Italy Private Transfers Reviews 11

TrustScore 4.5 out of 5

4.3

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Company details

Written by the company

The Italy Private Transfers website is part of the Italy Review Network of sites that each perform a slightly different role. The Network was established in 2013 with the launch of Ischia Review, a comprehensive travel guide to the island in the Gulf of Naples. With Ischia Review and subsequent websites such as Sorrento Review we've been operating private transfers all across the country with a wealth of experience and a great network of trustworthy collaborators. Our principles are very straightforward: to offer the highest quality of customer service combined with private transfers in luxury vehicles and smartly-dressed drivers. Whether you're arriving at one of Italy's airports, mainline train stations or being collected from a hotel, we'll provide you with open and honest communication to ensure you get to your destination on time and in comfort. Through the extensive pages of our website you'll find the most popular routes in Italy along with most routes that we've previously operated. However, if you don't see the transfer route that you need, just drop us a line via the info@italyprivatetransfers.com mailbox and we'll get back to you with a written quote including price, availability and estimated journey time.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11 reviews

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Rated 5 out of 5 stars

Excellent private transfer

We had an excellent experience with our private round-trip transfer from Milan to Tasch (Zermatt final destination via train). Everything was smooth, professional, and thoughtfully handled from start to finish.

Antonello, our driver, was fantastic—punctual, friendly, and incredibly reliable. He made the long drive feel easy and comfortable, and we always felt safe in his care. Traveling with 3 kids can be challenging, but he was patient and accommodating the entire time.

Dion coordinated everything seamlessly via email and stayed in touch leading up to the trip, which gave us real peace of mind. Every detail was covered in advance, including handling our luggage and providing a proper car seat for our child. The large van was spacious and clean.

Overall, it was an stress-free, high-quality experience, and I wouldn’t hesitate to use this service again or recommend it to others traveling between Milan and Tasch (Zermatt).

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Decision - Private Transfers

We have two private transfers while visiting Italy and I cannot recommend them enough - I of course did not listen and purchased more than I was able to carry home so more luggage had to be bought. Not only did our drivers provide hassle free, comfortable and safe transportation. They helped lift my heavy baggage (without judgement) and made sure to deliver us to our destination. Thank you for your service!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience start to finish!

Wonderful experience start to finish! Needed to book a 4:00 AM transfer - Dion handled everything in a timely and efficient manner. Our driver Malaj was quite the gentleman... he arrived on time in a luxurious vehicle that was immaculate. Entire process was truly five ⭐️

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Reliability!! #1 most important…

I find that the #1 most important factor in choosing transpo is being "reliable". That's exactly what I found with Dion and his team. From the mainland in Campania to the Island of Ischia, we were taken great care of at all of our arrivals and departures. Thanks, we will definitley use Italy Private Transfers again!

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Car Service to Sorrento

We were cruising out of Naples and spent a few days in Sorrento prior to our cruise. IPT was awesome in getting us back and forth in a timely manner. Cars were clean and spacious and the drivers were awesome. Communication before during and after was incredible and very helpful coordinating our visit overseas. Would highly recommend and have recommended them to friends who are headed to Italy!!!

24 September 2025
Unprompted review
Rated 3 out of 5 stars

I had ordered two vans to take 10…

I had ordered two vans to take 10 people with luggage on the trip. I cancelled one van because the plans changed.
The driver of the van that arrived did not speak English. He packed up the 10 suitcases in the back and then started to talk rapidly in Italian. He was not happy with all the luggage even though there was room. And only 4 people were riding in the van,
He wanted 80 more Euros than the amount I had agreed to pay! He motioned that he was going to stop and unload us halfway during the one hour trip!!
I called the company and he worked things out with the driver. But we had to pay him 50 Euros more to complete the ride!
Not the best experience.

18 September 2025
Unprompted review
Italy Private Transfers logo

Reply from Italy Private Transfers

We're very sorry to read this as it's not the type of experience we want for our clients. The prices are always agreed in advance and paid in advance. You shouldn't have to pay anything on the day of the transfer. It doesn't sound at all like one of our regular drivers either. We have sent you an email to ask for more information about what you've reported and look forward to hearing back from you in order that we can resolve the situation satisfactorily. Sincere apologies for not providing you with the type of service we expect.

Rated 5 out of 5 stars

Our Italy Trip

We used Italy Private Transfers while in Italy traveling and had the best experience with them!!

They were professional, on time and extremely efficient including having very clean and upkept vehicles and the drivers were amazing... we highly recommend Italy Private Transfers!!

Edward and Loretta

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Great overall experience!

Went on a trip to Italy, specifically Bologna & Florence, with 6 other people and 12 pieces of luggage. Taking the train to transfer from Bologna to Florence seemed like such a hassle, so I looked for a private transfer service. I was skeptical of other providers and really tried to do my research on them.

Eventually, I reached out to Italy Private Transfers, and they responded quickly. They were also very willing to answer all of my questions, accommodate my requests, and give my group the best possible car, considering the number of people and luggage we had. Communicating with them was easy, online payment was also convenient.

Their drivers were prompt, friendly, and easy to communicate with. The cars itself were clean and well-maintained.

Overall, had a great and seamless experience with them. Definitely made my group feel comfortable and having a private transfer gave us ease of mind. Would definitely book them again when I return to Italy. :)

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick, Easy, Comfortable, Convenient Transfers!

My wife and I were heading to Lake Garda, Italy on a business/pleasure trip. Knowing the flight from Florida USA to Milan would be long, we did not want to add further travel fatigue by then taking two trains and a taxi/Uber ride to get to our final destination, Peschiera del Garda.
Instead, I went online to search for other options. One of the search results was Italy Private Transfers. I made an inquiry for a quote for the transfer, round trip.
Dion responded quite fast. Long story short, the quote was a bit pricey, but we approved it. We are so glad that we did because the transfers were absolutely worth it, both directions!
Oga the driver was waiting for us as planned at MXP Airport. He was driving a newer Tesla. The ride was very relaxing and comfortable for 1 hour 45 minutes venture.
And the return transfer, although very early in the morning because of our flight departure time, Oga was waiting for us at the hotel at 5:00 AM.
Overall, one can always debate about the cheaper costs of train and other transportation. However, as we have discovered through our years of travel, comfort and convenience have taken priority. And Italy Private Transfers, in our opinion, is first class!
Thank you. We look forward to our next trip to Italy and using your services again.

9 March 2026
Unprompted review

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