Jack Archer Reviews 2,681

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, highlighting that items like the Jetsetter pants are well-fitted, comfortable, and stylish, suitable for various occasions. Many appreciate the resiliency and overall feel of the clothing, with some noting the excellent packaging and the availability of diverse sizing options. The customer service is also consistently described as superior, with quick responses and helpful resolutions to issues, including replacements for faulty items. However, some people were dissatisfied with certain product aspects, such as discoloration after washing or issues with the visible elastic waistband not being pictured. There were also mentions of difficulty with returns for sale items, pants wrinkling easily, and occasional problems with order delays or mislabeled products. A few customers experienced poor quality with pants breaking down after a couple of washes, leading to frustration with the company's resolution process.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, fit, and style of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and feel of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and superior... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Return policy

Clients share ambiguous opinions on return policy, with some reviewers finding the process smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pants are well fitted and comfortable. I wear them quite often for work and they look nice with sporty dress shoes. My only issue is when you iron them there is a tendency to have discoloration al... See more

Rated 4 out of 5 stars

I’ve done a few orders. Jet setter pants are great. Fit and comfort levels are awesome. T shirts are great quality with the exception of getting a white color. Turned yellow after first wash so pick a... See more

Rated 5 out of 5 stars

Great product in terms of quality, fit, wear, look, and resiliency. I own all the jetsetter pants and shorts. Love them. The website is easy to navigate, use, and purchase through. The ecommerce commu... See more

Rated 5 out of 5 stars

I've always had a tough time finding pants that fit right, I have an athletic build, and my calves are huge and I do like my pants fitted... these pants fit right out of the package, they are perfect... See more


Company details

About Jack Archer

Written by the company

ja

At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.

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Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

BEST PANTS EVER! NO REALLY!!

I've always had a tough time finding pants that fit right, I have an athletic build, and my calves are huge and I do like my pants fitted... these pants fit right out of the package, they are perfect every single time… waste, the length, the color, the overall feel and comfort! I've purchased almost every color and I absolutely love them!!!!

24 June 2025
Rated 5 out of 5 stars

Well I reached out to give a heads up…

Well I reached out to give a heads up that one of my 7 pairs of Jetsetters was pilling. Suggested a replacement, tongue and cheek, and you all are sending me a replacement. Above and beyond and will get you all referrals as well as more new business from me!! Very satisfied

24 June 2025
Rated 5 out of 5 stars

Great pants

Great pants! Very comfortable and can wear to work, traveling, or out with friends. I do wish the front pocket set up was reversed. I prefer that the cellphone pocket to be on the right and zipper pocket on the left. Also they are bit more casual looking than some other tech pants. Still a great option! I will likely get another color.

Lastly I am 5’11” and would love if they offered 31” inseam but I realize that most companies don’t offer that. Tough for 5’11” guys.

24 June 2025
Rated 5 out of 5 stars

Ease of website

Ease of website. Selection of products, not to mention I enjoy wearing them! Great communication on the orders status and quick delivery.

24 June 2025
Rated 1 out of 5 stars

Don't Buy!!

I purchased two pair of pants on 4/26/25 and returned one of them on 5/1/25, which were received by Jack Archer on 5/5/25. I still have not received my $84.90 refund; and have sent 5 emails to them with ABSOLUTELY NO RESPONSE.
They list no other way to contact them.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

These are most comfortable pants I have…

These are most comfortable pants I have ever tried. With traveling, this is the perfect all day, all occasions choice. I feel confident to order some more from my first purchase.

One additional bonus is I am 6.5, not all places have 36 inseams pants so I really appreciate carrying that size. Love it.

4 June 2025
Rated 5 out of 5 stars

Game changing clothes! Look no further!

Great product in terms of quality, fit, wear, look, and resiliency. I own all the jetsetter pants and shorts. Love them. The website is easy to navigate, use, and purchase through. The ecommerce communications are crisp, insightful, timely, and informative. The packaging is excellent. Should you need to return a product the process is quick and painless. Highly recommend Jack Archer.

3 June 2025

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