Jaded London Reviews 14,593

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,481 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products and the fast delivery service. Many find the clothing items to be stylish, well-made, and true to size, with some expressing satisfaction with the unique designs and materials. However, some people were dissatisfied with the pricing, finding certain items to be expensive for the quality received. There were also instances where customers received incorrect items or found sizing to be inconsistent, leading to issues with their orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While many customers praise the high... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the high quality of materials,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast delivery,... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed disappointment, citing issues like... See more

Price

Consumers express significant dissatisfaction with pricing. Many reviewers feel that the quality of items,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the garment’s stitching could be better considering the (full) price. I am glad I could get my hands on the dress I wanted while it was massively discounted. Shipping was fast too.

Rated 5 out of 5 stars

I bought the flannel shirt which I love! Can be worn with a t shirt underneath or even a jumper. The quality is fantastic & the colour is exactly like the picture. I purchased this item online & it w... See more

Rated 5 out of 5 stars

I ordered the lowrise shorts, I am a pretty skinny person so when I order any lowrise shorts i don’t expect them to be tight-fitting, but thees are perfect. I am so happy that I found shorts that actu... See more

Rated 5 out of 5 stars

Fast delivery, great jeans. I'm delighted with my order, 2nd time buying Jaded London jeans. Sizing is spot on and the quality is amazing.


Company details

  1. #539 of 621 best companies in Clothing Shop
  2. #9 of 10 best companies in Beach Clothing Shop
  3. #218 of 238 best companies in Men's clothes shop
  4. #54 of 66 best companies in Streetwear store
  5. #32 of 37 best companies in Swimwear shop
  6. #231 of 258 best companies in Ladies' clothes shop

About Jaded London

Written by the company

Discover cutting-edge clothing inspired by global trends with Jaded London. Showcasing the latest streetwear across menswear and womenswear, with regular new and exclusive drops, delivered worldwide. Shop our full range including our signature Parachute pants, cargo trousers, dresses, tops, knits and more. We offer free UK shipping over £50 and £175 for international customers. SHOP WOMENS SHOP MENS

Contact info

3.5

Average

TrustScore 3.5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

bad quality trash sizing

bad quality just like berska or h&m and jeans came with a lot of rips in the distressing
also really bad sizing you cant find the lenght of the clothes anyware and the jeans i ordered (size 32) fit like size 34 on the waist and like a size 28 on the jegs💀

27 April 2026
Rated 1 out of 5 stars

I carefully selected my size according…

I carefully selected my size according to the size chart, but unfortunately the item still turned out to be too small. I also reached out to customer service and have not received any response. On top of that, the delivery fee was extremely high. Overall, I’m very disappointed with my experience and would not recommend ordering from Jaded London.

27 April 2026
Rated 5 out of 5 stars

Great First Experience, Would Order Again

This was my first time ordering from Jaded London, and I purchased the viral Alula Embellished Butterfly Mini Dress that has been all over TikTok and social media. Before ordering, I read a lot of reviews and noticed they were quite mixed, which made me a bit hesitant. However, I decided to trust my gut, and I’m really glad I did.

The dress is absolutely stunning in person. The beading and overall construction feel high quality and well made, not cheap at all. It looks exactly like the photos online, which I really appreciated.

One thing I want to highlight is the sizing. Jaded London uses UK sizing, and I actually ordered one size down from my usual size. Even then, the dress still fit perfectly like a glove. It’s very flattering and hugs the body nicely, so I would say the sizing is quite accurate, but you can size down if you prefer a more fitted look.

Shipping to Canada was smooth and took about 7 to 8 days, which is reasonable for international delivery. Everything arrived nicely packaged and in perfect condition. I also really liked that duties and taxes were paid upfront at checkout, so there were no unexpected fees on delivery.

They also offer good discounts. I got 10% off my order, which brought the total to around $250. Considering the quality and design, I definitely think it was worth the price.

Overall, I had a very positive experience and would recommend Jaded London. The dress is beautiful, fits perfectly, and I will definitely be purchasing from them again.

24 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look