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ITOL Recruit Reviews 365

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, dedication, and supportive approach, making their learning journey pleasant and productive. The user experience is frequently highlighted as intuitive and well-structured, with many people appreciating the clear and easy-to-understand content. The customer service is described as excellent, with fast response times and personalized guidance that helps users feel confident and supported throughout their studies. However, some customers also noted that they needed additional learning materials for certain exams, suggesting that while the provided resources are good, supplementary content might be beneficial for some learning styles. A few other people also felt that the support hours were limited, which occasionally impacted their learning momentum.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, support, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciate the great and amazing... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have thoroughly enjoyed the whole course. This is something I wanted to do 20 years ago but never got around to actually do it. And now its time and I am enjoying studying what I only saw cons... See more

Company replied

Rated 5 out of 5 stars

I've only just started a course with ITOL but am very happy with the services do far. They provide great support and clarifications when needed, and can adjust to a busy schedule which is very helpful... See more

Company replied

Rated 5 out of 5 stars

Nothing short of outstanding! Career change with ITOL is like having your personal top adviser on your side. You do your part and the impact is direcred, corrected if necessary, and multiplied. And if... See more

Company replied

Rated 5 out of 5 stars

I've been working with Katy at ITOL Recruit since January and honestly, she's been a breath of fresh air throughout my job search. She always makes time for me, takes the time to answer my que... See more

Company replied


Company details

  1. #28 of 53 best companies in Training Centre

About ITOL Recruit

Written by the company

We Get You Hired. That's the Promise.

At ITOL Recruit, we specialise in job programmes with a job guarantee. If you're ready to change careers, we'll get you certified, supported and hired.

Our programmes are built for career changers looking to break into IT support, project management, data analysis, business analysis, cybersecurity, HR, and coding. You will receive UK-accredited qualifications, one-on-one support from certified tutors, and direct access to job opportunities through our recruitment team. From training to CVs to interviews, we are with you until you are placed.

We have already helped over 5,000 people get into new roles with starting salaries averaging £30k-£35k. And we're just getting started.

ITonlinelearning Logo

Programmes with a Job Guarantee

We're not new to this. ITOL Recruit is the recruitment arm of ITonlinelearning, an award-winning UK provider with 15+ years of experience helping people transform their careers.

  • 3-month career change – Most learners get hired within 90 days of completing their programme
  • One-on-one support – Work with a Recruitment Advisor who's focused on placing you
  • Career-ready training – Get UK-accredited qualifications backed by industry standards
  • Certified tutors – Receive expert help throughout your studies
  • Job Guarantee – If you follow the process and don't get hired, we'll refund you*

Real People. Real Roles.

Our job programmes are already changing lives. We've placed people into roles with NHS, Sky, NatWest, Google, Ubisoft and more. Every candidate is trained, vetted, and coached to be job-ready from day one.

We build confidence, credibility, and momentum. If you're serious about changing your career and want the structure, backing, and placement support to make it happen, ITOL Recruit is the place to start.

Visit our website today at www.itolrecruit.com and speak to our career advisors via live chat or call us on +44 (0) 1795 504 990.

View Career Programmes
Contact Us

Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

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Rated 5 out of 5 stars

Very good career guidance and support

Even from the start the senior recruitment and career consultant Mr. Nate explained everything clearly, guided me well and also gave me much confidence and support. He is always available to clear all our doubts as fast as he can. I really Hope i can step into my career through the programme i have enrolled.
Thanking all for the kindful support

16 March 2026
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Reply from ITOL Recruit

Shilpa Pramod,

We really appreciate you sharing this. Starting a new career journey can feel like a big step, so it’s great to hear that you’ve gained clarity and confidence right from the beginning.

That motivation and belief in yourself will take you far. Keep going, you’re building something meaningful, and we wish you every success as you move toward your career goals!

ITOL Recruit

Rated 5 out of 5 stars

Got the call from Nisa Ngalo

Got the call from Lisa Ngalo, she addressed my query calmly & explained everything in the detail. Thank you for your service Lisa.

16 March 2026
Unprompted review
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Reply from ITOL Recruit

Naresh Yadav,

We really appreciate you sharing this. It’s great to hear that you felt listened to and that everything was explained clearly, that kind of clarity can make all the difference when starting or progressing in your journey. Wishing you all the best as you move forward with your course, you’re in a great position to succeed!

ITOL Recruit

Rated 5 out of 5 stars

Great experience so far

Great experience so far, I am now working on my last unit of the level 3 qualification and everything has been very smooth, academic support was efficient, swift and very thorough. The feedback not only helped me in refining my work to achieve better marks, but it helped polish my approach in writing and, thus shed clarity on my work and also helped me in consolidating the information.

16 March 2026
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Reply from ITOL Recruit

Camelia Cioroiu,

We really appreciate you sharing this. Reaching your final unit is a fantastic achievement, and it’s great to hear how much you’ve grown along the way.

The way you’ve used feedback to refine your work and strengthen your understanding shows real dedication. Wishing you the very best as you complete your qualification, you’re finishing strong!

ITOL Recruit

Rated 5 out of 5 stars

Interview preparation by Matthew

I really appreciate ITonline for the training and support I enjoyed especially from Matthew.
Thank you for your guidance in preparing me for job interview.
I just secured a role 1st line service desk technician at Appello Group

14 January 2026
Unprompted review
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Reply from ITOL Recruit

Oluwasegun Oyeniyi,

Congratulations on securing your role as a 1st Line Service Desk Technician, that’s an incredible achievement! 🎉 It’s fantastic to see your hard work and dedication pay off.

We’re so glad to hear that the training and interview preparation helped you feel ready for this opportunity. Starting a new role is an exciting step, and you should be really proud of what you’ve accomplished.

Wishing you every success as you begin this new chapter in your IT career!

ITOL Recruit

Rated 5 out of 5 stars

It’s been seamless with ITOL

It’s been seamless with ITOL. The process is explained clearly, and you can ask as many questions as you want. I have a great tutor, Zimasa.
I have no complaints.

13 March 2026
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Reply from ITOL Recruit

Queenet Uwagbale,

We really appreciate you sharing your experience. It’s great to hear that your journey has felt smooth and well supported from the start, and that you feel comfortable asking questions along the way, that’s exactly the kind of mindset that leads to success.

Keep up the great work with your studies, and we’re wishing you continued progress and confidence as you move forward on your learning journey!

ITOL Recruit

Rated 5 out of 5 stars

Organised and supportive training provider

Great company, great support, it feels like every step is careful planned. 5 star service

15 March 2026
Unprompted review
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Reply from ITOL Recruit

Raminta Navickaitė,

We really appreciate you sharing this. It’s great to hear that your experience has felt well-organised and supportive, having a clear path and guidance at each step can make a big difference when working toward your goals. Keep up the fantastic work with your studies, and we wish you continued success on your learning journey!

ITOL Recruit

Rated 5 out of 5 stars

I've been working with Katy at ITOL…

I've been working with Katy at ITOL Recruit since January and honestly, she's been a breath of fresh air throughout my job search.

She always makes time for me, takes the time to answer my questions and offer reassurance when I need it most; and in a job search, that means more than I can say.

She's kept me informed, been genuinely encouraging on the harder days, and never made me feel like just another candidate. It's clear she actually cares about finding the right fit rather than just filling a role.

I am really grateful to have her in my corner, and would recommend her without hesitation.

15 March 2026
Unprompted review
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Reply from ITOL Recruit

Christel T,

We really appreciate you sharing this. Job searching can be challenging at times, so it’s wonderful to hear that you’ve felt supported, encouraged, and guided throughout the process.

Your determination and commitment to finding the right opportunity truly stand out. Wishing you every success as you continue your journey, and we hope the right role is just around the corner!

ITOL Recruit

Rated 5 out of 5 stars

Great experience studying with ITonline Learning

I’ve been studying the CIPD Level 3 Foundation Certificate in People Practice with ITonline Learning and my experience so far has been very positive. The course material is clear and easy to understand, which makes it much easier to balance studying alongside work.

The support has also been really good and the assignment process is straightforward. My tutor Pearl has been very helpful and supportive whenever I’ve submitted assignments, and the communication has been smooth throughout.

Overall, it’s been a great learning experience and I’d definitely recommend ITonline Learning to anyone looking to start a CIPD qualification or move into a career in HR.

12 March 2026
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Reply from ITOL Recruit

Kaleem Hussain,

It’s fantastic to hear how positive your experience has been while studying your CIPD Level 3 Foundation Certificate in People Practice. Balancing studies alongside work takes real dedication, and it’s great to see you making such strong progress on your journey.

Your commitment to developing your skills and moving toward a career in HR is inspiring. Wishing you continued confidence and success as you complete your qualification and take the next exciting steps in your career!

ITOL Recruit

Rated 5 out of 5 stars

Experienced professionals, Supportive

They are experienced professionals that are very supportive and encouraging.

13 March 2026
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Reply from ITOL Recruit

Archie,

We really appreciate you sharing this. It’s wonderful to hear that you’ve felt supported and encouraged throughout your learning experience, having guidance from experienced professionals can make a big difference on your journey. Keep believing in your progress and the skills you’re building. Wishing you continued success as you move forward toward your goals!

ITOL Recruit

Rated 4 out of 5 stars

I am happy with the support I have…

I am happy with the support I have received from my tutor, Emmanuel Phiri. He phones me regularly to check in on me.

13 March 2026
Unprompted review
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Reply from ITOL Recruit

George,

We really appreciate you sharing this. It’s great to hear that you feel supported throughout your studies, having regular check-ins and encouragement can make a big difference when working toward your goals.

Keep up the great work with your learning, and we wish you continued progress and success on your journey.

ITOL Recruit

Rated 5 out of 5 stars

Amazing experience

Great company that prides itself with providing excellent learning resources for its students. I personally have got APM PFQ certified thanks to ITOL Recruit. Still got to complete my course but the experience so far has been wonderful.

12 March 2026
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Reply from ITOL Recruit

Mohammad Limbada,

Congratulations on achieving your APM PFQ certification, that’s a fantastic milestone! It’s great to hear that your learning journey has been such a positive experience so far.

Reaching this point reflects the commitment and effort you’ve put into your studies, and it’s exciting that you still have more to complete ahead. Wishing you continued confidence and success as you progress through the rest of your course and build on this achievement.

ITOL Recruit

Rated 5 out of 5 stars

Great experience

Really happy with the service I received. I worked with Lisa Ngalo who handled my case very professionally and the communication was excellent throughout. The process was straightforward and stress-free. Would definitely recommend.

13 March 2026
Unprompted review
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Reply from ITOL Recruit

Wynford Thomas,

We really appreciate you sharing this. It’s great to hear that your experience felt smooth, professional, and stress-free from start to finish. Starting your journey with clear communication and support makes a real difference.

Wishing you continued confidence and success as you move forward, and thank you for the recommendation!

ITOL Recruit

Rated 5 out of 5 stars

Courtney was great and very…

Courtney was great and very explanatory, clear and eager to answer all my questions being very new to this certificate programme. She made me feel very welcome and that i will be supported through it the whole time.

11 March 2026
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Reply from ITOL Recruit

Rilmaheri ,

We really appreciate you sharing this. Starting a new certificate programme can feel overwhelming, so it’s wonderful to hear that you felt welcomed and supported right from the beginning. Having everything explained clearly helps build confidence for the journey ahead. Wishing you a great experience as you progress through your programme, you’re off to a fantastic start.

ITOL Recruit

Rated 5 out of 5 stars

Five-star service from Ryan Holzhausen

Five-star service from Ryan Holzhausen! He was professional, encouraging, and extremely helpful throughout the entire process. He even shared additional project management resources to ensure I was prepared for my next steps. If you’re looking for someone who truly cares about your career progression, Ryan is the person to go to

1 May 2025
Unprompted review
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Reply from ITOL Recruit

Basit javaid,

We really appreciate you sharing this. It’s wonderful to hear how supported and encouraged you felt throughout your journey. Taking the time to engage with additional resources and guidance shows real dedication to your development.

You should be proud of the progress you’re making toward your career goals. Wishing you continued confidence and success as you move forward on your journey.

ITOL Recruit

Rated 5 out of 5 stars

Great learning experience

I am really enjoying my CIPD level 3 course with ITOL. My Mentor Ms. Pearl Radebe has been very supportive and making this journey so easy for me.

12 March 2026
Unprompted review
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Reply from ITOL Recruit

Ebrima cham,

We really appreciate you sharing this. It’s wonderful to hear that you’re enjoying your CIPD Level 3 course and feeling supported throughout your learning journey. Staying engaged and committed to your studies is a great step toward achieving your goals.

Wishing you continued confidence and success as you progress through the course, you’re doing great.

ITOL Recruit

Rated 5 out of 5 stars

The guys gave ne support in time

The guys gave ne support in time. You do not have to wait for some a lot of time to het help , keep it up i did not hesitate to refer a brother

12 March 2026
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Reply from ITOL Recruit

Macdonald Musendekwa,

We really appreciate you sharing this. It’s great to hear that you were able to get support quickly when you needed it ,that kind of timely help can make a real difference during your studies.

It’s also wonderful that you felt confident enough to recommend the experience to others. Wishing you continued confidence and success as you keep moving forward on your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

Neville

Neville, the tutor, made time for me when I struggled straight away without delay and explained everything in detail. We went over all things I needed to .
He even gave me extra exercises when I asked him to which was a great help.

11 March 2026
Unprompted review
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Reply from ITOL Recruit

Dear Ms Jabbar,

We really appreciate you sharing this. It’s great to hear that you reached out when you needed help and took the time to work through everything in detail. That commitment to improving your understanding, especially by asking for extra exercises, shows real dedication to your learning. You should be proud of the effort you’re putting in. Wishing you continued confidence and success as you keep progressing on your journey.

ITOL Recruit

Rated 5 out of 5 stars

I had a lady called Lisa who called me…

I had a lady called Lisa who called me and explained everything that l need and answered all the l had and very vigilant

11 March 2026
Unprompted review
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Reply from ITOL Recruit

Ellen Mandevhana,

We really appreciate you sharing this. It’s great to hear that everything was explained clearly and that all your questions were answered, starting with that level of clarity makes a big difference when beginning something new. Wishing you continued confidence and success as you move forward on your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

Lisa Ngalo explained everything I…

Lisa Ngalo explained everything I needed to know about the program.

Not forgetting to thank Tracy Dube who gave me a solid foundational information about the program and consistently following up.

11 March 2026
Unprompted review
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Reply from ITOL Recruit

Yi. A.,

We really appreciate you sharing this. It’s great to hear that you received clear and helpful guidance right from the start. Taking the time to understand the programme and ask questions is a great way to begin your learning journey. Wishing you continued confidence and success as you move forward, you’re off to a great start.

ITOL Recruit

Rated 5 out of 5 stars

Superb service as always

Superb service as always! ITOL staff are friendly, helpful and the turn around time is so quick. Great experience all around!

9 March 2026
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Reply from ITOL Recruit

Tessa,

We really appreciate you sharing this. It’s wonderful to hear that you’ve consistently had such a positive experience and felt supported whenever you needed help. That kind of engagement shows real commitment to your journey. Wishing you continued confidence and success as you keep progressing, you’re doing great.

ITOL Recruit

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