What made the experience great was the staff. Hey they sell wood at reasonable prices, but the staff are a breathe of fresh air. I have never dealt with staff this helpful at any company in this count... See more
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See what reviewers are saying
online ordering is very straightforward. Recently I've ordered for both delivery and click and collect. Both options work well with email or telephone updates. Delivery driver was first class. People... See more
Brilliant Old School customer service: a few calls to clarify and update order and advise delivery day and time. Just what the world is missing today. Stephen, the driver was so attentive, and organis... See more
I like this company and have bought fencing for gardens in holiday lets, fencing for livestock and corrugated roof sheets for sheds delivered quickly from this company. I would definitely use again. T... See more
Company details
- Fence Supply Shop
- Fence contractor
- Landscaping Supply Shop
- Railway Sleepers Supplier
- Roofing Supply Shop
- Timber merchant
Written by the company
James Smith Fencing is a well-established, family run, fencing supplier and contractor that has been in business for over 70 years. We provide for your Fencing, Cladding, Roofing and Matting requirements and have a large stock of these items in our yards. We also do bespoke box profile tin, garden gates and IAE galvanised products, plus much more.
Contact info
Lynnbank, DG6 4LU, Tongland, United Kingdom
- 01557 330616
- website@jsfltd.co.uk
- jamessmithfencing.co.uk
4.9
Excellent
151 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Kind helpful driver
19 January 2024
Wooding post
Many thanks for JSF company, It was all clear on the website, also the driver who delivered the item was supper fast and very helpful, Many thanks.
20 December 2023
Happy with my order
You are asking me to rate the delivery. the items have not arrived yet, I waited a few more days but it still is not here. I understand that the company was closed over the Christmas period. the items have arrived now & I'm very happy with them
23 December 2023
Reply from James Smith Fencing Ltd
Hi Vic, sorry for the invitation to rate your delivery when you haven't received your order yet. The invitation is automatically sent out eight days after your order is placed and due to it being the Christmas period your delivery has taken longer than normally expected. Looking into this for you I see it should be delivered to you today,
Kind Regards, Michael
Simple and clear website
Simple and clear website. Goods arrived as and when expected!
28 November 2023
Helpful and very quick to deliver
27 November 2023
Easy ordering, good prices, speedy delivery
Easy ordering, good prices, speedy delivery, thank you
17 November 2023
very speedy delivery, shame about the cost of delivery and timber.
very speedy delivery. shame about the cost and price of timber.
A local timber merchant in my area is priced at £3.21 inclusive of vat and delivery is only £15
18 November 2023
Reply from James Smith Fencing Ltd
Hi Brian, Thank you for your review and purchase from our website. We apologise for the cost of delivery to your area. As you are out with our local delivery area we use a courier company to deliver and they charge per weight of item rather than a fixed cost so it is more expensive. Thank you again for taking the time to leave a review and we hope everything else was ok with your items.
Good product fast delivery
21 October 2023
Excellent
Excellent, easy website to navigate, brilliant online ordering system, rapid dispatch and really helpful people.
9 October 2023
Superb products - mild delivery issue (and might be my fault!)
Products are of a great quality and a fair price.
My only issue, and I concede that the info is probably there if I look for it, is that I placed two orders for next day delivery; one on a Friday that arrived Monday and one on a Wednesday (around13:00) that arrived Friday.
I want to stress that I am sure it will tell me somewhere that it’s next “working” day and that for next day I have to order by a certain time. But having paid twice for next day and not getting it either time, it would be ideal if the system, at point of order confirmation, gave me my delivery day so I can plan my work accordingly.
This aside I will 100% be ordering again (and I’m sorry if the info I’m asking for is very apparent and I’m just being a buffoon!)
6 October 2023
good service delivered when they said…
good service delivered when they said they would
6 October 2023
Great experience would use this company…
Great experience would use this company again if only the delivery could be cheaper although it was next day delivery. I could not get the fencing parts locally. Thank you
3 October 2023
Polite friendly staff on the phone
3 October 2023
Pleasantly surprised
Good pricing, quick delivery at reasonable cost. Came very neatly and carefully packaged with a free notebook too :)
6 October 2023
Unprompted review
Customer service 5🌟
Customer service 5🌟. Cannot fault. Jon Newbury of the company went above and beyond. A problem came up regarding delivery and missing parts (lost in transit and was not the companies fault), I have never experienced such excellent communication and prompt attention from a company before. Thank you.
5 October 2023
Unprompted review
Very helpful advice and excellent…
Very helpful advice and excellent service.
28 September 2023
Unprompted review
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