My 12th order from them
My 12th order from them. My all time favorite customer service dude Ilias as always helpful and kind .
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My 12th order from them. My all time favorite customer service dude Ilias as always helpful and kind .
The most unreliable service I have ever experienced. Full of lies and overpriced service fees. Don't trust them!!!!
19/09 – Pre-ordered an iPhone 17 Pro!
I received a message to pick up my order, but when I arrived, it wasn’t ready at all! They told me I have to wait another 2–3 weeks.
Not even an apology! I waited in the queue for 2.5 hours!
NEVER AGAIN!
Damage to computer contents
Unauthorized format of computer by technician. The computer had a faulty screen, so no backup was possible. I gave a detailed explanation of the problem, twice and in person, I was assured that the files would not be damaged and then they performed a format without notification.
23 december of 2024 ordered a case from their site till now no update no contact nothing. Several times i tried on their physical shops and they are indifferent with no interest to give you an acceptable customer service. Like "ok pay up get the product and gtfo".
If you rely on them delivering on time you are out of luck. I had an order for a laptop on 20th of December and only notified me about not being available on 4th of January.
This was a company laptop and instead of notifiying the buyer (company) they called me as the receiver with the excuse that they couldn't call a non greek number. Unacceptable from a company that markets themselves as Apple Premium Partner.
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