iToolab Reviews 1,098

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Many customers praise the excellent customer service, highlighting the quick response times and helpfulness of the support team. The products are often described as effective and easy to use, with many people successfully unlocking devices or transferring data. Consumers appreciate the efficiency of the software, noting that it saves them time and money. However, some customers also noted issues with the product not working as expected, particularly with certain device models or specific unlocking functions. A few other people also felt that the app did not perform its advertised function, leading to dissatisfaction and difficulties in obtaining refunds or support.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers reporting that the product worked as advertised,... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it worked for their needs, such as... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding the tools super useful... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 5 out of 5 stars

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I tur... See more

Rated 5 out of 5 stars

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voi... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.2

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Great service

Great service. Quick response time. No hassle.

28 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Ali,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Streamlined Service

Streamlined service. The application did exactly what it was supposed to also, with no problems. Good job!

23 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Jonathan Abbott,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

The software was super easy to use

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voice messages, but unclear if that was always not included if I made an incorrect selection.
Also super easy to cancel again. Def worth the month subscription to save my message history!

25 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Anna,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 4 out of 5 stars

So far customer service is….

Purchased the service on recommendation from ChatGPT on how I can bypass the Google lock on an old LG phone I haven’t used in years and don’t have access to the email anymore.

Unfortunately ChatGpt gave me some outdated information and they no longer support the LG so I sent an email asking them to cancel the auto renew billing, and to my surprise the responded and canceled it within the hour.

Typically with tools and services like this that can be used for malicious intent, tend to reflect those customers and have less then reputable customer service.

So in that regard im giving them the 4 stars, that is if it holds true by this time next month. Im still a little skeptical since I didn’t see a choice on opting out of auto renew when signing up and the only was to cancel it was by sending an email.

Here’s hoping they deserve the 4stars and don’t become a future headache. If I do end up getting charged again around 8/22/25 I’ll be sure to update and change my review, otherwise no news is good news.

22 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Jesse Hammond,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Excellent service

Excellent service, i see a lot of complaints from people saying oh it didnt work or it worked but didnt stick. It is not the service, its the phone. When i unlocked my phone the first bypass failed and i had to do it several times and then do a different kind of bypass in order to get through the security lock. But once i figured out what i was doing wrong i got through in roughly 30 seconds.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

Total Fraud, Don't bother to download

All the advertising lead me to believe I could unlock my phone without losing data. This is not the case! All they did was give me instructions that I had already found for free on YouTube that would unlock the phone but also remove all data. A total fraud!!

13 July 2025
Unprompted review
Rated 5 out of 5 stars

The product worked as advertised and I…

The product worked as advertised and I would happily buy it again if I am ever in a similar situation with my phone locked out without me being able to get into it. It took less than 5 minutes to install it and return the phone back to normal.

8 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Aurelio D'Amico,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 1 out of 5 stars

terrible experience

not only the Watsgo app didnt work, but also it deleted completely my backup from google drive. all my information was deleted after using this app. I've sent them the logs and all the info showing what happened, not a word. and they kept my money

30 June 2025
Unprompted review
Rated 5 out of 5 stars

WatsGo is the best application to move WhatsApp Data from Android to iPhone

I just moved from a Samsung Android to an iPhone (with a new phone number). I tried every way possible to transfer WhatsApp to my new phone. iToolab's WatsGo program that runs on Windows 11 allowed me to connect both devices and transfer from the source to the new device. The instructions are clear, and it worked correctly the first time.

5 July 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Lori Kahler,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

Product worked well to unlock my tab…

Product worked well to unlock my tab with a forgotten password. When I requested customer service to cancel the monthly subscription they answered very quickly and cancelled it.

20 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Susanna Mary,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 5 out of 5 stars

get it you won't regret it

get it you won't regret it

27 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Liam Winters,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

fast and reliable

how fast and no fancy keystrokes very well put togeather great job keep uo the great work team

25 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Pat Dow Marina Dow,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 5 out of 5 stars

Thanks a lot for helping your clint

Thanks a lot for helping your clint

24 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Ahmad Ahmad,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 1 out of 5 stars

Software not up-to-date and lackluster customer support

Software outdated for Xiaomi phone and poor customer service (leaving me to listen to cricket after hours of waiting for a reply and getting nothing in return)

20 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@itoolab.com
Then we will check and help you solve this problem.
Many thanks for your understanding.
iToolab Support Team

Rated 5 out of 5 stars

good work

good work
very well

12 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Fami,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

my phone was stuck but now is 100% i…

my phone was stuck but now is 100% i give stanks

18 June 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Sthembiso Sbusiso Gumede,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

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