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Ivy Rx Reviews 5,587

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes. Many people highlight the exceptional customer service, noting quick response times and efficient resolution of issues. The overall service is frequently described as excellent, with consumers appreciating the smooth and easy process from start to finish. However, some people were dissatisfied with the product itself, mentioning a lack of effectiveness or experiencing side effects. A few other people also felt that communication could be inconsistent, with some reporting slow responses from doctors or receiving generic answers from customer service.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and responsive... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick,... See more

Product

Clients share ambiguous opinions on the product. Many reviewers express satisfaction, noting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more

Company replied

Rated 5 out of 5 stars

Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Rosette was the customer service person…

Rosette was the customer service person I was in contact with during my question of switching medications. During the process she was kind courteous and prompt with answering all of my questions and concerns. She kept me up to date on the process of switching medications and what I can anticipate. Excellent experience! Thank you Rosette!

21 May 2026
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Reply from Ivy Rx

Thank you so much for your thoughtful feedback! We’re thrilled to hear Rosette provided such kind, courteous, and prompt support throughout your medication switch process. Providing understanding, responsive, and transparent care is something our team truly values, and we’re so glad Rosette kept you informed every step of the way while answering all your questions and concerns. It’s wonderful to know you had such an excellent experience. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Jan was quick to answer and resolve my…

Jan was quick to answer and resolve my question super quick. Thank you Jan for all your help and quick respond.

21 May 2026
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Reply from Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear Jan was quick to answer and resolve your question so efficiently. Providing responsive, reliable, and supportive care is something our team truly values, and we’re so glad Jan made your experience such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Trizipadtide lk…

What i loved the most is you can talk to someone. Great communication. Got my meds on time very classy wrapped. Can't say enough about IVY.

16 May 2026
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Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear you loved being able to talk to someone directly and that the communication throughout your experience was great. Providing responsive, understanding, and trustworthy support is something our team truly values, and we’re so glad your medication arrived on time and professionally packaged. We truly appreciate your kind words and trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Very helpful and explained what I…

Very helpful and explained what I confused about. Sai was really good

21 May 2026
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Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear Sai was very helpful and took the time to explain what you were confused about. Providing understanding, responsive, and supportive care is something our team truly values, and we’re happy Sai made your experience such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Carlos was great

Carlos was great, he answered my questions and helped me get my Order sent out after being un-paused.

21 May 2026
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Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear Carlos was able to answer your questions and help get your order sent out after being un paused. Providing responsive, understanding, and reliable support is something our team truly values, and we’re happy Carlos made your experience such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear you experienced personable and professional service from our team. Providing understanding, responsive, and trustworthy support is something we truly value, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Quick response

Everyone is always so very nice and attentive when I have a problem and try to handle it expeditiously

14 May 2026
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Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear our team has consistently been nice, attentive, and quick to help whenever you’ve had a problem. Providing responsive, understanding, and supportive care is something we truly value, and we’re happy your experiences have reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Excellent Customer Service

Myra was so helpful with waniting to change my medication. Super easy and quick and really quick to respond back.

21 May 2026
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Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear Myra was so helpful with changing your medication and made the process super easy and quick for you. Providing responsive, understanding, and efficient support is something our team truly values, and we’re happy Myra made your experience such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

She responded quickly and updated what…

She responded quickly and updated what I needed right away. No hassle! Love it!

21 May 2026
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Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear our team member responded quickly and updated everything you needed right away with no hassle. Providing responsive, efficient, and supportive care is something we truly value, and we’re happy your experience was such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Fel did an EXCELLENT job in assisting…

Fel did an EXCELLENT job in assisting me today with the issue I had regarding the tablets I did not receive.

21 May 2026
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Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear Fel did an excellent job assisting you with the issue regarding the tablets you did not receive. Providing responsive, understanding, and reliable support is something our team truly values, and we’re so glad Fel was able to help resolve the situation for you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Prompt responses

21 May 2026
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear you received prompt responses from our team. Providing responsive, reliable, and supportive care is something we truly value, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

This process was easy and fast

This process was easy and fast! Already seeing major progress, so happy with IVY RX!

19 May 2026
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Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear the process was easy and fast for you, and even more excited that you’re already seeing major progress. Providing responsive, trustworthy, and supportive care throughout your journey is exactly what our team strives for, and we’re so happy you’re loving your experience with Ivy Rx. We truly appreciate your trust and are always here if you need anything.

Rated 5 out of 5 stars

Fast quick and effective

Fast quick and effective. Only held a brief moment just to verify my dosage and didn’t take much time.

21 May 2026
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear the process was fast, quick, and effective for you. Providing responsive, efficient, and reliable support while making sure important details like dosage verification are handled carefully is something our team truly values. We appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Satisfied

AAgent understood issue and resolve it quickly

21 May 2026
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Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear our team member understood your issue and resolved it quickly. Providing understanding, responsive, and efficient support is something our team truly values, and we’re happy your experience was a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Customer

Customer service representative Sai. Was so amazing ! He helped me figure things out

21 May 2026
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Reply from Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear Sai was so amazing and helped you figure everything out. Providing understanding, responsive, and supportive care is something our team truly values, and we’re so glad Sai made your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

rhinard

RHINARD Was great. Very helpful and made things easy. I wish I had spoke to him from the beginning

21 May 2026
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Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear Rhinard was very helpful and made things easy for you. Providing understanding, responsive, and supportive care is something our team truly values, and we’re happy Rhinard made such a positive impression on your experience. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear our team member was informative and kind during your experience. Providing understanding, responsive, and supportive care is something our team truly values, and we’re happy we could make such a positive impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Thanks Jan!

Once again, Jan has delivered exceptional customer service!

21 May 2026
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Reply from Ivy Rx

Thank you so much for your continued kind words! We’re thrilled to hear Jan once again delivered exceptional customer service. Providing responsive, understanding, and reliable support is something our team truly values, and we’re so glad Jan continues to make such a positive impact on your experience. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Angela handled my issue wonderfully

Angela handled my issue wonderfully. And in an expedited fashion. Tu

21 May 2026
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Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear Angela handled your issue wonderfully and in such an expedited manner. Providing responsive, understanding, and efficient support is something our team truly values, and we’re happy Angela made your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Very satisfied with customer service

Very satisfied with customer service. Prompt and answered all my questions. Good job

5 May 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear you were very satisfied with our customer service and that your questions were answered promptly and thoroughly. Providing responsive, understanding, and reliable support is something our team truly values, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

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