Great product, enjoyable. Vapes last & are well designed, easy to use. Company is reliable, deliveries are quick & value for money. I would recommend checking out clearance online with some amazing pr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My daughter recommended as so much easier than shopping around for best flavours & prices in the shops! Easy to order, really quick turnaround too, arrived in a couple of days, free postage over £35 a... See more
Company replied
I was very lucky finding this amazing offer on one of my favourite vape kit at the lower price ever seen on your website store. Excellent products very easily to setup and use and great customer serv... See more
Company replied
Great company order online 24 seven normally get within a day or the next day Will package. I always got my product in stock of no complaints whatsoever they get the job done.
Company replied
Company details
Written by the company
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Contact info
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, United Kingdom
- customercare@ivapegreat.com
- ivapegreat.com
4.6
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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It was great to get items at clearance…
It was great to get items at clearance prices before duty is put back on.
28 October 2026
Great flavours & fast delivery!
29 October 2026
Allways arrive on time and very good…
Allways arrive on time and very good value for money
29 October 2026
Really quick delivery
29 October 2026
PAID EXTRA FOR NEXT DELIVERY GOT IT 4…
PAID EXTRA FOR NEXT DELIVERY GOT IT 4 DAYS LATER
29 October 2026
Always great service
Always great service, regular updates and tracking were my parcel is 👍
29 October 2026
Although there may be a good reason ?
Although there may be a good reason ?. The delivery was somewhat late -Ordered on Tuesday 27 Oct arrived the following Monday!.
29 October 2026
Delivered really quickly
Delivered really quickly and although the box was received damaged the products inside were unaffected
29 October 2026
Reply from I Vape Great
Thank you for your lovely feedback! We're delighted to hear you're happy with your purchase and the service you received. We really appreciate your support!
Kind regards,
The IVG Customer Care Team
Reply from I Vape Great
Thank you for your lovely feedback! We're delighted to hear you're happy with our products, packaging and delivery. We really appreciate your support!
Kind regards,
The IVG Customer Care Team
Terrible
Terrible
Still haven't received my order from ivg don't know what to hope it does turn up bad name from me now on thanks Chris maggs
29 October 2026
Reply from I Vape Great
Hi Chris,
We're really sorry to hear about the delay with your order and completely understand your frustration.
We've checked the tracking information and can confirm that your parcel is out for delivery today, with an estimated delivery window of 11:30am – 3:30pm.
We apologise for the inconvenience and hope your order reaches you shortly.
Kind regards,
The IVG Customer Care Team
Delivery was good but found ejuice to…
Delivery was good but found ejuice to have not much flavour to it
28 October 2026
Reply from I Vape Great
Hello,
Thank you for your feedback. We're pleased to hear your delivery arrived promptly, but we're sorry to hear you were disappointed with the flavour of the e-liquid.
We appreciate you bringing this to our attention and would welcome the opportunity to look into your concerns further. Please contact our Customer Care team at customercare@ivapegreat.com so we can assist.
Kind regards,
The IVG Customer Care Team
Excellent products,reliable as always…
Excellent products,reliable as always and fair prices.
29 October 2026
Reply from I Vape Great
Thank you for your fantastic feedback! We're delighted to hear you're happy with our products, pricing and reliable service. We really appreciate your continued support!
Kind regards,
The IVG Customer Care Team
Great choice easy to order and quick…
Great choice easy to order and quick delivery good all round
29 October 2026
Reply from I Vape Great
Thank you for your lovely feedback! We're glad you found our website easy to use and enjoyed our product range and quick delivery. We really appreciate your support!
Kind regards,
The IVG Customer Care Team
Great vapes
I've bought a lot with you it's been very good and quick service products are great thanks
29 October 2026
Reply from I Vape Great
Hello,
Thank you for your continued support! We're so pleased to hear you've consistently enjoyed our products and quick service. We really appreciate your loyalty and look forward to serving you again!
Kind regards,
The IVG Customer Care Team
Good service @ quick delivery
29 October 2026
Reply from I Vape Great
Hello,
Thank you for your feedback! We're glad you're happy with our service and quick delivery. We really appreciate your support!
Kind regards,
The IVG Customer Care Team
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