Employee named Mikail Özer came in scheduled time, set a new heat cost allocators on radiators (heizkostenverteiler) and left a space clean. He was really helpful and patient with me even though I don... See more
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Mr. Mikail Özer helped us a lot in fixing the measurement gauge that felt from the heater’s body. He was by us on time and the fix finished in very few minutes.
Company replied
Mikail Özer was friendly and polite during his visit to our apartment for reading water usage meter.
Company replied
Mikael Ozer thank you for servicing he came on time and did his work politely.
Company replied
Company details
Written by the company
ista macht Gebäude für ihre Bewohner und Besitzer nachhaltig wertvoll und das weltweit. Dazu managen wir Daten und Prozesse für ein klimafreundliches, sicheres und komfortables Gebäude. ista versteht sich als ihr Partner in den Bereichen Submetering und immobiliennahen Dienstleistungen. Mit unseren Soft- und Hardwarelösungen sind wir Ihr kompetenter Ansprechpartner für: Heizkostenabrechnung, Trinkwasseranalyse, Rauchwarnmelderservice und Energieausweisen.
Contact info
Riesstraße 25, 80992, München, Bayern, Germany
- 0341 55003 500
4.5
Excellent
346 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Mikail Özer
28 July 2025
Unprompted review
Reply from ista Deutschland - München
Hallo Herr Zorlu, vielen Dank für Ihre 5-Sterne-Bewertung. Wir freuen uns sehr, dass unser ista Servicepartner alles zu Ihrer Zufriedenheit erledigen konnte. Viele Grüße - Lea vom ista Team
Mikael Ozer thank you for servicing he…
Mikael Ozer thank you for servicing he came on time and did his work politely.
15 April 2025
Unprompted review
Reply from ista Deutschland - München
Hello, we are glad that the assignment of our ista Servicepartner went so well. That's the way it should be. Thank you very much for the great feedback. Best regards - Nele from the ista team
Professional and friendly Service
Mr. Mikail Özer helped us a lot in fixing the measurement gauge that felt from the heater’s body.
He was by us on time and the fix finished in very few minutes.
14 April 2025
Unprompted review
Reply from ista Deutschland - München
Hello Mr. Bakr, great to read that you are happy with our service and that the repair was done quickly and reliably. Thank you for the good review. Best regards – Tim from the ista team
New smoke Detektor
The responsible person handled with the problem I faced. He successfully inserted the new smoke detector to my apartment. He was helpful and kind.
3 April 2025
Unprompted review
Reply from ista Deutschland - München
Hello Mr. Vural, that sounds great. It's great that everything went smoothly and that you are completely satisfied with the work of our ista service partner. That's how it should be. Best regards - Lea from the ista team
Mikail Özer come to help change my…
Mikail Özer come to help change my smoke detector today. Very professional and patient. Great product, great guy.
3 April 2025
Unprompted review
Reply from ista Deutschland - München
Hello, that sounds really great. We are very pleased that you are so satisfied with us. Thank you for the great feedback. Best regards - Lea from the ista team
Reply from ista Deutschland - München
Hallo, das freut uns sehr zu lesen. Vielen Dank, dass Sie Ihre positive Erfahrung mit uns teilen. Viele Grüße - Lea vom ista Team
Reply from ista Deutschland - München
Hello Mrs. Leicht, thank you for your great review. We are happy that you are so satisfied with your ista service partner. Kind regards - Liam from the ista team
good service
we are really happy with service from Mikail Özer. He was quick and professional.
1 April 2025
Unprompted review
Reply from ista Deutschland - München
Hello, that sounds great. It's great that you are completely satisfied with the work of our ista service partner. Best regards - Lea from the ista team
Mikail Özer was friendly and polite…
Mikail Özer was friendly and polite during his visit to our apartment for reading water usage meter.
26 March 2025
Unprompted review
Reply from ista Deutschland - München
Hello Ms. Shetty, we're delighted that you're completely satisfied with our ista service partner. We're very pleased, and thank you for your positive feedback. Best regards - Tilda from the ista team
Reply from ista Deutschland - München
Hallo, haben Sie vielen Dank für Ihre positive Bewertung. Es freut uns, dass Sie mit unserem ista Servicepartner rundum zufrieden sind. So muss das sein. Viele Grüße - Tilda vom ista Team
Fast, helpful service
Employee named Mikail Özer came in scheduled time, set a new heat cost allocators on radiators (heizkostenverteiler) and left a space clean. He was really helpful and patient with me even though I don't speak German at required level to understand everything. We managed to keep conversation through translation tools. Overall, it was pleasant experience.
5 March 2025
Unprompted review
Reply from ista Deutschland - München
Hello Mr. Dekic, we are happy that the appointment went smoothly and that you had a great experience despite the language barrier. Thank you for your honest and positive review. Best regards - Nele from the ista team
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