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Jack Archer Reviews 2,681

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TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, highlighting that items like the Jetsetter pants are well-fitted, comfortable, and stylish, suitable for various occasions. Many appreciate the resiliency and overall feel of the clothing, with some noting the excellent packaging and the availability of diverse sizing options. The customer service is also consistently described as superior, with quick responses and helpful resolutions to issues, including replacements for faulty items. However, some people were dissatisfied with certain product aspects, such as discoloration after washing or issues with the visible elastic waistband not being pictured. There were also mentions of difficulty with returns for sale items, pants wrinkling easily, and occasional problems with order delays or mislabeled products. A few customers experienced poor quality with pants breaking down after a couple of washes, leading to frustration with the company's resolution process.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, fit, and style of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and feel of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and superior... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Return policy

Clients share ambiguous opinions on return policy, with some reviewers finding the process smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pants are well fitted and comfortable. I wear them quite often for work and they look nice with sporty dress shoes. My only issue is when you iron them there is a tendency to have discoloration al... See more

Rated 4 out of 5 stars

I’ve done a few orders. Jet setter pants are great. Fit and comfort levels are awesome. T shirts are great quality with the exception of getting a white color. Turned yellow after first wash so pick a... See more

Rated 5 out of 5 stars

Great product in terms of quality, fit, wear, look, and resiliency. I own all the jetsetter pants and shorts. Love them. The website is easy to navigate, use, and purchase through. The ecommerce commu... See more

Rated 5 out of 5 stars

I've always had a tough time finding pants that fit right, I have an athletic build, and my calves are huge and I do like my pants fitted... these pants fit right out of the package, they are perfect... See more

Company details

About Jack Archer

Written by the company

ja

At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.

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Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Customer Service Horrible

I purchased pants from them on 7-10 and was provided a tracking number which told me I would receive my order by end of day 7-14-25. I never got them. When I looked at the tracking, it was shipped from Kansas City, Missouri then went to Henderson, Nevada to Albuquerque, New Mexico and now is sitting in Olathe, Kansas! It is now 7-17-25 and customer service only says that if I don't receive it by 7-23-25, to reach out and they'll see if they can help me with tracking. I've purchased pants from this seller before and really like the pants but their customer service SUCKS. Sometimes follow up and customer service is as important as the product, looks like from other bad reviews, they have not learned this lesson. I will not be buying from them again. There are too many companies selling products just as good or better. The web says this is Latino Owned business.. you'd think they would do a good job at making a name for themselves.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a size too big but gave them to someone I care about … I ordered my own and now we’re both happy.

I ordered a size too big. I didn’t realize that these are true to fit AND that they also have a bit of stretch-give, Rather than return, I gave them to my nephew on whom they look great. And I reordered. Very happy with these great pants and shorts. Oh … the free T-shirts? I kept both. They are awesome and flattering on not-so-perfect bodies. My new favorite pants and shirts.

23 June 2025
Rated 3 out of 5 stars

Material

The material is great but they wrinkle very easy. Once out of the dryer, you can see all of the wrinkles. I really don't like having to steam or iron my shirts.

24 June 2025
Rated 5 out of 5 stars

These pants are great!

These pants are great! My husband loves them and 99% of the time, these are as dressed up as he gets since retirement. They look great on him! He now has them in three different colors. Highly recommend.

23 June 2025
Rated 5 out of 5 stars

Fast delivery

Fast delivery, top quality and comfort. Trying the polo for the first time as well. Same great hand and the fit is perfect.

24 June 2025

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