This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
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This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
I emailed them to ask if they preferred appointments or walk ins: Justin responded that both options were allowed, so I called for an appointment. The receptionist put me on hold three times trying... See more
iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and profe... See more
I was very apprehensive with the whole CPAP procedure but Desiree and Vanessa and William walked me through each step and followed up like champs. Desiree guided me through the medical RX and machine... See more
Sleep better, live better! iSleep offers fast, simple, and affordable home sleep apnea testing.
142 Bell Street , 89503, Reno, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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The lack of communication between cdl drivers and this company is unbearable and very disappointing. Very unprofessional when it comes down to the sleep apnea test.

Reply from iSleep, LLC
The tubing that was sent is missing the connector for the mask.

Reply from iSleep, LLC
The ease of ordering the device to the instructional video showing how to use it. Was quick and easy to use.

Reply from iSleep, LLC
My personal interactions with the staff were great. She walked me through the installation of the the equipment, but when I attempted to start the study the equipment malfunctioned.

Reply from iSleep, LLC
I paid $65.00 for overnight shipping on 12/30/22. I received my item on 1/3/23. I asked for a refund for the overnight shipping and was told that weather conditions made it impossible for the overnight shipping to happen and that these circumstances are out of their control. That is OUTRAGEOUS! I paid for overnight shipping and DID NOT get it. I don’t care WHOSE control it’s in. I am the customer and was required to pay for something that I DID NOT get. Either way I returned the item and will never deal with this company again.

Reply from iSleep, LLC
I was a bit confused which test I needed, but I think that was more what my doctor needed to tell me and not ISleep. Once I got that information. Ordering was easy and delivery was quick. The instructions were easy to follow. The finger probe is a bit uncomfortable at first, but you get use to the feel. I sleep in my watch, so did not notice any distractions in my sleep from the device. Once I woke up, grabbed my phone with the App I’d previously downloaded on my phone. The program finished uploading in less than a minute. I was good to go for the day. Results took…maybe 5 days. I was surprised…….I showed no sleep apnea and no recommendations for any products was noted. I did think that a company that does testing would tell you, you needed their equipment. Nope! I feel comfortable recommending this product.
Very informative and explained all questions and concerns.
The communication was great the device worked perfectly and everyone was friendly.

Reply from iSleep, LLC
Easy to use, a lovely alternative to traditional in-facility sleep monitoring

Reply from iSleep, LLC
Kaitlyn was amazing in describing the entire process to me. The directions on the app and in the box were a bit confusing, but I managed to get it right. The results were sent back super quick, which allowed me to get back to work quickly. Thank you all very much for you hard work and support!!!

Reply from iSleep, LLC
At First I was having a hard time adjusting to this new way of sleeping, I was ready to give up ! The coaches called me daily and advised and walked me thru this challenge ! I took the advice gave it a chance and YES I’m comfortable and enjoying a full nights sleep and rested up for the day !

Reply from iSleep, LLC
Had issues in the beginning but since my insurance has change I love ordering from here. No complaints. Definitely get 5 starts. I'm a truck driver

Reply from iSleep, LLC
Courtesy and helpful concerned and consistent when checking in with me to see how it was going

Reply from iSleep, LLC
Good response and fast service and kind people response a little bit of wait on the calls but good service

Reply from iSleep, LLC

Reply from iSleep, LLC
Thank you for the prompt delivery! I had torn a hole in my hose while cleaning it and had duct taped it (it really does work in a pinch), and in just a couple it was on my doorstep!

Reply from iSleep, LLC
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