Jack's Southwold 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fast food restaurant

Written by the company

Located in the heart of the sea-town of Southwold in Suffolk, Jack’s Burgers & Friends is a burger joint created by a London entrepreneur who had to go hungry a few times after finding nothing to eat without reservation while visiting this beautiful town. In a market where eating a decent meal without having a reservation seems impossible in high season, we are looking to serve delicious smash burgers, kebabs, steaks, and chic desserts.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Burgers Burgers Burgers

Great food stopped in for a meal with my partner was pleasantly surprised as quite a bit of choice between the burgers to the lamb grill however we stuck with the burgers lovely smash burgers ample size portions with a light dessert afterwards. Atmosphere was friendly wasn’t as busy as other times I’ve been in :)

28 August 2025
Unprompted review
Rated 5 out of 5 stars

Jack's Double Cheese and Bacon

The atmosphere was such a vibe! Perfect place to eat a burger. And for my cheese lovers... please do yourself a favour and get the Jack's Double Cheese and Bacon! No complaints, keep it up guys.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Great

Popped in for the first time and was pleasantly surprised. The burger was tasty and cooked well, and the fries were hot and crispy. Service was friendly.

15 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look