kayaking without a second thought is exactly what it's made for. Enjoy every adventure!
Looks and feels good on my wrist
Looks and feels good on my wrist. Thank you.
13 June 2026
Unprompted review
Reply from Ironway
Thank you! Simple, comfortable and looking good — that's exactly what we're going for. Enjoy it!
Zero stars
Zero stars. The watch I purchased is garbage. The company and customer service are also garbage. I wouldn't buy another if it only cost a dollar. Save yourself the money and disappointment and buy something else.
12 June 2026
Unprompted review
Reply from Ironway
Thank you for taking the time to leave feedback — even when it's tough to read. We're genuinely sorry your experience was this disappointing. This is not the standard we hold ourselves to and we'd really like the chance to understand what went wrong and make it right.
Please reach out to us at support@ironway.com and we'll give your case the attention it deserves.
Love the look
Love the look. Very comfortable. Have gotten a lot of compliments! Definitely looking for another!!
12 June 2026
Unprompted review
Reply from Ironway
Compliments already — we love it! Thank you so much. When you're ready for the next one, we'll be here. Enjoy it!
Good compagnie and the watch is all i…
Good compagnie and the watch is all i wish for. Thanks will be looking out for your other products and recommend you to family and friend's.
12 June 2026
Unprompted review
Reply from Ironway
Thank you so much — word of mouth from happy customers means everything to us! Really glad the watch hit the mark and we look forward to impressing you again with what's coming. Welcome to the Ironway family!
I loved how it looks and it fits very…
I loved how it looks and it fits very well.
12 June 2026
Unprompted review
Reply from Ironway
Looks great and fits just right — a great start! Thank you so much. Enjoy wearing it!
no issues per se
no issues per se, just cheaper and flimsier than marketing made it seem - glad it was on a heavy sale, or I might have asked for a refund
11 June 2026
Unprompted review
Reply from Ironway
Thank you for the honest feedback — we genuinely appreciate it. We're sorry the watch didn't fully match your expectations coming in. Feedback like this helps us make sure our marketing accurately reflects the product, so we're taking note.
If there's anything specific we can help with, please don't hesitate to reach out at support@ironway.com. We'd love the chance to turn this into a better experience for you.
Great Staff / Fantastic Watch
Staff has a laser-like focus on customer experience. They personally respond within 24 hours or less. An actual person, not an AI bot.
The watches are solid and meet every expectation I have for them.
8 June 2026
Unprompted review
Reply from Ironway
Real people, real care — that's something we're proud of and will always protect. Thank you for noticing and for the kind words. Really glad the watches are living up to expectations. We're always here if you need us!
The Ironway diver provides a hihg quality for its price
My Ironway diver is even better than expected. Its quality is stunning, it is comfy, great looking and perfectly keeping time.
10 May 2026
Unprompted review
Reply from Ironway
Better than expected — that's the sweet spot! Thank you so much. Really glad the diver is delivering on every front. Enjoy it!
Exceptional level of service from Mark…
Exceptional level of service from Mark in the Customer Services team, listened to my query and came up with workable solutions . Very impressed with this Company and the quality of their watches
10:10
9 June 2026
Unprompted review
Reply from Ironway
We'll be passing this straight to Mark — thank you! Really glad he was able to find the right solution for you. 10/10 means everything to us and we hope the watch keeps impressing for a long time to come!
Reply from Ironway
Thank you — simple and says it all! Really appreciate the support. Enjoy it!
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