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ITOL Recruit Reviews 365

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, dedication, and supportive approach, making their learning journey pleasant and productive. The user experience is frequently highlighted as intuitive and well-structured, with many people appreciating the clear and easy-to-understand content. The customer service is described as excellent, with fast response times and personalized guidance that helps users feel confident and supported throughout their studies. However, some customers also noted that they needed additional learning materials for certain exams, suggesting that while the provided resources are good, supplementary content might be beneficial for some learning styles. A few other people also felt that the support hours were limited, which occasionally impacted their learning momentum.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, support, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently highlight the... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers appreciate the great and amazing... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have thoroughly enjoyed the whole course. This is something I wanted to do 20 years ago but never got around to actually do it. And now its time and I am enjoying studying what I only saw cons... See more

Company replied

Rated 5 out of 5 stars

I've only just started a course with ITOL but am very happy with the services do far. They provide great support and clarifications when needed, and can adjust to a busy schedule which is very helpful... See more

Company replied

Rated 5 out of 5 stars

Nothing short of outstanding! Career change with ITOL is like having your personal top adviser on your side. You do your part and the impact is direcred, corrected if necessary, and multiplied. And if... See more

Company replied

Rated 5 out of 5 stars

I've been working with Katy at ITOL Recruit since January and honestly, she's been a breath of fresh air throughout my job search. She always makes time for me, takes the time to answer my que... See more

Company replied


Company details

  1. #28 of 53 best companies in Training Centre

About ITOL Recruit

Written by the company

We Get You Hired. That's the Promise.

At ITOL Recruit, we specialise in job programmes with a job guarantee. If you're ready to change careers, we'll get you certified, supported and hired.

Our programmes are built for career changers looking to break into IT support, project management, data analysis, business analysis, cybersecurity, HR, and coding. You will receive UK-accredited qualifications, one-on-one support from certified tutors, and direct access to job opportunities through our recruitment team. From training to CVs to interviews, we are with you until you are placed.

We have already helped over 5,000 people get into new roles with starting salaries averaging £30k-£35k. And we're just getting started.

ITonlinelearning Logo

Programmes with a Job Guarantee

We're not new to this. ITOL Recruit is the recruitment arm of ITonlinelearning, an award-winning UK provider with 15+ years of experience helping people transform their careers.

  • 3-month career change – Most learners get hired within 90 days of completing their programme
  • One-on-one support – Work with a Recruitment Advisor who's focused on placing you
  • Career-ready training – Get UK-accredited qualifications backed by industry standards
  • Certified tutors – Receive expert help throughout your studies
  • Job Guarantee – If you follow the process and don't get hired, we'll refund you*

Real People. Real Roles.

Our job programmes are already changing lives. We've placed people into roles with NHS, Sky, NatWest, Google, Ubisoft and more. Every candidate is trained, vetted, and coached to be job-ready from day one.

We build confidence, credibility, and momentum. If you're serious about changing your career and want the structure, backing, and placement support to make it happen, ITOL Recruit is the place to start.

Visit our website today at www.itolrecruit.com and speak to our career advisors via live chat or call us on +44 (0) 1795 504 990.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

365 reviews

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Rated 5 out of 5 stars

i have just enrolled data analysis…

i have just enrolled data analysis course with ITOL , haven't started yet so cant say anything about the course. but spoke with different staff members including Lisa who explained everything in detail. very helpful customer services.

11 March 2026
Unprompted review
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Reply from ITOL Recruit

Samra Mumtaz,

We really appreciate you sharing this. Starting a new learning journey is an exciting step, and it’s great to hear that you felt supported and well informed during the enrolment process. Having everything explained clearly from the beginning helps build confidence for what’s ahead. Wishing you a fantastic start to your Data Analysis course and continued success as you begin your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

Lisa Ngalo is a great listener and she…

Lisa Ngalo is a great listener and she was helpful

10 March 2026
Unprompted review
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Reply from ITOL Recruit

Nnaike susan,

We really appreciate you sharing this. It’s great to hear that you felt listened to and supported, that kind of guidance can make a real difference when starting or progressing through a course. Wishing you continued confidence and success as you move forward on your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

Amazing experience

Amazing experience

10 March 2026
Unprompted review
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Reply from ITOL Recruit

Chinenye Onyemaobi,

We really appreciate you sharing this. It’s wonderful to hear you had such an amazing experience. Your commitment to learning and growth is what truly makes the journey rewarding. Wishing you continued confidence and success as you keep moving forward.

ITOL Recruit

Rated 5 out of 5 stars

Really helpful

Their friendly and helpful team made it clear to me what to do each step of the way, and the training has resulted in me passing my foundational AWS and Azure exams.

10 March 2026
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Reply from ITOL Recruit

Jay Perkins,

Congratulations on passing your foundational AWS and Azure exams, that’s a fantastic achievement! Earning certifications in both cloud platforms takes dedication and focus, and you should be very proud of that progress. It’s great to hear that the guidance you received helped make each step clear and manageable. Wishing you continued success as you build on these certifications and keep advancing your cloud career.

ITOL Recruit

Rated 5 out of 5 stars

Customer Service

Lisa was very concise and explanatory when I had questions about my course. Great customer service!

10 March 2026
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Reply from ITOL Recruit

Harvir,

We really appreciate you sharing this. It’s great to hear that your questions were clearly answered and that you felt well supported. Taking the time to ask questions and fully understand your course is a great approach to learning. Wishing you continued confidence and success as you move forward on your journey.

ITOL Recruit

Rated 5 out of 5 stars

The module was well explained

The module was well explained, the quizzes and sample paper made it easier to pass the exam

9 March 2026
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Reply from ITOL Recruit

Rafiat Folashade Shittu-Tijani,

We really appreciate you sharing this. It’s great to hear that the module explanations, quizzes, and sample papers helped you feel prepared and confident for your exam. Making the most of those resources shows real dedication to your learning. Wishing you continued confidence and success as you build on this achievement and move forward on your journey.

ITOL Recruit

Rated 5 out of 5 stars

Polite and nice staff

The team at ITOL were really nice and very polite. They take their time to break down every inquiry for you to understand and to ask any question about anything that is not clear to you.
My encounter with Daina as well as Lisa was no different. I really want to thank them for their support and guidance during the onboarding process.

9 March 2026
Unprompted review
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Reply from ITOL Recruit

Edd,

We really appreciate you sharing this. It’s wonderful to hear that your onboarding experience felt welcoming and supportive. Taking the time to ask questions and fully understand the process is a great way to start your learning journey. Wishing you continued confidence and success as you move forward, you’re off to a great start.

ITOL Recruit

Rated 5 out of 5 stars

Lisa N has so been helpful in giving…

Lisa N has so been helpful in giving guidance, am happy to enroll for the course in Health and Safety and I am positive I would have a wonderful experience in this journey.

9 March 2026
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Reply from ITOL Recruit

Gracious Ifeoma Onyije,

We really appreciate you sharing this. It’s great to hear you feel confident and excited as you begin your Health and Safety course. Starting a new learning journey with a positive mindset is a powerful first step. Wishing you a rewarding experience ahead as you develop your knowledge and skills, you’re on a great path forward.

ITOL Recruit

Rated 5 out of 5 stars

Excellent.

Excellent.

6 March 2026
Unprompted review
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Reply from ITOL Recruit

Nneka OU,

We really appreciate you sharing this. It’s wonderful to hear you had such a positive experience. Wishing you continued confidence and success as you keep moving forward on your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

Excellent support for BCS International Diploma

I used ITonlinelearning to prepare for several BCS practitioner modules, including Modelling Business Processes, Requirements Engineering, Business Analysis Practice, and most recently the BCS Oral Exam as part of the International Diploma. Although the course structure is designed to be self-paced, what really stood out to me was the level of support available. Whenever I needed guidance, the team was extremely helpful and approachable. Special thanks to Shaun, Barbara, Ashley and the wider team, who were always kind and responsive.
The oral exam preparation was particularly excellent. The mock sessions were rigorous and very realistic, and they truly prepare you for the actual exam. In my case, the questions I practiced during preparation were very similar to what came up in the real exam, which made a huge difference. The platform provides all the resources you need, but also offers real human support when you need it. If you genuinely go through the materials and follow their guidance, you will be very well prepared for the exams. I would definitely recommend ITonlinelearning to anyone working toward the BCS International Diploma in Business Analysis.

9 March 2026
Unprompted review
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Reply from ITOL Recruit

Adun Sobowale,

We really appreciate you taking the time to share such a detailed reflection on your journey. Completing multiple BCS Practitioner modules and progressing through the International Diploma in Business Analysis is a significant achievement, and it’s clear how much commitment you’ve put into your studies.

It’s fantastic to hear how well prepared you felt for the oral exam, making the most of the materials, mock sessions, and guidance shows real dedication to mastering the subject, not just passing the exams.

You should be very proud of the progress you’ve made. Wishing you continued confidence and success as you build on your Business Analysis expertise and take the next steps in your career.

ITOL Recruit

Rated 5 out of 5 stars

My tutor and Debbie were very warm and…

My tutor and Debbie were very warm and supportive.

9 March 2026
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Reply from ITOL Recruit

KarenIwuchukwu,

We really appreciate you sharing this. It’s great to hear that you felt welcomed and supported throughout your experience. Feeling encouraged along the way can make a big difference when working toward your goals. Wishing you continued confidence and success as you keep moving forward on your learning journey.

ITOL Recruit

Rated 5 out of 5 stars

Prince 2 Project Management

I completed a Project Management Foundation qualification through IT Online Learning. Despite the Prince 2 Foundation exam being a tough one and taking a couple attempts to pass it, while juggling a full time job, my overall experience was very positive. My tutor, Ryan, was responsive, supportive and helpful. I did find that I needed other learning material to help me with my studies on the Prince 2 exam and the APM PMQ exam but that could just be me and my style of learning. I found a couple of great study guides to help me through both. I was delighted when I completed the course and passed it all (eventually) with good results. It took me the full year but I took a couple months off over last summer after failing the Prince 2 exam to reset and start over! I would recommend IT Online Learning.

2 March 2026
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Reply from ITOL Recruit

Samantha Champ,

We really appreciate you sharing such an honest reflection on your journey. Completing PRINCE2 Foundation while balancing a full-time job is no small achievement, and your perseverance really stands out. Taking time to reset, returning with determination, and ultimately passing with good results shows real resilience and commitment.

Everyone learns in different ways, so finding additional resources that suited your style and pushing through the challenges is something you should be proud of. Wishing you continued confidence and success as you build on this achievement and move forward in your project management journey.
ITOL Recruit

Rated 5 out of 5 stars

They gave me the opportunity for a… training

They gave me the opportunity for a training,and a potential chance to be recruited in future.

4 March 2026
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Reply from ITOL Recruit

Gian Huanuco Lazo,

We really appreciate you sharing this. Taking the opportunity to train and develop new skills is a powerful step toward building your future. Your willingness to learn and grow puts you in a great position for the opportunities ahead. Wishing you continued confidence and success as you progress through your training and work toward your career goals.

ITOL Recruit

Rated 3 out of 5 stars

PM programme

Overall the PM course is good and supported me with the right tools to join the exam and earn the certifications I needed. Ryan, Barbara and Zoey have been super supportive and great at their job. The recruitment support process is good, but I had to seek for some advice from external people working in different industries to understand if the CV was valid from a human eye perspective and not just from an AI. There are aspects that can be improved surely, I believe more partners offering internships or apprenticeship to gain more hands on projects would be a great asset as the certification itself corresponds to a 50% of what the industries require. A little experience is better when trying to change career and speed up the hiring processes. This would add definitely more value for money to the PM ITOL programme.

6 March 2026
Unprompted review
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Reply from ITOL Recruit

Monica Evola,

Thank you for sharing your feedback and for recognising the support provided by Ryan, Barbara and Zoey, they will be very pleased to hear your kind words.

Our programmes are designed as vocational training, which means the focus is on developing practical, job-ready skills alongside recognised industry certifications. The aim is to help students build both the knowledge and applied understanding needed to transition into project management roles.

As part of this, students also complete a 3D simulated Project Management assignment, where you virtually shadow a Project Manager and apply what you’ve learned in a practical scenario. This includes tasks such as producing a Gantt Chart and working through real project planning activities. Our Recruitment Team also adds this experience to your CV as practical project management exposure, which can be discussed during interviews.

We truly appreciate your constructive suggestions regarding industry partnerships and hands-on opportunities, and feedback like this helps us continue improving the programme for future students.

Wishing you every success as you continue your project management career.

ITOL Recruit

Rated 5 out of 5 stars

Great experience

Hello,
I just wanted to thank Ryan and Debbie for them support today. Lessons are well explained, there is direct contact with the people delivering the training and access to the bot. Im enjoying the process a lot, hopefully this help my transition towards a PM role.

6 March 2026
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Reply from ITOL Recruit

Cris,

We really appreciate you sharing this. It’s great to hear that you’re enjoying the learning process and feeling supported along the way. Staying engaged and making the most of the resources and guidance available is a strong step toward your goal. Wishing you continued confidence and success as you work toward transitioning into a project management role, you’re on the right path.

ITOL Recruit

Rated 5 out of 5 stars

Quick and well explained responses from…

Quick and well explained responses from Lisa Ngalo.

6 March 2026
Unprompted review
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Reply from ITOL Recruit

Adeyemi,

We really appreciate you sharing this. It’s great to hear that you received quick and clearly explained responses, that kind of support can make a real difference when you’re learning something new. Wishing you continued confidence and success as you move forward on your journey.

ITOL Recruit

Rated 3 out of 5 stars

I want to put 3.8 stars

I wanted to put 3.8 stars - ITOL is a very good and ambitious learning platform. Especially now as they have updated their courses and website since I finished my course in coding career programme. The ability to have structured content and having online access to learn is brilliant, in an ideal world a year is an optimum amount of time to complete the content and understand it. However, I would say that the clarity on how their system works was frustrating for me, I ended up extending my course as there wasn't complete clarity on how ITOLs content would be on different platforms and would require requesting access, at a point after completing the exams and believing I had finished my course, i was then advised that there was a whole two modules that I would need to do and they were on a different platform so I had to pay for an extension which really upset me. This happened on two occasions and then when I had finished the AWS exam that I was told was all that was required, i was then told that recruitment wouldn't begin until I had sat the Microsoft exam too but I would need to pay for an extension again. ITOL have said that I received 14 months of extension at no additional cost which doesn’t match my records at all - I received a 3 month free extension due to the ambiguity. I will say however that when I did write to support with my complaints, they were swift in responding and coming up with a solution that worked for both parties. I think ITOL has ALOT of potential and I would consider a course with them in the future if need be but I would say that more transparency and clarity is needed. Additionally, for this program at least, you will most likely need to supplement the course material with some YouTube tutorials for deeper/better understanding for some concepts. My course Instructor Emmanuel Phiri was kind and knowledgeable and mostly able to get hold of when need be. I think a few mandatory live check-ins or lectures would help students to stay on track and connect the dots of what they're doing. I am grateful that I studied with ITOL and looking forward to finding my new role!

27 February 2026
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Reply from ITOL Recruit

Nasreen Baker,

We appreciate you taking the time to share such detailed feedback about your experience on the Coding Career Programme. It’s great to hear that you valued the structured learning format and flexibility of being able to study online.

Our programmes are designed to be fully online and self-paced, allowing students to progress at a speed that suits their schedule. While the learning pathway is typically designed to be completed within around three months, students are provided with 12 months of access to their training materials. In your case, we were also happy to support you with additional time to complete your studies, including a purchased 6 month extension and a further 8 month extension at no additional charge to you, giving you a total of 14 months of additional access at no extra cost.

At enrolment, students also receive a Terms of Learning document which outlines the full study journey, including the course modules, exams, and progression requirements before moving to recruitment support.

As the programme is structured as a self-paced online learning experience, we do not run scheduled live classes. However, students have access to tutor support throughout their studies and can request one-to-one sessions or exam preparation support, which can be conducted via live video calls when additional guidance is needed. It’s also great to hear your positive feedback about Emmanuel Phiri, we’ll be sure to pass that along.

We’re pleased that our support team was able to work with you to resolve your concerns along the way, and we genuinely appreciate your suggestions around clarity and communication as we continue improving the student experience.

Congratulations on completing your training and progressing to the recruitment stage. That’s a fantastic milestone, and we wish you every success as you begin the next chapter of your career.

Wishing you all the best in your job search.

ITOL Recruit

Rated 5 out of 5 stars

Good

Been explained everything clearly

4 March 2026
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Reply from ITOL Recruit

Iulian Plosca,

We really appreciate you sharing this. It’s great to hear that everything was explained clearly, that kind of clarity makes a big difference when learning something new. Wishing you continued confidence and success as you keep progressing on your journey.

ITOL Recruit

Rated 5 out of 5 stars

Amazing!!

Amazing!!! Such an easy and in depth program. Ryan was a great help with tutoring and ensured I understood topics I struggled with detailed breakdowns during our tutoring session.

3 March 2026
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Reply from ITOL Recruit

Khadija T Lowe,

We really appreciate you sharing this. It’s fantastic to hear how much clarity and confidence you gained during your tutoring sessions. Taking the time to work through challenging topics and truly understand them shows real dedication to your learning. You should be proud of the progress you’re making. Wishing you continued confidence and success as you keep moving forward on your journey.

ITOL Recruit

Rated 5 out of 5 stars

Jordan is a Great Tutor

I have a great tutor in Jordan who helps me understand the concept behind each part of the language I am learning when coding. He is a great help and he definitely gets 5/5 stars from me.

2 March 2026
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Reply from ITOL Recruit

Jack Baldwin,

We really appreciate you sharing this. Taking the time to truly understand the concepts behind coding, not just the syntax, is what builds real confidence and long-term skill. That deeper understanding shows how seriously you’re approaching your learning.

You should be proud of the progress you’re making. Wishing you continued growth and success as you keep developing your coding skills, you’re on a great path.

ITOL Recruit

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