Jackson-Stops Reviews 

We recently completed the purchase of our new home through Jackson-Stops, and we cannot recommend them highly enough.

From start to finish, the entire team was exceptional, but a special thank you must go to Chris and Pip, who were outstanding throughout the process. Our transaction involved a very long and complicated chain, and their professionalism, expertise, and determination were instrumental in keeping everything on track.

Chris and Pip were always approachable, responsive, and proactive, providing regular updates and expertly managing communications between all parties. Their patience, kindness, and calm reassurance made a potentially stressful process far more manageable, and we always felt confident that we were in safe hands.

Jackson-Stops' long-established presence and reputation in the area are clearly well deserved. The team's local knowledge, attention to detail, and commitment to delivering excellent service were evident at every stage.

Thank you to Chris, Pip, and everyone at Jackson-Stops for all your hard work and support. We are absolutely delighted with our new home and would have no hesitation in recommending Jackson-Stops to anyone looking to buy or sell a property.

Helpful, knowledgeable, efficient and above everything else the sale process was easy and the house has sold!
Louise has been my point of contact and has been amazing throughout the whole process

I recently moved into a property and had some issue with hot water. Natasha Freeman was great and chased up a solution. She kept me updated and was always polite and professional.

From start to finish, Jackson-Stops were excellent. Chris handled our case - his effective communication, attention to detail throughout and friendly manner was a massive reassurance. We are thrilled with our beautiful new property and would recommend Jackson Stops to any of our friends.

I cannot recommend Jackson Stops highly enough. Guy, Trudy and Toby went above and beyond to ensure my home selling experience was seamless, especially impressive at a time when the world is so uncertain. Then to move from being a client to a buyer, Guys ongoing honesty, responsiveness and overall professionalism never waivered and despite some last minute complexities arsing with my purchase. I felt truly supported! Such a positive experience.

They had some changes in the team, so we had our ups and downs but since Sylwia Chlopek (property manager) joined the team the experience is always very positive. Great communication, never leaves you hanging and super professional.

Many thanks to the team but especially to Philip who worked tirelessly to get the job done and was determined and optimistic at all times. Friendly, efficient and good value

Rachel Kasule from Jackson Stops maintenance team, has been extremely supportive with an existing property issue.
She contacted the landlord, kept us updated and help find solutions to solve the problem.

I initially approached this company after viewing a property they were marketing and considering making an offer.

However, I was told they wouldn’t take on my own property as it was “outside their remit.” This didn’t appear accurate, as I’ve since seen them advertise several similar properties in my local area, both in size and value.

When I challenged this, they reluctantly agreed to proceed. Unfortunately, their overall manner came across as rude, patronising, and unprofessional, which did not inspire confidence. As a result, I decided to instruct another estate agent.

Sound advice and very helpful guidance throughout the entire process of selling one property and buying another from initial listing to exchange of contracts. Played a crucial role in ensuring that all involved in a lengthy chain achieved the desired result. Chris kept us fully informed throughout.

Good morning

I live in France and have a property in Pimlico which is looked after by Jackson Stops;
I suddenly stopped receiving rent from my tenant even though I received confirmation of the payment every month ; thanks to Anya Carlyle this has been resolved
and we are back on track ;
thank you Anya !

Asked to view a property on Bures Road and was told I had to provide proof of funds before even being allowed a viewing. I understand proof of funds is needed at offer stage but demanding it just to view a house is unnecessary and comes across as rude and intrusive; the tone felt more like an interrogation. And for clarity, questioning an asking price is not the same as being unable to afford a property. In a previous transaction, we declined to overpay for a house we did not believe was worth its asking price, and it later sold for significantly less. That is a valuation judgement (a mistake by the same agent), not a funding issue.
In any case, the interaction felt dismissive, rather than professional. Plenty of other agents manage to handle high-value properties professionally without treating potential buyers like time wasters. So choosing to take my business elsewhere.

We had a viewing with Tom, although the property was not for us, Tom and the team were fantastic. Great customer service, would recommend.

I would like to thank Jackson Stops Teddington, especially Zyan Ansari, for the speedy sale of our flat, at the asking price, at a very difficult time for selling flats. Zyan, Harry and Sophie were patient, professional and positive throughout the process.

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

I have been renting my property out through Jackson-Stops for a number of years and the lettings team are excellent! They are extremely efficient, helpful and always on the end of the phone. Would throughly recommend if you are looking to rent out a property.

“We had an excellent experience with Jackson-Stops. Chloe and Michelle were fantastic throughout the entire process, and we’re really happy with our new home. Highly recommend!”

I can recommend Jackson Stops knowing the service i have received over decades has been brilliant. The relationship with Anthony Jevons at the Jackson Stops Hale office is built on 30 years of buying and selling property through Anthony and his Jackson Stops colleagues at the Hale and Chester office. The professionalism shown by Jackson Stops has been brilliant on each property sale and purchase, and i wouldn't consider using another estate agent for a UK property. One of the properties that they sold for me near Chester via Stephen Cheshire in Jackson Stops Chester office was sold for £170,000 over the asking price, and the property they sold for my mother in February 2025 in Bowdon sold in just one day after signing up Jackson Stops to sell the property, and there were an additional 4 people due to view it the following day!!!

Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team

In what was initially heralded as a 'tricky' market, your Bridport / Dorchester team secured the early sale of my 17th Century thatched cottage, achieved far in advance of my expectations. My particular thanks goes to Philip German-Ribon who resisted my early suggestion of a higher marketing value, by persuading me of the importance of setting the initial asking price appropriately to respond to prevailing market conditions. To receive and hold sale at the asking price was more than I could have reasonably expected. Congratulations to Philip, Michelle Wilkins and all their colleagues for guiding my sale through the marketing process! Greatly appreciated!