ITZOO Reviews 1,158

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Imac was well packed and condition was better than expected. Itzoo always have good prices and the promotions are excellent too. Didn't come with latest update to safari but wasn't a problem to fix.... See more

Company replied

Rated 5 out of 5 stars

Bought a refurbished lenovo t490 grade B... its beyond a grade B and more of a grade A rating. Its perfect. ITZOO packaged the item as securely as possible and it arrived unscathed. Fast efficient ser... See more

Company replied

Rated 5 out of 5 stars

B Grade - which is anybody else's A grade. Not a mark. Well packed with overnight delivery. What more do you expect for £204? Delivered with Win10 but I was immediately offered Win 11 upgrade whi... See more

Company replied

Rated 5 out of 5 stars

The ipad delivered was Grade A as advertised in first class condition - could have done with a clean though. The back of the ipad had a secure erase sticker removing probably the previous user's deta... See more

Company replied

Company details

  1. Second-hand Computer Shop

Written by the company

One of the UKs leading suppliers of cheap refurbished laptops, computers, servers monitors, computer parts, laptop parts and much more at ITZOO.


Contact info

  • Newton Chambers Road, S35 2PX, Sheffield, United Kingdom

  • itzoo.co.uk

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Item generally as described

Item generally as described. Top lid completely covered in small scratches but screen ok. Keyboard was dirty, had stuff stuck to it. Had to antibac it thoroughly.
Not the best but ok.

10 April 2023
ITZOO logo

Reply from ITZOO

Dear Andrew,

Thank you for your review on Trustpilot. I can see you ordered a B grade X280 with our grading it can have small scratches on the case unfortunately.

I am sorry to hear it was dirty, please accept our apologies for this. All our devices should be cleaned thoroughly before going out to customers.

Kind regards,
Team iTZOO

Rated 5 out of 5 stars

Excellent value laptop

The laptop arrived promptly and in a condition which matched the advertised description. Screen and keyboard both in excellent condition. Delivery was fully tracked
Order #31473

11 April 2023
ITZOO logo

Reply from ITZOO

Dear Richard,

Thank you for your review on Trustpilot. We are pleased you are happy with the condition of your X280

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Purchased for my stepdad

Purchased for my stepdad. Perfect for his needs, many thanks.

2 April 2023
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Reply from ITZOO

Dear Aaron,

Thank you for your review on Trustpilot. We are please you are happy with the X280 and hope your step dad likes this too.

Hope to hear from you again in the futre.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great product and service

Price, shipping and product all round a great customer experience.

13 April 2023
ITZOO logo

Reply from ITZOO

Dear Kevin,

Thank you for your review on Trustpilot.

We are pleased you are happy with the overall service provided by us.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Bought a lenovo t490

Bought a refurbished lenovo t490 grade B... its beyond a grade B and more of a grade A rating. Its perfect. ITZOO packaged the item as securely as possible and it arrived unscathed. Fast efficient service all round. Definitely using them again for any future laptop purchases.

11 April 2023
ITZOO logo

Reply from ITZOO

Dear Stephen,

Thank you for your review. We are pleased you are happy with your T490 and it arrived fast.

We look forward to hearing from yourself again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Refurbished laptop, good condition quick delivery

Refurbished laptop ordered and received within a week. Condition was better than expected, all working with no issues.

10 April 2023
ITZOO logo

Reply from ITZOO

Thank you for your review. We are pleased you are happy with your Thinkpad X280 and that the condition was better than you expected.

We hope to hear from you again in the fututre.

best wishes,
Team ITZOO

Rated 5 out of 5 stars

Everthing was good

Everthing was good, Condition was very good and free delivery to Northern Ireland,which was a deal breaker for us that live there.

10 April 2023
ITZOO logo

Reply from ITZOO

Hi anthony,

Thank you for your review. We are pleased you are happy with the condition of you Thinkpad X280.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great Laptop

Bought to replace older slow laptop for mum - she is very pleased!!

10 April 2023
ITZOO logo

Reply from ITZOO

Thank you for your review. We are pleased your mum is happy with her X280.

We hope to hear from you again in the future,

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Thumbs up

As described, very happy.

10 April 2023
ITZOO logo

Reply from ITZOO

Dear Steve,

Thank you for your review, We are pleased you are happy with your X280.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great Customer Support

I did not keep the refurbished laptop I bought, however their customer support smoothly helped me with a return. Got to give 5/5 stars for that!

14 April 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review. We are sorry to hear you didn't keep the item, however we hope you come back and buy from us again!

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.

Received exactly what was ordered.

Great customer service

4 April 2023
ITZOO logo

Reply from ITZOO

Dear Anjum,

Thank you for your review on Trustpilot.

We are pleased you are happy with your IPads, and that customer service was a good experience for you.

We hope to hear from you again in the future.
Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great service and great quality

I have purchased 2 items from ITZOO and been impressed on both occasions.
Buy with confidence

28 March 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.

We are pleased you returned to ITZOO and that both devices are okay.
Please feel free to email info@itzoo.co.uk for a discount code off your next order.

Best wishes,
Team iTZOO

Rated 5 out of 5 stars

Fantastic speedy service & delivery

Fantastic speedy service & delivery. The laptop purchased is an absolute steal for the price. This is my second purchase from ITZOO as my first purchase has only just had problems & I've had the device for over 5 years. Highly recommended.

27 March 2023
ITZOO logo

Reply from ITZOO

Dear Jon.

Thank you for your review on Trustpilot.

We are pleased that your Thinkpad X280 arrived quickly and you are happy with the device.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Almost too good to be true!!

Almost too good to be true!!
Snagged an absolute bargain on a Lenovo P52, refurbished but basically brand new :)

Incredibly fast delivery, packaged safely and received with delight.

I will be recommending ITZOO to anyone!

Order #31319

27 March 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review. We are pleased you are are happy with your Lenovo P52.
We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Give a try ! You don’t loose anything

The product was extremely good as New. The B grade was like A grade. Trust me !! It’s recommended.
Quality 5/5
Delivery speed 5/5
Package 5/5.
Thanks!!

26 March 2023
ITZOO logo

Reply from ITZOO

Thank you for your review on Truspilot.

We are pleased that you are happy with the overall service and delivery from us.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great laptop and condition

Great laptop and condition. Quick delivery.

26 March 2023
ITZOO logo

Reply from ITZOO

Dear Cheryl,

Thank you for your review on Trustpilot.

We are pleased you are happy with your Thinkpad X280 and the delivery was fast.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great service

Great service, products and quality. Laptop does exactly what it said it would do and the after sales is also very good.

21 March 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Dear Simon,

Thank you for your review on Trustpilot.

We are pleased you are happy with your Laptop, and our customer service team.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Very pleased with my refurbished X280…

Very pleased with my refurbished X280 ThinkPad. Delivered next day and in great condition.

27 March 2023
ITZOO logo

Reply from ITZOO

Dear Carl,

Thank you for your review on Trustpilot.

Its great to hear you are happy with your Thinkpad X280 and the delivery was fast.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Good product and quick delivery

Good product and quick delivery. iPAD is in good condition, no scratch, almost like new. I loved it.

21 March 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.

We are pleased you are happy with your IPad. Please feel free to email info@itzoo.co.uk for a discount off your next order.

Best wishes,
Team ITZOO

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