iSleep, LLC Reviews 

My experience with Isleep has been horrible. I’m very unsatisfied with the service. I ordered my Cpap replacement parts on 3/28/23 and it’s now 4/12/23 and I still don’t have my parts. They need to understand that patients really need their replacement parts in order to get a good nights rest. Have sleep apnea is a very serious sleep disorder and it’s important for patients who rely on this company for parts to have confidence that they’ll receive their orders on time. This is the second time this company has given me poor service. Not to mention when you call them you don’t get a chance to talk to a customer service representative. They have you leave a message and they don’t return your call. This company has horrible customer service and I really wish Schneider would consider not doing business with them in the future. I’ve talked to other drivers that have had the same experience as me and this is not right at all.

My contractor was given the wrong ring, which cost him a day of downtime, and then there was confusion and delay in getting results back to carrier. Not impressed at all.

Test is easy to use. Help from Technician greatly appreciated.

Everyone was very helpful and eager to solve my questions!

Staff is not knowledgeable enough about products and processes and unable to clearly explain to clients. Phone calls and questions are not managed in a timely fashion.

I received and was charged for something I did not order, and they charged me shipping to return it.

Wow great job I am very happy with the service. Good job.

Very nice and helpful staff. Got sent to voice-mail a few times. But overall great experience working with them. Ms Key and Desiree were amazing!

Your test is inaccurate. My result was worse then first test I took and I was on cpap machine while testing with yours.

I’d prefer to have more contact from my sleep coach.

Everyone I spoke with was extremely helpful and knowledgeable of their products and the CPAP process. They reached out to get me set up nicely and then kept reaching out to find out how it was working for me and coach me thru getting used to the process and using the product for the best results. I have reached reached out a couple of times with questions and always get the same fantastic experience.

Easy to order, easy to assemble, and easy to use. It is just a little bit noisy compared to the air pillows I was using that seat into the nostrils. You just have to find the right balance between how tight the straps are, not having nose discomfort in the morning, and noise level.

All depts are great and Precious is so so helpful

Very responsive to an order/shipping mistake. I like this company very much. They have great customer service.

Every concern I have was always answered promptly. The person I spoke with was kind, understanding, and very professional.