IsraelPharm Reviews 

4,134
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and note that orders consistently arrive securely and right on schedule. People also deeply appreciate the reasonable prices and the professional support team that consistently provides prompt and helpful assistance. Consumers state that navigating the online store is smooth and easy, making repeat purchases a breeze. Some reviewers were not happy with shipping delays, mentioning that certain packages took significantly longer to arrive than normally expected. A few consumers experienced delivery setbacks and expressed frustration over missing items or unusually prolonged transit times.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, noting very fast shipping and timely arrival of... See more

Order

Customers consistently note positive experiences with order processes, frequently praising the clear... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient processing alongside... See more

Product

Consumers find product to be extremely satisfying, noting that items arrive quickly, are packaged securely,... See more

Price

Customers had positive experiences with price, frequently highlighting great savings and much lower costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

IsraelPharm came through AGAIN. Thank you for being the BEST on-line pharmacy! This was my 3rd different prescription experience. I requested on August 23 a prescription to be sent to me in North Caro... See more

Company replied

Rated 5 out of 5 stars

Quick response and customer focus. Great to work with customer to solve any issues. Friendly and cordial with customers. I would also like to state that delivery to Montana has never been an issue... See more

Company replied

Rated 5 out of 5 stars

First time ordering was a great experience. A friend referred me and I’m so grateful. Every person I spoke with at Israel Pharmacy was kind, considerate, & very helpful. Just received my prescription... See more

Company replied

Rated 5 out of 5 stars

This is my second order placed from the US. As before I found everything from start to finish to be excellent. Great customer service on how to place a prescription order and they kept me updated all... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. also in
  3. Online Pharmacy
  4. Pharmaceutical Products Wholesaler
  5. Pharmacy

About IsraelPharm

Written by the company

IsraelPharm is a fully licensed, online prescription service with 15-plus years of experience in this industry. To date, we have served nearly 50,000 customers and shipped over 100,000 brand and generic prescription medications worldwide. We are a big-hearted, customer-focused group of professionals who truly care about the health and well-being of those that we serve.

All of our products have met the strict controls that apply to pharmaceuticals in Israel. We only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths the physician has authorized.

All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4k reviews

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4.8

All reviews

(4,134)

1,127 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
IsraelPharm logo

Reply from IsraelPharm

We are delighted to hear that your purchasing and shipping experience with IsraelPharm went so smoothly. Thank you very much for taking the time to share your positive feedback with us!

Rated 5 out of 5 stars

Quick delivery

Quick delivery

1 October 2026
IsraelPharm logo

Reply from IsraelPharm

Spectacular, thanks for taking the time to sahre your positive feedback with IsraelPharm!

Rated 5 out of 5 stars

So sweet

They are always so sweet and eager to meet all your needs and make sure everything it just right! Thanks!!

30 September 2026
IsraelPharm logo

Reply from IsraelPharm

We're so happy to hear that our IsraelPharm team consistently meets your needs and ensures everything is just right for you! We truly appreciate your kind words.

Rated 2 out of 5 stars
IsraelPharm logo

Reply from IsraelPharm

Thank you for your feedback. We are reviewing our shipping processes to prevent such long delivery delays in the future. We apologize for any inconvenience the delays may have caused.

Rated 5 out of 5 stars

Very fast service

Very fast service. Impressive!

30 September 2026
IsraelPharm logo

Reply from IsraelPharm

We are so glad to hear that you were impressed with our fast service! Thank you for taking the time to share your positive IsraelPharm experience.

Rated 1 out of 5 stars

Unfortunately

Unfortunately, the wrong tablet size was sent. I had ordered 7 mg semaglutide tablets, but 14 mg tablets were sent. I believe this problem has already been escalated. It is the first time in quite a few years that anything like this has happened.

30 September 2026
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Reply from IsraelPharm

Thank you for bringing this matter to our attention. We sincerely apologize for the frustration and concern caused by receiving the incorrect order.

We fully understand that accuracy and safety are absolutely critical when it comes to your IsraelPharm order. Please be assured that we take this situation very seriously. This discrepancy was caused by an isolated supplier error, and we are already reviewing our fulfillment processes with them to ensure it does not happen again.

Our Customer Experience team is prioritizing your order to resolve this as quickly as possible. A dedicated team member will reach out to you directly to discuss this issue with you further and review resolution options.

We truly appreciate your patience and understanding as we work to make this right for you as quickly as possible.

Rated 5 out of 5 stars

Timely

Timely, accurate delivery of product with little to no hassle.

29 September 2026
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Reply from IsraelPharm

We're delighted to learn that your product was delivered in a timely and accurate manner, and that you experienced little to no hassle shopping with IsraelPharm. Thank you for your positive feedback!

Rated 5 out of 5 stars

Terrific

Terrific, as always! Thank you.

28 September 2026
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Reply from IsraelPharm

We are so pleased to hear that you had another terrific experience with IsraelPharm. Thank you for your continued support!

Rated 5 out of 5 stars

They send what you order at the price…

They send what you order at the price quoted.

29 September 2026
IsraelPharm logo

Reply from IsraelPharm

We're happy to hear that our service met your expectations regarding your IsraelPharm order and its pricing. We appreciate your positive feedback!

Rated 5 out of 5 stars

Always helpful and reliable

This is my second order placed from the US. As before I found everything from start to finish to be excellent. Great customer service on how to place a prescription order and they kept me updated all the way on the progress of shipping. Highly recommend

29 September 2026
IsraelPharm logo

Reply from IsraelPharm

We are so pleased to hear that your second order with IsraelPharm was excellent from start to finish! We truly appreciate your kind words about our customer service and the updates on your shipping progress. We value your recommendation greatly. Please remember to take advantage of our Refer-A-Friend program and earn valuable coupons!

Rated 5 out of 5 stars

Purchase of my medication went smoothly

Purchase of my medication and uploading my prescription went smoothly. Tracking of the shipment was appreciated and medication arrived on time.

28 September 2026
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Reply from IsraelPharm

We're thrilled to hear that your IsraelPharm medication purchase and prescription upload went smoothly, and that you appreciated the shipment tracking and timely delivery!

Rated 5 out of 5 stars

Always extremely friendly and helpful

Always extremely friendly and helpful. Medication is always correct.

28 September 2026
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Reply from IsraelPharm

We are delighted to hear you consistently receive friendly, helpful service and that your medication is always correct when you shop with IsraelPharm. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

It was an easy order quick delivery…

It wasn’t easy order quick delivery couldn’t have asked for a better experience

28 September 2026
IsraelPharm logo

Reply from IsraelPharm

We're so happy to hear you had such a positive experience with your IsraelPharm order and quick delivery! We appreciate your kind words.

Thank you for choosing IsraelPharm.

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very knowledgeable

3 September 2026
IsraelPharm logo

Reply from IsraelPharm

We're so happy to hear that you experienced great customer service and found our IsraelPharm team to be very knowledgeable! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Best decision I have made

I was very nervous to order and potentially waste $180 but they were in communication every single step of the way, my medication came in within 3 days of me ordering and I already notice a huge difference. I am grateful I took the chance and opportunity.

3 September 2026
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Reply from IsraelPharm

We are so happy to hear that IsraelPharm could put your mind at ease and that your medication arrived quickly. It's wonderful to know you're already noticing a difference, and we truly appreciate you trusting us.

Rated 5 out of 5 stars

Product cheaper than in the US

Product cheaper than in the US, and arrived in a timely manner.

26 September 2026
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Reply from IsraelPharm

We are so pleased to hear that you found our product selection at IsraelPharm to be a great value and that it arrived quickly. Thank you for your wonderful feedback!

Thank you for choosing IsraelPharm.

Rated 2 out of 5 stars

Took to long to receive my meds

Took to long to receive my meds. Had to call many times to find out what was going on.

26 September 2026
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Reply from IsraelPharm

Thank you for sharing your feedback with us. We sincerely apologize for the delay in your shipment and for the frustration this caused.

While unexpected transit delays can occasionally happen, we always aim to provide a seamless experience, and we are sorry we missed the mark this time. We appreciate your patience while our team worked to keep you updated, and we will use your review to help improve our communication and delivery timelines moving forward.

If there is anything else we can do to make this right, please reach out to us directly. We would love the opportunity to earn back your trust.

Rated 5 out of 5 stars

Consistently great to work with.

The team at IsraelPharm is consistently good. Their timely and clear communication make a huge difference. I also appreciate just how quickly the shipments go out and are delivered.

26 September 2026
IsraelPharm logo

Reply from IsraelPharm

We are so pleased to hear that our IsraelPharm team's consistent communication and quick shipments have made such a positive difference for you. Thank you for recognizing our efforts!

Rated 5 out of 5 stars

Wonderful Experience!

Everything about my experience went as smoothly as could have been possible. From ordering through the incredibly swift delivery, everything was just easy. Communication was sent throughout the entire process. I couldn’t recommend Israelipharm more!

25 September 2026
IsraelPharm logo

Reply from IsraelPharm

We are so happy to hear that your experience with IsraelPharm was smooth and easy, from ordering to delivery! We truly appreciate your kind words and recommendation. Don't forget to take advantage of our Refer-A-Friend program to earn valuable coupons and save more on your next order! We always strive to provide excellent communication throughout the entire process. Thank you for your wonderful feedback!

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