It was the second time with iUsed. Easy arrangement, perfect delivery the next day. The computer received was indeed absolutely new. In original papers, completely untouched!!! Only the box was op... See more
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Mostly, positive experiences with iUsed. The only two issues I had so far were: 1. Bad packaging resulting in a laptop getting damaged in transport 2. Sending me a vendor-locked laptop In both... See more
I have bought two refurbished Macbook pro's with iUsed and I would definitely recommend it. They work great, came just as new, but cheaper. They are delivered super fast too. I also like buying refurb... See more
Company replied
I bought my first MacBook with iUsed. MacBook was tagged as lightly used but case and screen was totally fine. Battery cycle was 215. After I cleaned screen with screen cleaner solution and I cleaned... See more
Company details
About iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Written by the company
Over iUsed:
iUsed Store is één van de grootste organisaties binnen de Benelux die via haar verschillende webshops refurbished computers levert van bekende A-merken, zoals Apple, HP, Dell en Lenovo. Via iUsed.nl levert iUsed Store tweedehands Macs afkomstig uit het bedrijfsleven. Deze hardware wordt vaak vroegtijdig vervangen voor nieuwe modellen. Een groot voordeel; hardware uit het bedrijfsleven is van topkwaliteit omdat de bedrijfszekerheid zo groot mogelijk moet zijn. Alle tweedehands Macs die bij iUsed Store binnenkomen worden refurbished voordat ze op de webshop beschikbaar komen. Dit betekent dat alle apparatuur grondig getest en gereinigd wordt, en eventueel voorzien van nieuwe onderdelen. Hierdoor zijn de refurbished Macs bij iUsed Store technisch en optisch weer in uitstekende staat met een levensduur van drie tot vijf jaar, afhankelijk van het type product.
Voordelen iUsed.nl
Written by the company
- Direct leverbaar
- Bij iUsed tonen we alleen producten in onze webshop die per direct beschikbaar zijn voor verkoop en levering. Alle gebruikte Macs zijn volledig getest, voorzien van een schone installatie van het OS en goedgekeurd door onze eigen technische dienst. Hierdoor kunnen we garanderen dat bestellingen die voor 15.00 uur zijn afgerond dezelfde werkdag worden verzonden.
- Standaard 3 jaar garantie
- Wij leveren alle (refurbished) Apple devices met standaard 3 jaar garantie. Dat is meer dan op een nieuwe Apple!
- 30 dagen niet goed, geld terug
- Bij iUsed ontvang je op alle gebruikte Macs 30 dagen “Niet goed, geld terug” garantie. Mocht het geleverde product toch niet aan jouw verwachtingen voldoen, dan kun je het binnen 15 dagen aanmelden om het te retourneren plus nogmaals 15 dagen om het product kosteloos te retourneren en krijg je vanzelfsprekend jouw geld teruggestort. Voorwaarde voor het retourneren is dat het product in dezelfde staat door ons ontvangen wordt als dat het aan je geleverd was.
- Meer dan 27 jaar ervaring
- iUsed Store is onderdeel van de NEG Group, welke in 1993 is gestart als Nieuw & Gebruikte Computers. Dit was één van de eerste organisaties in de Benelux die gebruikte Apple-hardware opkocht. De kennis en ervaring van toen maken nog steeds deel uit van onze huidige organisatie.
- Eigen technische specialisten
- Op onze supportafdeling zijn zowel gecertificeerde Apple- als Microsoft-specialisten werkzaam. Deze technische specialisten hebben ruime ervaring in specifieke Apple- en Microsoft-omgevingen, maar ook in gecombineerde omgevingen.
- ISO certificaat en Webshop Keurmerk
- iUsed Store is meermaals ISO gecertificeerd. Hierdoor zijn onze klanten verzekerd van constante kwaliteit en bestaat er geen onduidelijkheid over de producten en diensten die wij leveren. Bovendien heeft iUsed Store het Webshop Keurmerk, waarvoor wij aan verschillende eisen voldoen. Hierdoor weet je bijvoorbeeld zeker dat je veilig kunt betalen en jouw privacy gewaarborgd is.
3 jaar standaard garantie!
Zorgeloos gebruikmaken!
Standaard leveren wij 3 jaar garantie!
Contact info
Celsiusbaan 2a, 3439NC, Nieuwegein, Netherlands
- +31(0)30 248 40 06
- info@iused.nl
- iused.nl
4.7
Excellent
15k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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Great sellers
Very quick delivery - phone in excellent condition. A recommended seller.
20 December 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear Keith,
Thanks for your review.
Good to hear that you are satisfied with your order.
We hope to see you again at iUsed!
Great service, good price.
Great service, fast shipping. Bought a Macbook Pro 16 M1 Pro. Refurbished by Apple so it is pratically new. I’m very happy with it.
19 December 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear Silvan Schippers,
Thanks for your review.
We are happy to hear that you are satisfied with your order, have fun with it!
We hope to see you again at iUsed.
Bought a Macbook Air and iPhone 8+
Bought a Macbook Air and iPhone 8+ from iUsed.
Great service, quick delivery and the products are very good. Can definitely recommend them.
17 October 2023
Recomended 100%
I got an Ipad pro and I am super satisfired. Had a problem with delivery and as soon as I called iUsed it was solved. Great assistance!
23 November 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Beste Tatto,
We zijn erg blij met je aanbeveling en dat je uiterst tevreden bent over je ervaring met iUsed.nl. Het is ons doel om ervoor te zorgen dat onze klanten met vertrouwen bij ons kunnen kopen.
Met vriendelijke groeten,
Team iUsed.nl
So easy to get a phone
It is easy to order and my phones delivery was quick. Phone is in good condition and works as expected
4 December 2023
mac book pro 14" feels like a new product
I bought a used mac book pro 14 inch (2021). After almost two weeks I have only great things to say. The delivery was incredibly fast and well packaged, the laptop itself came in what looked like original packaging, new cable and looking brand-new. Till now i haven't found a scratch or dust or damage. I waited to write a review to see about the functionality and battery-life, but it simply feels like a new product. Still wondering a bit if there is a catch that i didn't notice yet, if not, then this was an amazing deal and leaves me entirely happy, to have saved money as well as (as far as i know) making a better decision for the climate, purchasing a 2nd-hand product.
24 November 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Beste Jakub,
Bedankt voor het waarderen van de kwaliteit en de prijs van onze producten, evenals de snelle levering. Jouw tevredenheid is wat ons motiveert om door te gaan met ons werk.
Met vriendelijke groeten,
Team iUsed.nl
works well and good price
Good product, works perfectly fine. There were light scratches on the screen but does no affect on functionality. I’m happy
22 November 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear Priyanka Patel,
Thanks for your review.
We are happy to hear that you are satisfied with your order, have fun with it!
We hope to help you again at iUsed.
Great sellers!
It's always a bit of a crapshoot when you buy secondhand products, but I was lured in by the already good reviews as well as longevity of iUsed (twenty-seven years in computing terms is a lot). Transaction was smooth, MacBook arrived in a couple of days, and was in EVEN BETTER condition than what was promised by the retailers.
I'm absolutely staggered that it was so cheap, to be honest, and I will most likely buy from them again in the near future!
15 November 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear James,
Thank you so much for your glowing review! We're thrilled that the MacBook exceeded your expectations and that you found the quality and price to be so impressive. It's customers like you that make our day, and we're looking forward to your next purchase with us.
Warm regards,
Team iUsed.nl
In het Nederlands:
Beste James,
Hartelijk dank voor je stralende beoordeling! We zijn erg blij dat de MacBook je verwachtingen heeft overtroffen en dat je de kwaliteit en prijs zo indrukwekkend vond. Klanten zoals jij maken onze dag helemaal goed, en we kijken uit naar je volgende aankoop bij ons.
Met vriendelijke groeten,
Team iUsed.nl
Glad to use iUsed
I am always happy with the devices I bought on iUsed. This time again, the iPad is totally like expected. Not to mention shipping very fast.
15 November 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear Luc,
We're thrilled to hear that you are consistently satisfied with the devices you purchase from iUsed. It’s great to know that the iPad lived up to your expectations and that the delivery was impressively swift. Thank you for choosing us once again!
Best regards,
Team iUsed.nl
Beste Luc,
We zijn erg blij om te horen dat je consequent tevreden bent met de apparaten die je bij iUsed koopt. Geweldig om te weten dat de iPad aan je verwachtingen voldeed en dat de levering indrukwekkend snel was. Bedankt dat je ons nogmaals hebt gekozen!
Met vriendelijke groeten,
Team iUsed.nl
Very good product for a very good…
Very good product for a very good Price, also with 3 years Garantie: nice!
15 November 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear M. van Kessel,
Thank you for your positive remarks. We take pride in providing great products at great prices, along with a 3-year warranty. It’s our pleasure to know that you've had such a satisfactory experience.
Best regards,
Team iUsed.nl
In Dutch:
Beste M. van Kessel,
Dank u voor uw positieve opmerkingen. Wij zijn trots op het leveren van goede producten tegen goede prijzen, met daarbij een garantie van 3 jaar. Het is ons een genoegen te weten dat u zo'n bevredigende ervaring heeft gehad.
Met vriendelijke groeten,
Team iUsed.nl
Correct info (maybe add processor)
Correct info (maybe add processor)
Good prices
Fast delivery
12 October 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Beste John,
Bedankt voor je review.
We zijn blij te horen dat je de informatie correct vond en tevreden bent met onze prijzen en snelle levering. We nemen je suggestie over het toevoegen van de processorinformatie ter harte.
Jouw feedback helpt ons om onze dienstverlening te verbeteren. Geniet van je aankoop!
Met vriendelijke groet,
Team iUsed.nl
---
Dear John,
Thank you for your review.
We are glad to hear that you found the information accurate and are satisfied with our prices and fast delivery. We appreciate your suggestion about adding processor information.
Your feedback helps us to improve our services. Enjoy your purchase!
Best regards,
Team iUsed.nl
Must check your product well because they don't.
I ordered a macbook pro within the timeframe they offer in order to receive the next day. This did not happen, the laptop arrived instead two days after (not what was offered in the end of the day).
They promise good rate of battery, figured out the cycles of battery were pretty bad. Instead of lasting 10 hours, the battery was lasting 3 hours with minimal usage of brightness and software.
I needed the laptop for work as I was taking a trip. Instead they messed up my plans due to their delay and not having evaluated correctly the product.
Check very well your product because they don't (their excuse, we sell too many laptops daily and don't have time to make a thorough check-even though they guarantee they do)
Overall I would say they are kinda unprofessional. And they don't meet their own standards. Also offer student discounts with knael and yet cannot be found on knael (go figure)
P.S. two stars only because their product would turn on. I lowered it to one star because u don't admit your mistake and make false claims.
Edit to reply: the battery never held 80% and especially not 83.6 as you mentioned in the reply ?instead i contacted you about it, and we did the cheack with your collegue and your team requested tk send back the device, thus it was you who suggested (I still have the message exchanged). Don't lie and accept the fact you wasted my time.
In regards to refund, nobody mentioned anything related to it. if you wouldn't refund me, we would have a much different conversation.
27 years and still haven't learned...
22 September 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Hello Skender,
Thank you for sharing your thoughts on our Trustpilot page.
The battery needs to hold at least 80% of its original capacity before the Macbook can be offered on our webshop.
We made you check the battery via a special program and concluded the capacity was still 83,6%, so well within the limits.
We give 3 years of warranty with a good reason, also on the battery, but we are sorry that the Macbook didn't meet your expectations.
You've returned the Macbook back to us, free of charge, and your payment was reimbursed within two days.
There is nothing unprofessional about that, in my opinion.
Ofcourse, we are sorry for the inconvenience caused.
Edit: You contacted my co-worker in the chat who asked you to install "Coconut battery" and to share a screenshot of that program.
It clearly states 83,6% capacity.
You even shared that screenshot via e-mail on the 25th of September.
Best regards,
-team iUsed.nl
I got my Laptop in absolutely perfect…
I got my Laptop in absolutely perfect working condition and delivery was very fast. One day delivery to Belgium
2 October 2023
Very good condition laptop and nice…
Very good condition laptop and nice price, received quickly❤️
13 September 2023
Reply from iUsed, Dé (Refurbished) Mac specialist al 30+ jaar!
Dear Halyna Plischynska,
Thanks for your review!
We are happy to hear that you are satisfied with your order!
Have fun with your laptop and we hope to see you again at iUsed.
perfect conditions!
12 September 2023
Top top top top
3 August 2023
after 2 experiments with laptop and…
after 2 experiments with laptop and Ipad every thing was great , i only noticed that the Ipad charger is not original and not good for i pad .
24 August 2023
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