very poor package material. The shelves did not contain any nails for putting onto the wall. We feel a little bit disappointed.
Company replied
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See what reviewers are saying
Ordered Normann Copenhagen bedsheets and was really excited for them. 6 days later received a mail, that they don't even have the bedsheets, because they have been discontinued. Also the bedshee... See more
Our chairs arrived earlier than what was originally said on the website. That was a pleasant surprise. Also, they came already assembled! Hooray!
Company replied
The first lamp I received had minor faults, but the customer service reacted very quick and nicely, and helped me with the exchange.
Company details
- Home Furniture Shop
- also in
- Bed shop
- Lighting Shop
- Living room shop
- Office Furniture Shop
- Outdoor furniture shop
Written by the company
Jacobsen Møbler leverer kvalitetsmøbler og interiør. Vi har hele tiden fokus på at opdatere vores sortiment, så du altid finder det nyeste fra nogle af de førende brands inden for møbler og interiør.
Køb dine nye møbler hos Jacobsen Møbler
Written by the company
- Tryg & sikker handel | E-mærket Webshop med god kundeservice
- Jacobsen Møbler er en E-mærket webshop som sikre dig, at vi lever op til og følger den gældende lovgivning. Du kan med andre ord handle trygt & sikkert hos os
- Nem online bestilling & hurtig levering
- Når du bestiller din vare online hos os kan du nemt se, om varen er på lager. Alle varer med mærket "klar til forsendelse" bliver afsendt mellem 3-7 hverdage - ofte hurtigere.
- Gratis levering til pakkeshop / kantsten ved køb for mere end 799,-
- Vi tilbyder gratis levering, når du køber for mere end 799,-. Dette gælder for levering til en GLS pakkeshop. Større møbler leverer vi gratis til nærmeste kantsten. Ønsker du dine nye møbler båret ind i dit hjem eller at vi tager emballagen med retur tilbyder vi selvfølgelig også dette mod et mindre tillæg.
- Stort udvalg af de bedste danske & udenlandske Møbel & Lampebrands
- HAY | &Tradition | FDB | Le Klint | Cane-Line | Secto Design | Gubi | VIPP | Ferm Living | Verpan | Montana | Audo Copenhagen | Sika Desing | Bloomingville | Innovation Living | Andersen Furniture | Louise Roe | Skovby og mange mange flere✔
- Mere en 3000 kvm stor fysisk butik i Aabenraa
- I vores butik bliver du budt velkommen af vores dygtige veluddannede møbelsælgere. Med mange års erfaring og kompetence hjælper de dig med at finde den helt rigtige løsning til dig - uanset om du er på udkig efter en ny seng, sofa eller spisestue.
Få god rådgivning af vores dygtige møbelsælgere
Danske Designerbrands med fokus på kvalitet | Gratis levering & 30 dages fuld returret
Vi hjælper dig helt i mål uanset om du handler online eller i vores butik i Aabenraa. Ring eller skriv til os og bliv vejledt til det helt rigtige møbel til dit hjem.
Du får fri fragt fra 799 kr., hurtig levering og 30 dages fuld returret. Vi er E-mærket, hvilket er din garanti for sikker nethandel.
Tilmeld dig Club Jacobsen Møbler og få adgang til værdifulde fordele.
https://jacobsenmobler.dk/member-login
Contact info
Løgumklostervej 145, 6200, Aabenraa, Denmark
- kundeservice@jacobsenmobler.dk
- jacobsenmobler.dk
4.1
Great
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
God service
13 December 2023
All perfect, highly recommended
Perfect product with great discount, fast shipping and great tracking. Highly recommended!
11 December 2023
Next day delivery
29 November 2023
Fast delivery even during the busy…
Fast delivery even during the busy season of Black Friday
27 November 2023
Fast shipping, good price
15 November 2023
Unprompted review
Very nice and professional customer service
The first lamp I received had minor faults, but the customer service reacted very quick and nicely, and helped me with the exchange.
7 November 2023
Super service
13 November 2023
Fin fin levering
23 October 2023
Alt bare okay.
13 October 2023
The delivery service is impressively…
The delivery service is impressively efficient, and their customer service responds promptly. Thank you!
22 September 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Extremely delayed delivery
Extremely delayed delivery. Even though the item we bought said “in stock” on the website, it actually was not in stock. We heard nothing for a week and then had to call to get an update that it wasn’t in stock and they have no idea when delivery will happen. Still waiting for more news from them…
Update: I received correspondence from the company on 28 September informing me that my item would be delayed EVEN FURTHER! I complained to the company that they had now deceived me twice and need to take responsibility for such terrible service. Their response has been to cancel the order! So sad that they can’t own up to their mistakes but choose to ignore their shocking service.
5 September 2023
Unprompted review
Reply from Jacobsen Møbler
Hello Clive.
There is no extremely delay - the lamp has around 4 weeks delivery time which we have updated you on.
The result - you are calling our collegaues in costumer service lairs and are telling them to grow.
We will not accept the way you are talking down to our colleagues and youre order is therefore cancelled.
You are welcom to shop elsewhere in the future.
If you have any questions you are welcome to call me. Telephone number 69156200.
Best regareds, Stig Jacobsen.
Lynhurtig ekspedition!
3 August 2023
Super hurtig levering og god hjemme side
29 May 2023
Reply from Jacobsen Møbler
Hej Stine.
Tak for de 5 stjerner - vi giver dem videre til vores hurtige kollegaer i pakkeriet som altid gør deres bedste for at sende samme dag som ordren kommer ind:-) Rigtig god fornøjelse med varen.
M.v.h. Rasmus, Jacobsen Møbler
Lynhurtig ekspedition.
7 May 2023
Reply from Jacobsen Møbler
Hej Jens. Tak for de 5 stjerner. Rigtig god fornøjelse med varen. M.v.h. Rasmus, Jacobsen møbler
Reply from Jacobsen Møbler
Tak for det:-) God fornøjelse med varen. M.v.h. Rasmus, Jacobsen Møbler
God kvalitet til skarp pris og super…
God kvalitet til skarp pris og super hurtig levering!
21 November 2022
Super service
21 November 2022
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