VIP service should improve a lot more. Withdrawals via crypto fails sometimes and it gets frustrating. The rest is all fine …
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Woke up to my bet being deposited. 3 hours of hard work to receive my money. Paid in full.😊
Company replied
This website is a legit scammers, beware before depositing any money in. Ive deposited someone amount and begin playing. Won allot but they didn't allow me to withdraw the winning.... See more
Company replied
I requested a 4-month self-exclusion due to gambling issues. I Said i lost to much please Break my Account for 4 months. Instead of respecting that, Ivibet offered me a free bet. As a result, I lost o... See more
Company replied
Company details
Written by the company
Ivibet is a world-class online gaming platform, offering an extensive range of options for every enthusiast. In the dynamic sports betting section, players can wager on countless sporting events. Casino section features a vibrant online casino games and thrilling live games, providing a comprehensive and engaging gaming experience for all users.
Contact info
Austria
- support@ivibet.com
- ivibet.com
2.4
Poor
263 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Stay clear of this sports book they are…
Stay clear of this sports book they are scam artists and their welcome bonus is all fake, I won money with the bonus funds and they never credited me the winnings
4 May 2024
Unprompted review
Reply from Ivibet
Andrew, thank you for reaching out with your feedback. We’ve thoroughly reviewed our records and, unfortunately, we couldn’t locate an account associated with the email address you provided.
If you believe there might be a mistake or if you have additional details to share, please contact our support team directly at [support email] with any relevant information. We’re here to help and would like to resolve any issues you may have encountered.
They didn’t let me withdraw when i had…
They didn’t let me withdraw when i had a huge amount and they found any silly reason to close my account permanently today. Ridiculously bad experience.
25 April 2024
Unprompted review
Reply from Ivibet
Dear Basil, thank you for sharing your feedback.
We regret any inconvenience you have experienced. Please note that your account was closed due to concerns regarding gambling problems, which we are obligated to address as a responsible gaming provider. This decision was made following a comment you provided during our communication, which necessitated such action to ensure your well-being.
Regarding your withdrawal attempts, the initial transaction failed due to incorrectly entered bank details. We requested you to provide the correct information to proceed with the withdrawal, but unfortunately, it appears this issue was not resolved before the account closure.
We take such matters seriously and aim to provide a secure and responsible environment for all our players. Should you have any further questions or require additional assistance, please feel free to contact our support team.
its easy to put money in but if you…
its easy to put money in but if you wanna take out some its the worst ever i have been thrue
22 April 2024
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
When I deposit the money does'nt appear…
When I deposit the money does'nt appear on my account. They tell me to wait a few hours or come back to support. This is not a problem on any serious site. Avoid them at all cost.
19 April 2024
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
AVOID this scammer site at all…
AVOID this scam site at all cost!!!!! There are some good reviews but aren’t true. I’m pretty sure they are paid to write something good about this scam site. U can’t take out ur winnings!!!! U cant get approved KYC. These scammers are doomed in one day. I won $875 and couldn’t take out. All they paid me was $10 to insult me. Trust me don’t wasted ur money with these crooks.
10 January 2024
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
Just avoid this casino
Just avoid this casino! There is no fun and no winnings!
Most of the slots are very old and pay almost nothing. It is a true black hole that aspire tonnes of money!
15 April 2024
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
Great support!!
11 April 2024
Unprompted review
Reply from Ivibet
Thank you so much, David! We're delighted that you had a great experience with Ivibet. We're dedicated to ensuring that your experience remains exceptional at every turn!
Reply from Ivibet
Krisztian, thank you for your review! We're thrilled to hear that you found our manager excellent at Ivibet. Providing top-notch service is our priority, and your feedback is greatly appreciated as it helps us maintain our standards.
Overall great games
Overall great games, fair winnings although the verification process for withdrawal is almost impossible and tedious it’s worthwhile if you wait it out and give them the documentation required.
3 April 2024
Unprompted review
Reply from Ivibet
Thank you for your feedback, Sammy!
We're glad to hear that you enjoy our games and find the winnings fair. We understand that the verification process for withdrawals can sometimes feel demanding, but it's necessary to ensure security and compliance. Your patience and cooperation are greatly appreciated.
We wish you good luck and an interesting game!
Great manager assistance- mine is Lily…
Great manager assistance- mine is Lily and she is very helpful. A lot of diffrent slots and providers, fast withdrawal. Recommend!
1 April 2024
Unprompted review
Reply from Ivibet
Thank you for your review, Kamila! We're glad to hear that your experience with our manager Lily has been so positive. We take pride in offering a wide variety of slots and providers, as well as speedy withdrawals. Your recommendation means a lot to us!
Thank you for choosing Ivibet!
Great account managers at this site
Great account managers at this site. I have the best one I have had sinse I started using Sportsbooking many years ago. Ivibet got me to move all my business to them and they are the best. I habe tried Betsson, bet365, 888sports, coolbet etc. and Ivibet are by far the best. Great bonus system as well.
28 March 2024
Unprompted review
Reply from Ivibet
Thank you for your feedback, Kristján!
We're thrilled to hear that you've had such a positive experience with our account managers. We're honored to have earned your trust and business, especially after trying various other sportsbooking sites. Providing top-notch service and a great bonus system are priorities for us. If you ever need assistance or have any questions, feel free to reach out. We're here to ensure your experience with Ivibet remains excellent!
Reply from Ivibet
Thank you for your feedback, Herman! We're glad to hear that you appreciate our good service and easy payment options. It's great to know that you enjoy our bonus program as well. If you have any questions or suggestions, feel free to reach out - we're always here to help.
Thanks for choosing us!
I’m having great experience for many…
I’m having great experience for many reasons 1-I have excellent account manager who always looks after me and provides all kinds of support when needed . 2-The support team on the live chatting available 24 hours to answer any questions with kindness 3-The casino has all the games that I love 4- The casino has all kinds of payment methods 5- The loyalty program through collecting points and use them as real money plus good rewards each stage you pass
8 February 2024
Unprompted review
Reply from Ivibet
Thank you for sharing your fantastic experience, Mohammad!
We're delighted to hear that you're enjoying our platform for so many reasons. It's fantastic that you have an excellent account manager providing support, and our 24-hour live chat support team is always here to assist you with kindness. We're thrilled that you love the variety of games and payment methods available. Our loyalty program aims to reward our valued players like you, offering real money benefits and exciting rewards at every stage. If you ever need anything, don't hesitate to reach out. Happy gaming!
great casino with express payouts
great casino with express payouts. huge selection of all famous games. very good contact with support and an intuitive website, I recommend it
24 January 2024
Unprompted review
Reply from Ivibet
Thank you for your feedback, Mateusz! We're delighted to hear that you're enjoying your experience at Ivibet. We strive to provide express payouts, a wide selection of famous games, excellent customer support, and an intuitive website. Your recommendation means a lot to us, and we're committed to continuing to provide you with top-notch service and entertainment!
Dont understand thé bad reviews
Dont understand thé bad reviews . Easy registration , thorough account approval - KYC- but thats normal And necessary. Věry quick SEPA withdrawal ,even though it was on Sunday. Great selection of horseracing . Intuitive website. Top experience So far.
14 January 2024
Unprompted review
Reply from Ivibet
Thanks for your positive feedback! We're glad you found our registration process easy and understand the necessity of thorough KYC procedures. It's great to hear that you had a quick SEPA withdrawal, even on a Sunday. We're pleased you appreciate our selection of horseracing and find our website intuitive. We're committed to providing top-notch experiences at Ivibet, and we're grateful for your support!
cant withdraw
29 December 2023
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
fraudulent site!!!!!!!!!!!!!!!!!!!!!!!!
fraudulent site!!!!!!!!!!!!!!!!!!!!!!!!
they stole my 1000€ (crypto cardano) payment, they never credited my money and it can be seen that they sent my money on!!!!!!!!
my crypto payment was stolen, fraudulent site! avoid from afar.....
8 December 2023
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
Worst site ever
Worst site ever. You can deposit how ever you like but you can’t withdraw! Verification is impossible and dont even try to bet or gamble on this site! Scam
27 November 2023
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
I deposited 300 eur via stellar XLM.
I deposited 300 eur via stellar XLM.
Money Never seen deposited yet.
Since one week They are saying they are investigating , that’s crazy. First time it happens that steal money at deposit moment
8 November 2023
Unprompted review
Reply from Ivibet
We're sorry to hear about your experience. We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.
From my experience it’s great a site
From my experience it’s great a site. Always good support from customer agents, and haven’t had problems with withdrawal like others have experienced. They are strict with the withdrawal request like all other bookies. But once it was approved I had my transfer in my bank account the next day.
24 October 2023
Unprompted review
Reply from Ivibet
Thank you for your feedback, Sepzs! We're glad to hear that your experience on our site has been great. It's important for us to know that you always receive good support from our agents and haven't encountered any withdrawal problems, as our process is strict but efficient. Once approved, we aim to ensure a swift transfer to your bank account the next day. We appreciate your trust and promise to continue providing excellent service at Ivibet!
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