Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station. The property was spotless and nicely equipped. The large windows provided a lovely view of the garden... See more
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Review summary
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Reviews shaping this summary
The perfect family trip home! My wife and 2 kids spent the week in London, and this house was the PERFECT homebase for our adventures throughout the city. Our itinerary took us to Wembley, Hyde Pa... See more
Company replied
We have used Ivy Lettings for our vacation rentals for the past three years. They are a great company with very attentive service. They also address any needs quickly and efficiently. This is our s... See more
Company replied
Our experience with Ivy Lettings began with a google search where we found their website. It was easy to navigate, had vacation rentals categorized by area, with detailed descriptions and good photos.... See more
Company replied
Company details
Information provided by various external sources
We're London vacation rentals experts. All our stays are professionally managed and we pride ourselves on our highly attentive, responsive and personal service, allowing our guests to book with absolute confidence in our carefully selected homes and the service they’ll receive before, during and after they stay with us. Our bookings come as standard with: - Highly responsive service, before & during your stay - 5* hotel grade linen and toiletries - Professional home preparation by Ivy-trained housekeepers - Full management and support during your stay for any issues/questions - Flexible check in/out & luggage solutions free of charge whenever possible We look forward to helping with your stay!
Contact info
132-134 Lots Road, SW10 0RJ, London, United Kingdom
- 020 7349 7015
- guy@ivylettings.com
- ivylettings.com
very nice flat
very nice flat - exactly as it was described. Ivy is a very professional agency, giving good advices and answering quickly. I would call them again !
2 November 2020
Unprompted review
Reply from Ivy
Dear Anne-Dominique
Many thanks for your review, and for booking with us. Prince's Square is indeed a wonderful apartment and has been a popular choice for many years.
It was a pleasure working with you and we look forward to welcoming you back in future.
Best wishes
Guy & the Ivy team
Friendly and professional
This is an excellent professional well run company. The attention to detail is obvious, the client service prompt, courteous and friendly.
The flat in which we stayed was fresh, clean, spacious with an excellent location.
For all our stays in London Ivy Lettings is my ‘go to’
Company.
7 October 2020
Unprompted review
Reply from Ivy
Dear Suzanne
Many thanks for your very kind words. I'm so pleased you enjoyed this stay as you have your others with us.
We look forward to welcoming you back in future.
Best wishes
Guy & the Ivy team
Another great stay booked through Ivy
Another great stay booked through Ivy. Guy found us the perfect little Kensington family house for a few weeks. Ivy couldn’t do enough to make us feel at home and the weekly housekeeping service is fantastic.
7 October 2020
Unprompted review
Reply from Ivy
Dear Sarah
Thank you for your review and all your business this year. It has been a pleasure working with you and your family.
We're so pleased you enjoyed Blithfield St and we look forward to welcoming you back in future.
Best wishes
Guy & the Ivy team
Great experience, highly recommended
I was badly let down by another letting agency (Plum Guide - AVOID!!) and IVY stepped in at short notice to organise a flat for me in central London.
The flat was small and quite basic, but it was clean and entirely fit for purpose (2 night stay). The location is superb, very central yet also very quiet.
Would undoubtedly use IVY LETTINGS again.
8 June 2020
Unprompted review
Reply from Ivy
Dear Mark
Many thanks for your review, and your bookings this summer. I'm so pleased we were able to help, and I hope we can do so again in future.
Best wishes
Guy & the Ivy team
If you are traveling to London and need…
If you are traveling to London and need accommodations, Ivy Lettings is the place to go. They have a variety of wonderful properties and top notch, professional service. We have used Ivy Lettings twice and will use them again when in London. A+
18 March 2020
Unprompted review
Reply from Ivy
Dear MJN
Thank you for your very kind words about our homes and service. It's a pleasure working with you and we look forward to welcoming you back again in future.
Best wishes
Guy & the Ivy team
Reliable and reasonably priced
I have booked through and stayed with Ivy twice now and they will be my go to for future bookings. They are easy to deal with, reliable and reasonably priced. Our apartment was clean, comfortable and well stocked.
2 March 2020
Unprompted review
Reply from Ivy
Hi Philippa,
Thank you so much for your kind words after another successful stay with us in Sloane Square. We hope you had a wonderful time during your London city, taking in all London has to offer!
If you ever plan on returning to London in the future, please do get in touch, as we would be more than happy to host you again!
Best wishes,
The Ivy Team
I will stay in this apartment again for next visit to London
The location is nice which the area is very convenient with the supermarket 5 minutes away and the underground station is within walking distance. The apartment is clean and all the things you needed are ready. I will stay again in this apartment if I visit London again.
25 February 2020
Unprompted review
Reply from Ivy
Hi Mavis,
We're so happy to hear you enjoyed your stay with us in one of our Chelsea homes. The Chelsea area is such a lovely place, with plenty to see and do, and we hope you benefitted from staying in such a central location.
Do reach out in the future if you ever plan on making a return trip to London! We would be more than happy to host you again.
Best wishes,
The Ivy Team
An excellent company
We have used a number of short-term rental companies in London over the years. Ivy Lettings is the best. The accommodations were as promised (actually, even better than we expected), and from the initial inquiry through out stay, we were professionally and graciously supported.
24 February 2020
Unprompted review
Reply from Ivy
Hi William,
We're so glad to hear you had a wonderful stay with is in Holland Park! It is such a pleasure to hear such positive feedback after a stay, and we do hope you enjoyed your time here in London!
If you ever plan on returning to the city one day, please do get in touch and the team would be more than happy to help.
All the best,
The Ivy Team
Henniker Mews Christmas
We stayed at Henniker Mews in December and were happy to spend our holiday at this lovely three-story mews home. The house was already decorated with a mini-tree and a festive wreath on the front door. The kitchen was fully-equipped with an espresso machine, lots of plates, flatware and glasses plus a super quick compact dishwasher. The beds were comfortable and the room were spacious and the bathrooms were modern and brightly lit. The best part was the natural-light filled living room on the top floor which was big enough for everyone to lounge in on cold evenings. This is our second time to stay at an Ivy Lettings property and we will definitely book with them again.
21 January 2020
Unprompted review
Reply from Ivy
Hello Roselyn,
Thanks for taking the time to leave your feedback. I'm so pleased that you enjoyed spending your Christmas at our Henniker Mews home, and it's always lovely to hear that guests have decided to return to Ivy and choose to do so again! I hope we can welcome you back soon.
The Ivy Team
Trustworthy and great value!
We have used Ivy 4 times now and they have been lovely to work with each time. The flats are well-supplied and in good locations. Ivy Lettings can accommodate a variety of budgets. We have compared prices and quality of flats with "other" popular flat rental agencies and Ivy has considerably better offerings and value. We've been impressed with their attention to detail and availability if you need to contact them; even on holidays! We will definitely continue to be a customer! You can trust that what is on their website and advertised is what you will get! Thanks Ivy!
20 January 2020
Unprompted review
Reply from Ivy
Hi David,
We greatly appreciate receiving your continued support. It is such a pleasure to host return guests, who get to experience the variety of homes we have to offer.
We look forward to working with you again when the next trip to London comes around.
Best wishes,
The Ivy Team
Reply from Ivy
Hi Krishna,
We're so glad to hear you enjoyed your stay with us at our Bermondsey home.
Christmas is a magical time of year here in London, and we're thrilled to be a part of that amazing experience for you.
Do keep in touch, if ever you plan on returning to London in the future.
Best wishes,
The Ivy Team
Best rental experience in London
I have rented from Ivy while in London a few years now. I have looked into other short term rental companies but I always go back to Ivy. Their selection of properties seems superior to others almost as if they had sifted all properties and kept only the best in London. The properties are modern and well maintained. The folks behind the company seem genuinely committed to make you feel happy with the temporary housing experience. I strongly recommend Ivy.
20 January 2020
Unprompted review
Reply from Ivy
Hi Maria,
Thank you so much for taking the time to provide such lovely feedback after another successful stay with us. We're proud to be able to represent some of the best homes London has to offer, and even more so that you continue to benefit from the service and experience we provide.
We look forward to working with you again in the future.
Best wishes,
The Ivy Team
great stay
Our stay was excellent and well priced. The flat was clean and safe and located close to everything that we needed. Ivy was great to work with and very timely, clear and efficient. Will book again.
20 January 2020
Unprompted review
Reply from Ivy
Hi Anthony,
We're thrilled to hear you had a lovely time at our Cheniston Gardens home. It really is such a conveniently located property, and we hope you enjoyed your time in the stunning Kensington area.
If you ever plan on making a return trip to London, please do get in touch as we would be more than happy to host you again.
Best wishes,
The Ivy Team
Excellent service
Excellent service, good communication response times, lovely flat in London. Thanks Ivy!
20 January 2020
Unprompted review
Reply from Ivy
Hi John,
It is great to hear you enjoyed your stay with us at our newly listed Old Church Street property. You were a pleasure to host, and I'm glad the team were there to support you when needed.
Should a return trip to London ever be on the cards, do get in touch as we would be more than happy to host you again.
Best wishes,
The Ivy Team
We loved staying at an Ivy property
We loved staying at an Ivy property. The staff was pleasant and helpful and they were were quick to respond any emails or questions we had!
20 January 2020
Unprompted review
Reply from Ivy
Hi Andreya,
We hope you all had a lovely time here in London, and enjoyed all our Queen's Gate home had to offer. It really is a lovely space, and we hope its proximity to museums and the lovely South Kensington area was of benefit to your stay.
If you ever plan on returning to London we would be more than happy to host you again.
Best wishes,
The Ivy Team
Stylish & Cozy
Stylish, cozy and quiet. Some good restaurants in the immediate area, definitely recommend the Cote Brasserie opposite Parsons Green tube station station - only 5/6 minutes walk from the apartment. My family, wife son and adult daughter, thoroughly enjoyed our stay. Management by Ivy was faultless.
20 January 2020
Unprompted review
Reply from Ivy
Hi John,
Thank you so much for taking the time to pass on such lovely feedback after your stay with us in London.
We're so glad to hear you enjoyed the home, and we hope that one day, in the future, we may be able to welcome you all back to London again!
Best wishes,
The Ivy Team
The entire experience from booking to…
The entire experience from booking to visit was outstanding.
We were very well taken care of by the staff. Not only was the home exceptional, but the communication was unmatched by any other agency I've ever booked through. We will be back. Thank you for everything.
13 January 2020
Unprompted review
Reply from Ivy
Hi Kristine,
It is so lovely to hear you enjoyed a lovely stay at our Addison Gardens property. We hope you all had a lovely time here in London, and please know we would be more than happy to host you again if you ever plan on returning to London.
Should you wish to share any lovely words about Ivy with others, so they too can experience what we have to offer, please feel free to leave us a review on Google or Facebook also.
Best wishes,
The Ivy Team
Excellent apartment and location for…
Excellent apartment and location for families.
10 January 2020
Unprompted review
Reply from Ivy
Hi Francisco,
Thank you for taking the time to pass on this feedback after your recent stay with us. We hope you had a lovely time here in London, and would be more than happy to host you again in the future.
Should you wish to share any lovely words about Ivy with others, so they too can experience what we have to offer, please feel free to leave us a review on Google or Facebook also.
Best wishes,
The Ivy Team
Brackley Road Home
This is a very nice house/apartment. The layout is nice and convenient, with a kitchen that is very homey. It would be even better, however, if the bathroom could be locked from the inside. And the walk-in shower floor is slightly lowered so that water does not easily flow out and flood the entire bathroom.
The sofas and rugs also needs regular cleaning (the cushions are flat and the rug yellowing) and maybe add a few more channels to the TV programmes. Overall it is a very nice place, and I would recommend it to others.
10 January 2020
Unprompted review
Reply from Ivy
Hello Amin,
Thanks for taking the time to share your feedback. I'm so pleased that overall you enjoyed your stay at our Brackenbury Road home, and it's always lovely to hear that guests would recommend us to others. Thank you also for the points you raised, the bathroom lock and and the cleanliness of the rugs and sofa in particular. All of these have been passed on to the owner who is looking into solutions, I'm sorry though for how of these might have affected your stay.
Thanks again for your review Amin and I hope ew can welcome you back in the future!
The Ivy Team
Great flat, and professional service!
Ivy Lettings helped us select, book, and finally enjoy a lovely flat for our recent visit to London. The people at Ivy were truly professional and helpful at all times. After helping select our flat, they explained the booking process thoroughly, including all required deposits and payments. Once in London, their greeter arrived while we were unloading the luggage from our taxi, toured the flat with us, explained how all the appliances worked, and described what services were available nearby. During our stay we had one minor problem - a burned out light bulb in the hallway. I called Ivy and they had it replaced before we returned from our sightseeing that afternoon. When we returned home, our deposits were refunded promptly after the flat was checked. I can recommend Ivy without any complaints, and I look forward to working with them on our next visit!
8 January 2020
Unprompted review
Reply from Ivy
Hi Michael,
Thank you so much for taking the time to pass on such lovely feedback after your recent stay with us in London. We hope you all had a lovely time in the city, and would be more than happy to host you again in the future.
If you'd like to share any lovely words about Ivy with others, so they too can experience what we have to offer, please feel free to leave us a review on Google or Facebook also.
Best wishes,
The Ivy Team
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