Jaded London Reviews 14,593

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 2,481 reviews, most reviewers were somewhat happy with their experience overall. Customers generally appreciate the quality of the products and the fast delivery service. Many find the clothing items to be stylish, well-made, and true to size, with some expressing satisfaction with the unique designs and materials. However, some people were dissatisfied with the pricing, finding certain items to be expensive for the quality received. There were also instances where customers received incorrect items or found sizing to be inconsistent, leading to issues with their orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing. While many customers praise the high... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praise the high quality of materials,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast delivery,... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed disappointment, citing issues like... See more

Price

Consumers express significant dissatisfaction with pricing. Many reviewers feel that the quality of items,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quality of the garment’s stitching could be better considering the (full) price. I am glad I could get my hands on the dress I wanted while it was massively discounted. Shipping was fast too.

Rated 5 out of 5 stars

I bought the flannel shirt which I love! Can be worn with a t shirt underneath or even a jumper. The quality is fantastic & the colour is exactly like the picture. I purchased this item online & it w... See more

Rated 5 out of 5 stars

I ordered the lowrise shorts, I am a pretty skinny person so when I order any lowrise shorts i don’t expect them to be tight-fitting, but thees are perfect. I am so happy that I found shorts that actu... See more

Rated 5 out of 5 stars

Fast delivery, great jeans. I'm delighted with my order, 2nd time buying Jaded London jeans. Sizing is spot on and the quality is amazing.


Company details

  1. #539 of 621 best companies in Clothing Shop
  2. #9 of 10 best companies in Beach Clothing Shop
  3. #218 of 238 best companies in Men's clothes shop
  4. #54 of 66 best companies in Streetwear store
  5. #32 of 37 best companies in Swimwear shop
  6. #231 of 258 best companies in Ladies' clothes shop

About Jaded London

Written by the company

Discover cutting-edge clothing inspired by global trends with Jaded London. Showcasing the latest streetwear across menswear and womenswear, with regular new and exclusive drops, delivered worldwide. Shop our full range including our signature Parachute pants, cargo trousers, dresses, tops, knits and more. We offer free UK shipping over £50 and £175 for international customers. SHOP WOMENS SHOP MENS

Contact info

3.5

Average

TrustScore 3.5 out of 5

15K reviews

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Rated 5 out of 5 stars

LOVE JADED 5EVA

The delivery time was amazing! And the quality never disappoints! Also the very accurate updates with where my package is helped track it!

25 April 2026
Rated 5 out of 5 stars

Jaded London

Not a bot really, good quality when to Burberry and balenci and jadeded quality matches with there’s fo way less and looks way better imma d riding this brand tbh the delivery took less than a week and the order was very smooth

24 April 2026
Rated 5 out of 5 stars

Everything is great

Everything is great. The pants are excellent, and I was impressed with the quality of the material. My teenage son was very pleased. The delivery was very fast

23 April 2026
Rated 1 out of 5 stars

I have been waiting over a month for my…

I have been waiting over a month for my refund. I spend €110 on a pair of pants that were too big, send them back and still haven’t received anything. I reached out to the customer service and haven’t gotten a response. I’m a teenager and had to work a long time for those pants

24 April 2026
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