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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with withdrawing their winnings, often encountering delays, rejections, or excessive verification requests. Customers frequently mentioned that while depositing funds was easy, getting their money back was a major struggle, with some even having their accounts closed with funds still inside. The customer service was often described as unhelpful, unresponsive, and providing circular or robotic answers, especially when dealing with withdrawal problems. However, some customers also noted positive experiences, praising the website for its smooth operation and accessibility on both desktop and mobile. A few other people also felt that the support team was helpful and professional, leading to fast payouts and a good overall experience with the platform.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with many reviewers reporting significant... See more

Website

Customers had ambiguous experiences with the website, with many reviewers praising it as a great gambling... See more

Refund

Users describe negative interactions with refund processes, with many reporting significant difficulties in... See more

Customer service

People report ambiguous experiences with customer service, with some finding the support team helpful, fast,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers expressing extreme frustration and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

VIP service should improve a lot more. Withdrawals via crypto fails sometimes and it gets frustrating. The rest is all fine …

Company replied

Rated 1 out of 5 stars

This website is a legit scammers, beware before depositing any money in. Ive deposited someone amount and begin playing. Won allot but they didn't allow me to withdraw the winning.... See more

Company replied

Rated 1 out of 5 stars

I requested a 4-month self-exclusion due to gambling issues. I Said i lost to much please Break my Account for 4 months. Instead of respecting that, Ivibet offered me a free bet. As a result, I lost o... See more

Company replied


Company details

  1. Betting agency

Written by the company

Ivibet is a world-class online gaming platform, offering an extensive range of options for every enthusiast. In the dynamic sports betting section, players can wager on countless sporting events. Casino section features a vibrant online casino games and thrilling live games, providing a comprehensive and engaging gaming experience for all users.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Online casino ivibet is a scam❗️❗️❗️

Following your review, Ivibet has requested additional information to better understand your experience.

We remind you that you have 2 days to provide more information, otherwise your review
Here is what you sent me. I will answer you again, That Ivibet online casino is a scam. Why? I put 500€ on this site. This site allowed me to place a bet of only 150€. I wanted 500€, placed a bet and won. In total, I got the amount of 896.2€. I wanted to transfer all this winnings to my bank account. Ivibet asked me to pass verification. I presented photocopies of my passport, driver's license and my medical certificate, where my address is clearly indicated, where I live. This site, after everything that I provided them, does not allow me to take my money, which I won honestly.

31 January 2025
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Ivibet is a total scam

Ivibet is a total scam! They make it impossible to withdraw your money, even after providing all required documents. They keep inventing new demands, like "proof of address in all kind of methods," to delay payouts. Their customer support is unhelpful and stops responding when you question them. Eventually, they reject your withdrawal without valid explanations. Avoid this fraudulent platform at all costs! They’re only out to steal your money. Stay away!

15 January 2025
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

The worst betting website ever

The worst betting website ever, don’t waste your time on it, I have legally won the money with bet placed 6 hours before event, after 2 days of trying to withdraw money my account got considered as fraud and money deducted to deposit, legal actions have been take against this scammy website

16 January 2025
Unprompted review
Ivibet logo

Reply from Ivibet

Thank you for your feedback, Jan.

We’re sorry to hear about your experience. After reviewing your case, we can confirm that the transaction did not go through, which is why the funds were returned to your deposit. We understand this situation is frustrating, and we want to make sure we can assist you properly.

Please reach out to our support team, who will be happy to help resolve the issue with your withdrawal. We take all concerns seriously and aim to provide the best possible experience for our users.

We genuinely hope we can work together to find a solution to this matter. Thank you for your patience, and we look forward to assisting you further.

Rated 1 out of 5 stars

This is embarassing

This is embarassing, i never seen something like this before. I make my depo easy, teyve accept money without any docs then i make money there, winning tickets, i can proove it, from 75 eur i rise it to 635 eur and theyve put limit on my stake. So ive make withdrawal request, even acc is verified theyve ask me for additional docs, ok i send it, thats normal. And then whats happening-theyve cancell all of my winning tickets and now i have less then 75 eur in my balance. This is roberry, dont go there and lose your money caus if you lose you are good but if you won theyve kick you out and took your money.

16 December 2024
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Dont play here...when u register…

Dont play here...when u register everything is okay u get money same day and then they change you a payment method and u need to wait much more then you waited....scam casino dont play here

2 December 2024
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Does ivibet have interac fast funds…

Does ivibet have interac-etransfer fast funds withdrawals for canada? It goes into your account instantly within 20 minutes?

10 November 2024
Unprompted review
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Reply from Ivibet

Hi Robert! Yes, IviBet supports Interac for withdrawals, and it's typically processed quickly. While exact times can vary based on a few factors, you can generally expect your funds to arrive in a short amount of time. It's one of the faster withdrawal methods available.

If you have any further questions or need assistance with anything else, feel free to reach out! Enjoy your gaming experience!

Rated 1 out of 5 stars

ivibet takes your money.

ivibet takes your money.

have sent all documentation but after 48 hours I am still waiting for my withdrawals to be approved

in addition, my bets are limited to around 5 euros per bet. why i don't understand.

if you want to play somewhere where you get secure payouts, it shouldn't be on ivibet.
betrebels and betibet are better. there are no problems with payouts.

I change my comment the day my payments are approved and the limits on my bets is gone

2 October 2024
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

Am am waiting for my withdrawal for…

Am am waiting for my withdrawal for almost 3 weeks.I should forgot about them?
Everything is horrible! 👎

6 September 2024
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

I registered at this casino about 2…

I registered at this casino about 2 weeks ago. When I wanted to withdraw money for the first time, they asked for a photo of the documents I provided. But it didn't end there. It continues to this day. I have sent already 8! requested photos: id, driver's license, proof of address, bank statement and separately selfies with each of these documents. It's a real mess. When it will end I can't understand.

Translated with DeepL.com (free version)

17 September 2024
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 1 out of 5 stars

This bookie is a con job

This bookie is a con job. Just a short winning streak and they were fast to come up with an excuse to lock my account and steal my winnings. My advice to this bookie is not to offer its services to an international market if they cannot manage short winning streaks from punters. Just stick to the small local market which should be manageable. The joke is although the winning steak was 88%, each bet size was only 5 usd. What a joke!

Dear Player,

Please be informed that we were forced to subtract the winnings and close your account due to the failed verification obtained by the incorrect data entered upon registration.

According to our Terms and Conditions:

"If the Player is suspected of fraudulent actions including but not limited to providing incorrect personal data during registration, the Company reserves the right to terminate the user account and suspend all payouts to the Player."

Keep in mind that this decision was made by the Casino's administration and is not subject to further consideration.

You can get fully acquainted with our Terms and Conditions by the link below:
( link removed)

Best regards,
Casino Support Team

30 August 2024
Unprompted review
Ivibet logo

Reply from Ivibet

We're truly sorry to hear that your experience at IviBet Casino didn’t meet your expectations.

We've requested more information from you to better understand what happened. We're committed to resolving your issue and are available to assist you at any time.

Rated 5 out of 5 stars

Ivibet: Good but Room for Improvement

Ivibet: Good but Room for Improvement. Ivibet is a decent platform with a user-friendly interface. The game selection is broad, and I enjoyed trying out different titles. The mobile compatibility is a big plus, allowing me to play on the go without any issues. Customer support was responsive and helpful, which made my experience better. However, I felt the bonuses were not very competitive. They could offer more to attract and retain players. The withdrawal process was great, and I had no problem at all with transactions. Ivibet is actually a good platform, but I'm sure developers will make it better. 🌟

5 August 2024
Ivibet logo

Reply from Ivibet

Floyd, thanks for your feedback!

We’re glad you enjoyed the game selection and found the platform easy to use, especially on mobile. It's great to hear that customer support was helpful and that the withdrawal process went smoothly.

We appreciate your suggestion about improving our bonuses and will keep it in mind as we work on enhancing our platform.

Thanks for choosing Ivibet!

Rated 5 out of 5 stars

Ivibet works fine

Ivibet works fine. The games are fun, but bonuses are lacking. The site is user-friendly, though.

2 August 2024
Ivibet logo

Reply from Ivibet

Thank you for sharing your thoughts, George!

We’re glad you’re enjoying the games and finding the site easy to use. We appreciate your feedback on the bonuses and will consider it as we work on improving our platform. Thanks for choosing Ivibet!

Rated 1 out of 5 stars

Had this casino was going good until I…

Had this casino was going good until I come home check my bank account and I’m down 10,000 my kid got ahold of my work phone and thought he was in laying a fake money casino but he was not instead he emptied my account thinking it was all fake how the f does he even get into a casino and spend real money without needing a password once !
!
He probably 7 hrs of playing and not once was he asked for a password they are refusing to refund even though it is there responsibility to keep the site secure

21 July 2024
Unprompted review
Ivibet logo

Reply from Ivibet

Tyler, thank you for your follow-up. We have responded to your more recent review with the details regarding the situation. For completeness, please note that we have addressed your concerns in the previous message, explaining the verification and security measures that were in place.

If you have any further questions or need additional support, please refer to our latest response for comprehensive details.

Rated 5 out of 5 stars

Damn

Damn, this website has a decent selection of games. The site runs smoothly most of time, but I've had a couple of crashes. The bonuses are okay, but not great. Customer service has been responsive, which is a plus. Overall, not a bad experience.

14 July 2024
Ivibet logo

Reply from Ivibet

Daniel, thank you for sharing your experience with Ivibet!

We're glad to hear that you appreciate our decent selection of games and that the site runs smoothly most of the time. We apologize for the crashes you’ve experienced and are working on ensuring a more stable experience for all our users.

While we aim to provide attractive bonuses, we understand they could be improved and appreciate your feedback. It’s great to know that our customer service has been responsive and helpful.

Your balanced review helps us identify areas for improvement, and we’re committed to making your experience even better.

Thanks again for your feedback!

Rated 5 out of 5 stars

Quick payouts

Ivibet really shines with quick payouts. I've had a great experience cashing out. Tried recently slots. Even managed to win soemthing. So basically everything suits me.

3 July 2024
Ivibet logo

Reply from Ivibet

Brian, thank you for sharing your experience with Ivibet!

We’re thrilled to hear that our quick payout process has made a positive impact on your time with us. It’s great to know you’ve enjoyed playing slots and even had some wins along the way. We aim to ensure every aspect of our platform meets our users’ needs, so your satisfaction is wonderful to hear.

Thanks again for your feedback and happy gaming!

Rated 5 out of 5 stars

I really like ivibet casino

I really like ivibet casino, fast verification, payment to the account within an hour. A very large selection of games and frequent no deposit bonuses.

24 June 2024
Unprompted review
Ivibet logo

Reply from Ivibet

Karolina, thank you for your positive feedback!

We’re thrilled to hear that you enjoy Ivibet Casino. Fast verification and quick payments are priorities for us, and we’re glad these aspects have met your expectations. It's great to know that our large selection of games and frequent no deposit bonuses have added to your experience.

We appreciate your support and look forward to continuing to provide you with a fantastic gaming experience. If you have any further suggestions or need assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

This is the best gambling site on the net

I have used several casinos on the past. But I prefer Ivibet. The personal service you get is amazing. My customer service representative, Elliott is super helpful and sends me emails to check everything is all good and even sends me free spins every now and then. Really good games and big prizes. Love this site.

28 June 2024
Unprompted review
Ivibet logo

Reply from Ivibet

Lily, thank you for sharing your experience with us!

We’re delighted to hear that Ivibet stands out as your preferred casino and that you appreciate the personal service we offer. It's fantastic to know that Elliott has been super helpful and attentive, ensuring everything is running smoothly for you and even sending you free spins. We're glad you enjoy our games and the big prizes they offer.

Your positive feedback motivates us to continue providing exceptional service and an enjoyable gaming experience. If you have any more suggestions or need further assistance, feel free to reach out.

Rated 3 out of 5 stars

This website is completely fine nothing…

This website is completely fine nothing amazing but also nothing bad about it at all but what made me really enjoy my time there was vip manager Diana she was always there when had questions or concerns always support friendly and generous this site would not for the same without her 😊

16 May 2024
Unprompted review
Ivibet logo

Reply from Ivibet

Aaron, thank you for your review!
We’re pleased to hear that you had a positive experience on our website and that VIP Manager Diana was able to enhance your time with us. Diana's dedication to providing friendly and generous support is something we truly value, and we're glad it made a difference for you.
Your feedback is invaluable as we strive to ensure our site is both enjoyable and reliable for all our users. Should you have any questions or need further assistance, Diana and our entire team are always here to help.
Thank you once again for your kind words, and we hope to continue serving you well in the future!

Rated 1 out of 5 stars

LIE on BONUS - DIFFICULT to withdraw

LIE on BONUS - IMPOSSIBLE to Withdraw winnings.

I won 750 on bonus bets, but when I reached the rollover, they gave me a pitiful $150, which was my deposit. That is disgusting.

Then when trying to withdraw my winnings, plus bonus ($800) I have spent half the day trying to get verified. Their customer service is useless.

AVOID this betting agency at ALL cost. one and done for me.

This is not the first review like this, which is sad to see. Wish I would've did my research first.

6 May 2024
Unprompted review
Ivibet logo

Reply from Ivibet

Christian, thank you for your feedback. We understand your frustration, but it's important to review the bonus terms and conditions to ensure a clear understanding of the rollover requirements and withdrawal process.

We have verified that your account was in good standing, and all funds were successfully withdrawn. If you have any additional concerns or questions, please refer to the bonus terms or contact our support team for further clarification.

We appreciate your understanding and hope to provide a better experience in the future.

Rated 1 out of 5 stars

Stay clear of this sports book they are…

Stay clear of this sports book they are scam artists and their welcome bonus is all fake, I won money with the bonus funds and they never credited me the winnings

4 May 2024
Unprompted review
Ivibet logo

Reply from Ivibet

Andrew, thank you for reaching out with your feedback. We’ve thoroughly reviewed our records and, unfortunately, we couldn’t locate an account associated with the email address you provided.

If you believe there might be a mistake or if you have additional details to share, please contact our support team directly at [support email] with any relevant information. We’re here to help and would like to resolve any issues you may have encountered.

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