James Clothing 

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Rated 1 out of 5 stars

What a joke this sweater is. They advertise a gorgeous looking sweater that looks thick and warm and has sewn in elbow patches as well as shoulder pads. What you get is nylon polyester material t... See more

Rated 1 out of 5 stars

Terrible experience from start to finish. The shirts were not nearly as good as advertised. The return process was horrid. Purchases are not recommended.

Rated 1 out of 5 stars

Like dozens of other Chinese online stores, they invest in advertising, but the product is of awful quality - a total waste of money, and there's no way to return without having to pay shipping back t... See more

Rated 5 out of 5 stars

Great experience purchasing direct from their site. I ordered a few hoodies, extremely fast delivery considering it came from Uk. The customer service team are good, send them an email and you'll get... See more

Company replied

Company details

  1. Clothing Shop

Written by the company

An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 4 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. James Clothing is a leading fashion retailer offering compelling clothing and accessories for men and women. Since 2017, we've been committed to providing our customers


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible experience.

Terrible experience from start to finish. The shirts were not nearly as good as advertised. The return process was horrid. Purchases are not recommended.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

SCHEEME - HORRIBLE PRODUCT - NO RETURN LABEL

Like dozens of other Chinese online stores, they invest in advertising, but the product is of awful quality - a total waste of money, and there's no way to return without having to pay shipping back to China ... really horrible customer service or solution - Don't waste your money

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Beware Ripoff

Beware!
Product took 5 weeks to arrive and on arrival not only was it defective but it was not as pictured on the description for quality.
Very poor product warranty, as the merchant will not pay for their defective product to be returned.
Do Not Order anything from this merchant!!!!
Sadly ripped off!!!!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Don’t be fooled

What a joke this sweater is. They advertise a gorgeous looking sweater that looks thick and warm and has sewn in elbow patches as well as shoulder pads. What you get is nylon polyester material that has “printed” elbow and shoulder pads. What!?!
Not kidding
Obviously I didn’t do my homework. I was completely smitten by their advertising and web portfolio. They did a fantastic job of it
Garbage. Don’t be fooled

11 January 2026
Unprompted review
Rated 1 out of 5 stars

This is NOT a sweater

This is NOT a sweater! It is an overpriced piece of cheap quality. Not even a tag to list the material it's made of. So cheap I won't wear it!

2 January 2026
Unprompted review
Rated 1 out of 5 stars

The quality of the product received is…

The quality of the product received is sub standard. The price reflex a quality item. Received a nylon shirt. Expected a wool sweater. Never again will I order from them. I should have read the reviews!

31 December 2025
Unprompted review
Rated 1 out of 5 stars

Very poor experience

Slow delivery. Sub standard quality. No labels at all. Photos on website misleading. Difficult to return items as they must be tracked back to China. Website makes it look like a high quality U.K. company but this could not be further from the truth. DO NOT CONSIDER BUYING FROM THEM AS YOU WILL REGRET IT! Someone is making a lot of money selling us rubbish.

28 March 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. I am now in dispute with them and trying to get a refund without having to pay excessive costs returning the item to CHINA. The item I ordered is substandard, no brand labels,no care instruction labels no size label and nothing like the quality as seen in the advertising and incidentally they give the impression of operating out of London which is false. Would never do business with this shoddy company again

6 March 2025
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!

BUYER BEWARE!!! After a successful first purchase from this company, I ordered a Blazer that looked really good quality and woven fabric. When it arrived it was so disappointing the fabric was printed and washed out nothing like the advertising photos. On wanting to return I was informed that I had to pay for it to be sent back to CHINA as there isn't a warehouse in the UK. Or I could keep the Blazer which is only good for the bin an have a 30% refund, after checking how much for traced postage back to CHINA I went for the refund of which I received £14.99. THIS IS NOT A UK COMPANY .

30 January 2025
Unprompted review
Rated 1 out of 5 stars

It gets worse…

So not only were the clothes clearly the ones that even Shein wouldn’t sell & passed onto this site to make a buck !!
I’ve now had at their insistence to fork out a further (non refundable) £29.95 to have them returned to China
I declined their offer just to keep them & they would refund 15% of the total value of the order #hangs head
Absolute rip off, i feel like a total smuck
Beyond disappointing, honestly avoid at all costs

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! All the product pictures and descriptiona are stolen from other companies, with just slight modifications such as the product name or "founder's" name. What a rip off, and the final products are nothing like promised...

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service from James…

Exceptional service from James clothing… really good quality clothes and nothing is to much hassle should you have a query.. sizing is good as well. So much choice to pick from as well can’t wait to get my hands on future ranges coming out.. would 100% recommend…

23 August 2021
Unprompted review
James Clothing logo

Reply from James Clothing

Aww thanks you so much

Rated 5 out of 5 stars

Lovely service the quality of the…

Lovely service the quality of the clothes is immense the packaging is quality I’ve purchased a few items never disappointed

23 August 2021
Unprompted review
James Clothing logo

Reply from James Clothing

Thanks we are please to know you love our service

Rated 5 out of 5 stars

Material and product quality exceeds expectation.

The product and material has a great quality that surprisingly worth every pound spent on it. Delivery is on time and the cloths fits better as shown on line. I would defo recommend a try.

23 August 2021
Unprompted review
James Clothing logo

Reply from James Clothing

Thanks you very much sir we hope to see you again cheers

Rated 5 out of 5 stars

Excellent

Delivery on point.

23 August 2021
Unprompted review
James Clothing logo

Reply from James Clothing

It's good to know you happy with our delivery thanks God bless

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