IWG plc Reviews 534

We have an office at Havant Basepoint and have done so for the last six years. We have just renewed our Terms and have secured a great new office onsite and this has been down to the wonderful Team at Havant; Lorraine and Annie!
Thanks guys, we really have appreciated your support!

Thank you for your help.

Helpful staff and affordable offices

The team actually is what making the review gets higher in grade.

The staff is very friendly, professional and helpful under all circumstances, the offices are clean and all works well. Top Location in Madrid, Salamanca.

Very helpfull and usefull support. excellent work environnement

Professionalism of the staff at the front desk is great.
I am kept updated on the deals pertaining to the office. The office environment is clean and well maintained and appointments are easy to book.

Good places to be at.
The lounge area is of a good size, probably just remind people speaking on the phone to go outside or to a closed place, several times there are people having a call speaking really loud.

Help businesses, trust

Great supporting staff and excellent facilities

Community team knows their clients. Personal touch is very important for customer experience.

The workplace provides for all our needs but mostly it's the staff at the centre that makes the difference

Good location, comfortable ambience and friendly staff. The community network sessions are distinctive; hopefully, more will be organised in future.

I’m now coming into six months into trying to resolve this issue with Regus Liverpool Innovation Park, and the situation has become even worse.

Despite providing full written evidence, timelines, and copies of all correspondence, Regus customer service continues to ignore replies, lose emails, and close cases without reading them.

On 29th October, I sent a full, detailed response to their Customer Care team . Today, I was told my case would be closed because I “didn’t reply” — even though I did, and I have the proof.

This has been the pattern since May: endless delays, staff contradictions, and zero accountability. I’ve been polite and patient throughout, but Regus just keep dragging it out until I have to chase them again.

It’s clear that Regus uses delay tactics to wear down customers, rather than resolving legitimate complaints. No one at any level takes ownership.

I’ve gone public because there seems to be no other way to be heard. The way Regus treat small businesses is shameful — constant stonewalling, no transparency, and no regard for fairness.

Extremely helpful staff in a very well architecture space