iUsed, Dé (Refurbished) Mac specialist al 30+ jaar! Reviews 15,327

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

It was the second time with iUsed. Easy arrangement, perfect delivery the next day. The computer received was indeed absolutely new. In original papers, completely untouched!!! Only the box was op... See more

Rated 5 out of 5 stars

Mostly, positive experiences with iUsed. The only two issues I had so far were: 1. Bad packaging resulting in a laptop getting damaged in transport 2. Sending me a vendor-locked laptop In both... See more

Rated 5 out of 5 stars

I have bought two refurbished Macbook pro's with iUsed and I would definitely recommend it. They work great, came just as new, but cheaper. They are delivered super fast too. I also like buying refurb... See more

Company replied

Rated 5 out of 5 stars

I bought my first MacBook with iUsed. MacBook was tagged as lightly used but case and screen was totally fine. Battery cycle was 215. After I cleaned screen with screen cleaner solution and I cleaned... See more

Company details

  1. Computer Shop
  2. Secondhand Shop
  3. Second-hand Computer Shop

About iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!

Written by the company

Over iUsed:

iUsed Store is één van de grootste organisaties binnen de Benelux die via haar verschillende webshops refurbished computers levert van bekende A-merken, zoals Apple, HP, Dell en Lenovo. Via iUsed.nl levert iUsed Store tweedehands Macs afkomstig uit het bedrijfsleven. Deze hardware wordt vaak vroegtijdig vervangen voor nieuwe modellen. Een groot voordeel; hardware uit het bedrijfsleven is van topkwaliteit omdat de bedrijfszekerheid zo groot mogelijk moet zijn. Alle tweedehands Macs die bij iUsed Store binnenkomen worden refurbished voordat ze op de webshop beschikbaar komen. Dit betekent dat alle apparatuur grondig getest en gereinigd wordt, en eventueel voorzien van nieuwe onderdelen. Hierdoor zijn de refurbished Macs bij iUsed Store technisch en optisch weer in uitstekende staat met een levensduur van drie tot vijf jaar, afhankelijk van het type product.

Voordelen iUsed.nl

Written by the company

Direct leverbaar
Bij iUsed tonen we alleen producten in onze webshop die per direct beschikbaar zijn voor verkoop en levering. Alle gebruikte Macs zijn volledig getest, voorzien van een schone installatie van het OS en goedgekeurd door onze eigen technische dienst. Hierdoor kunnen we garanderen dat bestellingen die voor 15.00 uur zijn afgerond dezelfde werkdag worden verzonden.
Standaard 3 jaar garantie
Wij leveren alle (refurbished) Apple devices met standaard 3 jaar garantie. Dat is meer dan op een nieuwe Apple!
30 dagen niet goed, geld terug
Bij iUsed ontvang je op alle gebruikte Macs 30 dagen “Niet goed, geld terug” garantie. Mocht het geleverde product toch niet aan jouw verwachtingen voldoen, dan kun je het binnen 15 dagen aanmelden om het te retourneren plus nogmaals 15 dagen om het product kosteloos te retourneren en krijg je vanzelfsprekend jouw geld teruggestort. Voorwaarde voor het retourneren is dat het product in dezelfde staat door ons ontvangen wordt als dat het aan je geleverd was.
Meer dan 27 jaar ervaring
iUsed Store is onderdeel van de NEG Group, welke in 1993 is gestart als Nieuw & Gebruikte Computers. Dit was één van de eerste organisaties in de Benelux die gebruikte Apple-hardware opkocht. De kennis en ervaring van toen maken nog steeds deel uit van onze huidige organisatie.
Eigen technische specialisten
Op onze supportafdeling zijn zowel gecertificeerde Apple- als Microsoft-specialisten werkzaam. Deze technische specialisten hebben ruime ervaring in specifieke Apple- en Microsoft-omgevingen, maar ook in gecombineerde omgevingen.
ISO certificaat en Webshop Keurmerk
iUsed Store is meermaals ISO gecertificeerd. Hierdoor zijn onze klanten verzekerd van constante kwaliteit en bestaat er geen onduidelijkheid over de producten en diensten die wij leveren. Bovendien heeft iUsed Store het Webshop Keurmerk, waarvoor wij aan verschillende eisen voldoen. Hierdoor weet je bijvoorbeeld zeker dat je veilig kunt betalen en jouw privacy gewaarborgd is.

3 jaar standaard garantie!

Zorgeloos gebruikmaken!

Standaard leveren wij 3 jaar garantie!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Refurbished laptop

After doing some research and reading reviews I decided to buy. The process was easy and delivery was quick. The product was in good condition and packaged well. I’m very happy with the purchase and would buy from them again.

15 July 2024
Rated 5 out of 5 stars

I was amazed by how fast my new Iphone…

I was amazed by how fast my new Iphone 12 reached me - less than 24h, in Belgium! The phone was indeed close as good as new (I found only a small detail of metallic points at the top), battery at 96% and so far works perfectly. Compared to similar suppliers is more expensive, but I think that is worth it given the great service and the three years of warranty.

31 July 2024
Rated 2 out of 5 stars

Very disappointed with the iPhone 12…

Very disappointed with the iPhone 12 Pro Max. It was supposed to be "lightly used" and I found out that the battery was replaced with a cheap one, not a genuine one. A message on the phone says "Unknown part". Besides this, instead of a charger cable, the box contained a USB-C to USB-C, which I cannot charge the iPhone with. Now I have to spend more money to fix it.
Really disappointed, I expected more.

26 June 2024
Unprompted review
iUsed, Dé (Refurbished) Mac specialist al 30+ jaar! logo

Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!

Dear Nikolaos,

Thank you for leaving a review with us.

You mentioned that an incorrect cable was delivered to you, for which I sincerely apologize. We would like to send the correct cable to you if you are open to this solution?

Additionally, you indicated that the battery may have been replaced and is not an original Apple battery. This could indeed be the case. However, please note that the parts we use are of high quality and also is included in our 3 year warranty even.
I am curious if you have noticed any performance issues with this battery? If so, it may warrant returning the device to us for inspection.

Please be assured that we are available at all times to assist you with any product-related issues. You can reach us via email or by phone at 030 - 248 4006.

I look forward to hearing how we can assist you further.

Kind regards,

team iUsed.nl

Rated 5 out of 5 stars

Looking around for a replacement laptop…

Looking around for a replacement laptop and found this site, after reading the reviews, I was confident enough to purchase from them. What can I say, It was PERFECT I can't recommend them enough. The site was VERY easy to follow. Found the laptop that I wanted, ordered and got it the next day...I already recommended them to my friends ...Refurbished laptop is the way to go, and Iused is the place to get it ...THX

23 April 2024
Rated 5 out of 5 stars

Spot on refurbished Mac tech store

One of the best, if not the best, refurbished Mac tech store, Great after sell service, good price, truthful descriptions.
One thing I wish they would change. The delivery company they use, DPD. The Belgian branch of DPD is the worse delivery company I have ever used. Delays, damaged packages, lies.

2 May 2024

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