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Ivel Valley Bird Food Reviews 

224
•
TrustScore 4.5 out of 5

4.7

Animal feed shop
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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, customers overwhelmingly report a great experience with this company. People consistently praise the high quality of the products, noting that the bird food contains premium ingredients which birds absolutely love, often leaving no waste. Many reviewers highlight the excellent service, including fast and reliable delivery, with orders frequently arriving promptly and well-packaged, making it a preferred choice for their bird feeding needs. However, some customers noted a decline in product quality, describing recent orders as mass-produced or having changed recipes that birds no longer consume. Additionally, a few people experienced delivery issues, including damaged packages, incorrect deliveries, or items left without notification, often citing problems with the courier service.

What people talk about most

Product

People report positive experiences with product, often highlighting the excellent quality and variety of bird... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent, first-class, and... See more

Order

Consumers find the ordering process to be positive, with many praising the excellent quality of products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great products, great prices, fast delivery… what’s not to love? My visiting birds go bonkers for the mini suets pellets, there’s never any waste, very little dust, and the size is always consistent... See more

Rated 5 out of 5 stars

I’ve been buying from Ivel Valley Bird Food for a few years now and I honestly wouldn’t go anywhere else. My orders always arrive when expected, and I love knowing I’m giving the birds in my garden pr... See more

Rated 5 out of 5 stars

The quality of the seed never changes and the next day delivery is a real help. No waste at all and I have a variety of birds 26 different ones yesterday all coming to feed. I have a garden hide w... See more

Rated 5 out of 5 stars

Ivel Valley as always sent the sun hearts by DPD and these were received in good time . The sun flower hearts were well packed into two strong bags so you are not exposing the contents before they... See more

Company details

  1. #59 of 94 best companies in Animal feed shop
  2. #6 of 11 best companies in Bird shop
  3. #155 of 260 best companies in Pet shop
  4. #87 of 162 best companies in Pet Care Store

Written by the company

We sell premium quality bird food and bird feeding accessories. Our customers love our easy to use site, friendly service, delivery speed and their garden birds love our foods!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

224 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(224)

168 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

iI noticed that there was a discount on buying 144 suet logs, which made them cheaper than anywhere else. And since it was my first purchase with Ivel I was given another discount.
And they arrived within 2 days.
Only downside was that there wasn't any packing in the large box, causing soon of the logs to break free,

25 September 2025

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