JAM Reviews 539

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

I've used JAM (answer.co.uk) for many years and I can recommend their service without hesitation. The greatest accolade I can give them came via one of my clients who commented that he'd "rung ea... See more

Company replied

Rated 5 out of 5 stars

Nichola connected with me after I enquired about services, and offered me a tailored solution that was comprehensive and covered all my needs, didn't try to upsell me, and gave me a solution that we c... See more

Company replied

Rated 5 out of 5 stars

Been using the services of JAM for 10 years, if not longer. Answer our phones professionally without fail after a couple of rings. I regularly do test calls which confirms what our callers tell us. I’... See more

Company replied

Rated 5 out of 5 stars

We switched to JAM a few years ago from our previous Out of Hrs provider as we also wanted to have day time cover for overflow calls. It was the best move we ever made. Not only were they better at... See more

Company details

  1. Call Centre
  2. Telephone answering service

Written by the company

Established in 1977, JAM is an award-winning telephone answering service, and the very first of its kind. We’ve built an unrivalled reputation for excellence built on one simple principle. Every call is priceless. We’ll always look after your calls with the highest level of skill, dedication and care. That’s why we are the UK’s highest independently rated call handling service.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

539 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Simple review from a 7-year client

We have used JAM for remote virtual office telephone reception services for seven years now and have found them to be professional, reliable and most important of all consistent in delivering a first class service and offering that benefits our business greatly.

12 November 2021
Rated 5 out of 5 stars

Excellent facility for business

Excellent service during set-up, very easy, costs are very straight forward and one or two minor issues dealt with promptly by the customer service team. All round excellent facility for business.

19 August 2021
Rated 5 out of 5 stars

Great service - HIGHLY recommended!

Great service, easy to set up and easy to use. The people answering the phones do a phenomenal job and we completely trust our business in their hands out of hours and nothing like as expensive as you might think! Highly recommended!

30 July 2021
Rated 5 out of 5 stars

We have been using PureJAM for 2 years…

We have been using PureJAM for 2 years now and I have no complaints at all. They are a lovely company. All their representatives are polite and courteous. Whenever I have any changes to make they are on it straight away and confirm everything by email. I am really pleased with the service and the company. I would recommend them to anyone.

7 May 2021
Rated 5 out of 5 stars

Brilliant service - Very pleased.

I know that if I was calling a Company and it went onto answerphone then I would carry on to the next one.

Now I know that all my calls are answered properly and I will be alerted on my mobile and a back-up email within seconds.

No need for extra lines either as I have rigged my phone line to divert to them when the line is engaged too. I like the fact that you have control over the internet which is activated upon immediately.

4 March 2021

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