Great products, great prices, fast delivery… what’s not to love? My visiting birds go bonkers for the mini suets pellets, there’s never any waste, very little dust, and the size is always consistent... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden pr... See more
The quality of the seed never changes and the next day delivery is a real help. No waste at all and I have a variety of birds 26 different ones yesterday all coming to feed. I have a garden hide w... See more
Ivel Valley as always sent the sun hearts by DPD and these were received in good time . The sun flower hearts were well packed into two strong bags so you are not exposing the contents before they... See more
Company details
- #60 of 95 best companies in Animal feed shop
- #7 of 11 best companies in Bird shop
- #157 of 260 best companies in Pet shop
- #88 of 162 best companies in Pet Care Store
Written by the company
We sell premium quality bird food and bird feeding accessories. Our customers love our easy to use site, friendly service, delivery speed and their garden birds love our foods!
Contact info
4.7
Excellent
224 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ivel Valley no more!
I have been buying bird food from IV for many years and was always happy to pay a premium for top quality food. Last deliver, the sunflower hearts had gone down in quality and I assumed that it was a bad batch. I have recently placed another order and was suprised to get an email from Ivel Valley saying that I had signed up to an mailing list for a company called The Garden and Home Trading Company in Preston. At the same time, Paypal confirmed that I had just made an order to the same company, not F.B.Parrish which is Ivel Valley.
I have now received the seeds and the quality is very poor. The sunflower seeds are 50% chips and dust and the packaging is plastic.
On doing a little digging, it appears that Parrish have sold the company and this new company is using the name and original marketing.
On the basis of the quality of these seeds, I will not be using them again!
31 July 2025
Unprompted review
Reply from Ivel Valley Bird Food
Hello, we have tried to contact you for more information on your review or for an order number but we have not received any response. We have no record of your purchase. If you are able to get in touch we can help with your query. Kind Regards, Ivel Valley
Right stuff on time
I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden proper, high-quality food. There are no cheap fillers, just premium ingredients, and their suet is homemade and tested on their Bedfordshire farm. You can really tell the difference — the birds absolutely love it! It feels good knowing everything is sustainably grown and backed by experts, so I know I’m giving them the very best.
7 August 2025
Unprompted review
Delivy
Delivery can often be confusing with some items coming in 2 or 3 days then another the day after,giving the impression that some items were missing.
25 August 2025
Always excellent value
Always excellent value, good, clean seed and delivered promptly. What more could anyone ask for?
25 August 2025
Perfect as always
My fat balls were actually delivered on Sunday the 7th. As always, in perfect condition and the birds can't wait to eat them.
8 September 2025
As always great products great delivery…
As always great products great delivery only complaint, birds like the suet food too much😂also the seed mix is going quite quickly as well
22 August 2025
Prompt service.
25 August 2025
All round reliability
Quality always reliable. Reasonably priced with amazingly quick delivery. Excellent company to deal with.
20 August 2025
Very fast delivery of good quality products.
Amazed at the speed of delivery. The order was for suet pellets and fat blocks. Both are very good quality and the birds seem to love them. - no waste at all, and they don’t go rock hard. Highly recommend them.
25 August 2025
Well I did fill out your survey
Well I did fill out your survey!
I’m always happy with Ivel Valley! 👍
25 August 2025
Quality Bird Food and Quality service.
Have been ordering bird seed, suet blocks, fat balls from this comapny for several years now. They give a fast reliable delivery at a very competitive price and also have some great offers every now and then.
25 August 2025
Great products at a great price
Great products at a great price. The communication is always good and shipped quickly delivery by DPD is first class .
25 August 2025
The birds in my garden seem to like…
The birds in my garden seem to like Ivel Valley products and I’m happy with them too.
25 August 2025
I always buy my bird food from Ivel…
I always buy my bird food from Ivel Valley. It is such good quality and value. And delivery is fast.
25 August 2025
Excellent website and order procedure
Excellent website and order procedure. Food is the best on the market and superb vfm
I have purchased from I.V. for many years and wouldn't look anywhere else
22 August 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.