iToolab Reviews 1,098

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Many customers praise the excellent customer service, highlighting the quick response times and helpfulness of the support team. The products are often described as effective and easy to use, with many people successfully unlocking devices or transferring data. Consumers appreciate the efficiency of the software, noting that it saves them time and money. However, some customers also noted issues with the product not working as expected, particularly with certain device models or specific unlocking functions. A few other people also felt that the app did not perform its advertised function, leading to dissatisfaction and difficulties in obtaining refunds or support.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers reporting that the product worked as advertised,... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it worked for their needs, such as... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding the tools super useful... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 5 out of 5 stars

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I tur... See more

Rated 5 out of 5 stars

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voi... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.2

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you very much Elaine for your…

Thank you very much Elaine for your help, you’re very professional and solved my problem. I strongly recommend Itoolab too anyone, very best of customer service!

26 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear George Chen,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 1 out of 5 stars

the app did not work like it said it…

the app did not work like it said it would. did not remove the FRP like it says it does. would not recommend this app to anyone!!!

23 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Brian
I apologize sincerely for the inconvenience caused.
We have replied to you via email.
Please check

Rated 5 out of 5 stars

thank you

hi am so sorry i did left negative feedback reviews a few days ago and now am removed it cause i been contact by itoolab and they refund me and explain why i didn't get response from them thanks Trustpilot and itoolab

14 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear USMA Algeria,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

I APPRECIATE

I APPRECIATE

15 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Abdii Mahaammud,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Good product, better support

I've bought from iToolab in two occasions. With the first one I could successfully use their software. The second time, I found their procedure was not accurate with my setup and I was unable to make it work. They refunded me almost instantly.

16 September 2025
Unprompted review
Rated 2 out of 5 stars

Retarded software with completely no…

Retarded software with completely no use in 2025. They stuck on max firmware 16,2 for windows and 16.7for mac when there's already ios 26!

Beside that whatever you try to do READ the text "Your iOS will be updated to the latest version." which means it will update just to later notify you "sorry your version of firmware is too high and unsupported."

Don't bother, waste of money. If you have locked iPhone like me because you haven't used for long time and you don't use the email address used on that iPhone this app will do nothing beside taking your money.

Edit:

Now it's even worst after updating the software it does not recognize any of my iPhones. I have tried different USB-C cable and when iTunes correctly recognize model and DFU mode, Unlock Go does completely nothing. The most useless software I have used recently

15 September 2025
Unprompted review
Rated 5 out of 5 stars

finaly they solve my problem thank you

I wrote before here about itoolab.com that im not satisfied, because they refuse to make refuned, because i didn't use thier app, reaaly i felt bad because i didn't use, after this review, a few days i got email from them, that they refund me, and i hope they will solve problems with customers before, and i back today to give them 5 star because my problem solved. thank you Turst pilot. and thank you itoolab.com for good liesting...Respect

9 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

Great app i recommend !

Very Good app

1 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Ratmingath Ratmingath,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

GOOGLE

GOOGLE ACCUNT

8 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Shema Elisee,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

idrissahanmadou hotel

idrissahanmadou hotel

6 September 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Idrissa Hanmadou,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 1 out of 5 stars

iMyFone and iToolab Are a Complete Scam!

iToolab and iMyFone are nothing more than a well-structured scam. They pull you in with fake promises, then force you to pay repeatedly, each time with a new excuse or a so-called “tool” that never delivers. Their entire system is built to keep you trapped, frustrated, and paying endlessly. If you value your money and peace of mind, cut ties before you even consider trying them.

12 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

Very Good Reliable Guys ..works as it…

Very Good Reliable Guys ..works as it was promised

6 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Leo,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

acha he lock crack esaly

acha he lock crack esaly

22 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Yuvraj Dhaker,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Worked surprisingly well

I was a bit skeptical, but ultimately decided to give it a try due to other reviews on TrustPilot. Software worked to unlock my nephews tablet. It did not work right away, and had to make a few attempts but ultimately was able to get access to the tablet.

18 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Aaron E,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

good

good im happy

12 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear TOPU SARKAR,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Very simple process and helped me to…

Very simple process and helped me to unlock a phone from deceased relative.
Good software and helpful troubleshooting!

1 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear P Sparkes,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 1 out of 5 stars

Fradulent site


I am writing to express my surprise regarding your recent suggestion to purchase the iOS version of your software. My original intent in purchasing your product was specifically to recover a Windows 11 password, and The website clearly advertised a Windows password recovery tool that led me to believe I was getting the correct version for my needs.

I am quite disappointed by this experience, especially since the key provided for the Windows version has consistently shown an "invalid key" error, making the product unusable for its intended purpose. Given these issues and the misunderstanding regarding the product's platform compatibility. Fraudulent Site. Does not work

7 August 2025
Unprompted review
Rated 5 out of 5 stars

I sent an email and my problem was…

I sent an email and my problem was dealt with very quickly with no complications. In fact, any time I had a problem, I would send an email and the issue would be dealt with just as quickly. That's pretty good customer service.

6 August 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Damon Richardson,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look