Jacada Travel Reviews 

An absolutely amazing trip from start to finish. Luisa and Symmone planned the perfect itinerary, selected the most beautiful hotels and planned every last detail so we didn’t have to worry about a thing. So many wonderful family memories created thanks to this amazing team! We will be back for future travel❤️

My two week trip to Egypt was executed flawlessly. Grace took my outline of what I wanted to do and prepared an itinerary that was efficient but not hectic. My three guides during the trip were all exceptional. Knowledgeable, personable, and caring every day. They knew the schedules of tour bus and river cruise groups at all the sites and adjusted our daily schedule to avoid waiting in lines. The on- site coordinator whisked me through immigration, emigration and customs faster than I ever have experienced in over 50 countries. My one hour talk with an Egyptologist evolved into a two and a half hour dialog as he appreciated my interest in the subject.

When I entered my hotel rooms after checkin, there was always a personal note from Rosie and Grace to welcome me to the new location and to remind me they are available if needed.

I challenged Grace, my concierge, with a special request for an experience with some historical context. In country, the local coordinator told me when he learned of it he wondered if it could be done as it had never been requested before. Grace made it happen to my utter surprise and it also seemed to delight all the local participants. Another example of how far Jacada is willing to go to make a trip special.

I used Jacada to plan my honeymoon and wow did they exceed ALL my expectations. Every touchpoint from start to finish- was handled with care, and no detail went unnoticed. The team planning the trip was extremely knowledgable, and the team on the ground made sure we didn't have to lift a finger. Absolulely every part of our trip was amazing, and I can't thank the Jacada team enough for planning the trip of a lifetime. Jacada Travel was my first time using a travel agency- and I can't wait to plan the next one!! Highly recommend booking a trip with Jacada!! Thank you especially to Chloe and Kam for all your hard work over the past months to make this trip unforgettable.

When I began my search to go on Safari, I knew I wouldn't be able to plan my trip as usual and would need to use an expert travel-planning company. I came across Jacada, and man, am I glad I did. From the expertise and information for planning to the recommendations for lodges, I felt at ease about the whole process. This team knows their stuff and, more importantly, was available to answer any questions from start to finish. If you are planning any safari trip, definitely use this team!! It made our holiday seamless and smooth. Even when I got a stomach bug on the trip, they had a medical doctor available to give me medicine and help diagnose me. Their on-call 24/7 team was truly available to help 24/7.

Any future trip to Africa will definitely be booked through Jacada!

Our Jacada travel designer, Chloe Ainscow, listened to our interests and tailored a once in a life time trip to southern Africa that more than met our expectations. The accommodations, food and pacing of the trip were excellent. But more than anything it was the caring and knowledgeable Wilderness guides, Randall at Cape Town, Ben at Linkwasha, Faidon at Ruckomechi and Willard at Toka Leya that made the trip exceptionable.

Jacada arranged a fabulous trip to Scotland for me and my family, including my 8 year old grandson. They tailored the journey precisely to our interests and hobbies, finding unique and out of the way experiences for us, such as learning to weave, visiting a working sheep farm, a bagpipe lesson, an afternoon with a local storyteller. Their guide/driver was fantastic; she really "made" the trip.
I know Jacada trips are expensive, but they are entirely worth it. I was relieved of my usual role as travel organizer. They arranged far more interesting activities than I would have known about. The hotels were gorgeous. All in all, I highly recommend Jacada.

Jacada has planned 2 of our trips to central and South America. We were so impressed with James and Carlos on our first trip to Mexico and Guatemala that it was a no brainer to have them plan our trip to Peru. They get the big and the little details right every time. Their relationship with the “on the ground” tour companies are superb. The planning phase was orchestrated by James. He determined our interests and got us to reveal the goals and types of experiences we were looking for. Carlos executes the plan with our bookings, hotels, airport assistance, tours and restaurant reservations. Our experience was flawless. Everything went smoothly so we could immerse ourselves into our travel experience. We totally recommend Jacada and James and Carlos for an unbeatable trip.

Really good organisation, thorough documentation, excellent on-the-ground teams and good communications before, during and after the travel event.

From the planning with David to the actual travel, everything was tailored to our wishes.

TRIP WAS WELL ORGANIZED. ALL AGENTS WERE POLITE AND PROFESSIONAL, TIMELY. GOOD CHOICE OF HOTELS AND OTHER ACTIVITIES.

We had such a great experience working with Leanne A. and Gita W. on our trip to Japan and Korea. They had great attention to detail, and were incredibly responsive. We had a really special, curated vacation, and the logistics were seamless, which made it all feel very smooth.

Jacada handled all the details for our trip to Peru. We didn't have to worry about a thing. We wanted to see Machu Picchu and the Amazon, but Jacada made sure we saw a lot more and met some wonderful people. We stayed at amazing hotels. We met some local rural people and had a traditional meal. We loved our food tour and chocolate and coffee shop visits. Our guides were great, so helpful and warm. We enjoyed our trip very much. We have already booked our next adventure with Jacada.

We used Jacada to plan our trip to Bolivia. It was incredible! Everything was flawless from the moment we booked until the end of the trip when they dropped us off. We had amazing tours of La Paz, Lake Titicaca, the Uyuni Salt Flats (I'm still reeling over what we saw there, truly life changing), and Santa Cruz. Our tour guides were knowledgeable and fun. Our hotels, especially the salt hotel in Uyuni, captured the local cultural feel we were looking for. The food was amazing. I just can't say enough about how wonderful the team was. My birthday was during the trip, and before we left I had asked if they could add a few museums onto the itinerary for the day. No problem, they fit everything in with ease. I will definitely use them again!

We had a very wonderful 2-week family trip in New Zealand designed by Charlie and Rahma. Traveling with two toddlers is never an easy thing, but Charlie and Raham organized everything smoothly. Kids, my husband and I had a great time without too much stress. Private guided tours during the trip defintly is the highlight.

We were floored by the beauty and splendor of Scotland, but the highlights of our trip were the friendly and knowledgeable Jacada guides who shuttled and showed us around the cities and countrysides, making the most of our time there and explaining what we were seeing and experiencing.

Great travel agents very attentive to all your needs.

It was wonderful . Everything was perfect and the guides were terrific.

Em and Melanie planned an exceptional trip for my husband and me to Argentina and Peru. Our trip was 3 weeks long with 7 intercontinental flights, 2 trains and 8 hotels. All went off without a hitch. Our hotels were 5 star and unique. Our tour guides were excellent and always accommodated small changes to the schedule at our request. The drivers kept us safe on the not so good roads and had clean stocked cars/SUVs. We learned a lot about the culture, architecture, art and natural wonders. I recommend our itinerary and these two agents to all.

Demi Roberts and Melanie Vieira were excellent planners for our trip. They took care of every detail and they promptly answered any emails sent.
My husband and I had never traveled with Jacada before and were a little nervous as it was all a bespoke travel experience with various drivers and guides throughout the trip. We were blown away by the efficiency of how everything worked once we arrived in Argentina. Drivers and guides were waiting and had communicated with us prior. The vehicles were all new and clean. Our guides were all super personable and very knowledgeable. The whole process was seamless.
The highlights of our trip were our stay at Estancia Cristina, what a magical place, and of course El Chalten. You can't go wrong experiencing the majesty of Cerro Torre and Fitz Roy. The stay at El Puma in El Chalten was excellent. We stayed at El Puma in one of their suites in the new annex and it was lovely. We also had the special chance to truly experience the town of Chalten as everything was walkable. I would highly recommend staying at this lodge. Besides having restaurants, bars and shopping available, the hiking trails were walkable right from the lodge.
While in Chalten, Jacada arrange a hiking guide, Julia Lubarsky, for our two day hikes. She was over the top excellent. What a lovely person to hike with. She was knowledgeable and engaging throughout both our hikes. We felt as if we were hiking with an old friend. She made our time in Chalten extra special. Not only did she guide us on our hikes but she made recommendations for restaurants, shops etc. and also gave us links to videos about the area.
This trip with Jacada was definitely top of our list in travel experiences. We would definitely travel with Jacada again.
As far as cost of the trip, we found the price to be comparable to comanies such as Abercrombie & Kent, Tauck, Butterfield & Robinson etc., however the individual experience with Jacada could not be beat and was worth every penny spent.

I had an amazing experience with Jacada Travel! Our travel designer, Emily Wallington, and travel concierge, Kamogelo Dolo, were absolutely delightful to work with. They tailored our month trip to Africa as we wished. The ground team from wilderness were very dependable. A few individuals I’d like to highlight are: George (Nairobi based), Jado and Ellie (Rwanda - Bisate Lodge), Thank you (Namibia - Soussevlei Desert Lodge), Michael (Zanzibar - Xanadu Villas). These guides went above and beyond expectations and provided stellar hospitality!